Quality Inn Danville

James at the front desk provided exceptional customer service. However, many basic amenities one expects from a hotel stay were unavailable, such as shampoo, additional towels, and even eating utensils at breakfast. I'm not sure why they were short on so many items, but someone should have bought the basic amenities for guests to use until their supplies arrived. It was a busy weekend in Danville, so it seemed like poor planning on management's part not to have inventoried what they had and what they needed. Our room was clean, but many of their furnishings, especially in the lobby and dining area, were well-worn and needed replacing.

Decent

Nice room friendly accommodating staff.

Awesome staff and great breakfast.

Close to shopping areas. My room was infested with ants.

The front desk staff was super friendly and great room!

Overall the room and facility was good. The breakfast was ok and basic, which is to be expected in this price range. The bed were comfortable, but the pillows were marginal. The hotel provides dispensers for bath, but the dispensers consisted of bottles sitting on grab rail in shower.

The hotel needs to update items like curtains (the curtains were badly torn and dirty. The shower had a leak which needed to be repaired. The carpet felt sticky and should be throughly cleaned. The pool had no water and was closed.

No elevator,dated,still smells like smoke

Just old and dirty.

Old and not clean

Property a little dated.

Friendly staff. Fitness room was not equipped. Pool was not open. Good breakfast. Overall - nice.

This property is filthy. I was so very disappointed in our stay. We had bugs in the room, the tv was sporadic and the phone was out. You could hear people walking around above you. Our pool view room was of an empty pool with a hose thrown in it. Just terrible.

This was the dirtiest hotel I’ve ever been to. We were there 30 min. and left. There was a big hole in the bathroom door that was covered with duct tape, the room smelled so bad and my husband killed a bug running across the floor. The front desk lady was rude and no help. I had booked 2 rooms for a wedding that we were attending and both were disgusting! What a waste of money, so disappointing! Will probably never book through Expedia again, the pics and reviews definitely did NOT match this place. Had confirmation for a room with a king bed and another with 2 doubles since there was 6 of us staying and all they had were 2 rooms with king beds, the front desk person didn’t care that 4 people were apparently going to have to sleep in one king bed. I’m upset that I didn’t take any pictures because I definitely would have posted them.

This hotel is in very poor condition. The entire place smells musty and like smoke. In our room, the air conditioner worked but it was pulled away from the wall, to the point where you could clearly see all the way through to the outside. It also dripped lots of water. The carpet was soaking and the ice bucket that the staff had placed under it was completely full of water after one night. There was so much water, to the point where it had to be leaking through the ceiling to the room underneath. The walls in the bathroom were dirty and looked like something had splattered on them. The only positive is that the beds were clean and fairly comfortable, and the sheets were clean. We stayed because we were in town for an event and everywhere else was booked. I do not recommend this hotel.

The breakfast area smells like urine. I did not eat and left the hotel to find another place to eat.

Reserved a room through Expedia in Danville Kentucky, we're from Muncie indiana, only to arrive at the hotel to be told that there was no room available, and then neither the hotel nor Expedia got us into a room in the same city that we reserved our room in and then Expedia never even called us back. Don't deal with Quality Inn because they are in League with Expedia and don't deal with Expedia because they deal with companies like this

When they say they have you booked in a non-smoking room, what they mean is that nobody is currently smoking your room. My room smelled like someone had been smoking in it for decades and the furniture had the burn marks to prove it. Small pillows, no hand soap, no clock, one towel. The smell of the room lingered on my clothes for days after staying here.

Room was smelly and property was seriously outdated