Oak Motel Palo Alto

Check in staff was friendly but the room was dirty and in need of repairs. The floor was broken in several places, the toilet roll holder was broken, the mismatched furniture looked like it was pieced together from thrift shops. The bathroom was dirty with hairs in the tub and on the floor and I squashed at least 5 ants before I even used the toilet. For the same price, I switched to a different motel down the street that was clean and included breakfast.

It was close to Stanford medical which was nice, but it was so dirty. I did not want to shower it was that dirty. There was hair all in the bathroom a booger on the tissue box. There was something on the bed i have no idea what is was. I have pictures, but for some reason i cant download them?

The motel was in an area with a lot of other hotels, so that was nice. The staff was nice and it was an easy check in and out. The stay was just for sleep while my sister was in the hospital. It was nice to have a fridge and a microwave in the room, but felt like the air couldn’t keep the room cool, and it was loud. I had read that the mattresses were creaky from other reviews, but didn’t expect them to be as loud as they were! Anytime anyone would move or get out of bed, it would wake the other person up. Lots of banging noises outside our room one of the nights, like they were fixing something at 9pm. We didn’t use the pool. It was about 10-15minutes to the Stanford Medical center.

Great stay

Terrible customer service. Water on the bathroom floor, people knocking at my door at 2am. Dirty towels…I will never ever stay there again

nice rooms, nice staff

Exactly what we were looking for. Very seamless and good service

Good

Had trouble getting in the room with the key but that was taken care of. Late at night there was construction across the street until around 11:00. Dead End Street so no continuous traffic. Overall a good place to stay. Unusual to see a Bible in the dresser

It was a good stay

In general is ok

Outdated property. Air/Heater very old, Very noise, not working Properly. Curtains did not close completely, allowing light from outside to enter the room.

It was great for what we needed

Room rate was expensive for the quality of the room needs a remodel or an upgrade to bring it up to the standard of other hotels in the area

Overall stay was fine, room service was good with friendly maids ( they spoke some English). Reasonable price. Easy access to restaurants and shopping. Their soap could be of better quality. Lot better than a Motel 6! But no breakfast or restaurant on site. Has a pool!

easy to park

Nice pillows. Heated floor by bathroom was nice.

Great little area around the hotel. clean quiet !

This is a run down, old motel. Avoid it if you can.

I liked everything about the property.