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Shilo Inn Suites Hotel - Bend

Name: Shilo Inn Suites Hotel - Bend
Address: 3105 O.B. Riley Road, Deschutes County, Oregon, United States, 97701, 3105 O.B. Riley Road, Oregon, 97701, United States
Rating: 5.8

Hotels

5.8

/10

Fair

979 reviews

What Guests Say About Their Stay

Tristan

10.0

/ 10

The lady at the front counter was awesome! Ended up talking for a bit before i got to my room! Made me feel super welcome and my dogs absolutely loved her!

Holly

10.0

/ 10

Loved the hot tub room on the river, great little back porch for morning coffee and geese watching. Will be back

Connie

10.0

/ 10

Yes, it is dated but it is clean and comfortable. the staff are friendly and helpful. will stay here again.

In the Area

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3105 O.B. Riley Road, Deschutes County, Oregon, United States, 97701

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Shilo Inn Suites Hotel - Bend is a hotel is located at Deschutes County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Shilo Inn Suites Hotel - Bend

3105 O.B. Riley Road, Deschutes County, Oregon, United States, 97701

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Location

Shilo Inn Suites Hotel - Bend is a hotel is located at Deschutes County.

About Shilo Inn Suites Hotel - Bend

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Shilo Inn Suites Hotel - Bend is a wise choice for travelers visiting Deschutes County.

All facilities in Shilo Inn Suites Hotel - Bend

Others

Things to Do

Hot tub
Indoor pool
Garden
Outdoor pool
Sauna
Pool sun loungers

Public Facilities

Others
Smoke-free area
Safety deposit box

General

Banquet
Parking

Business Facilities

Meeting facilities
Conference center

Hotel Services

24-hour Receptionist
Laundry service

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Shilo Inn Suites Hotel - Bend

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet fee: USD 15 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

16:00 - 01:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 16:00 - 01:00 - to 11:00
Available rooms at Shilo Inn Suites Hotel - Bend	151
Number of floors in Shilo Inn Suites Hotel - Bend	3
Another facilities in Shilo Inn Suites Hotel - Bend	Hot tub, Indoor pool, Garden, Outdoor pool, Sauna

Frequently asked questions about Shilo Inn Suites Hotel - Bend

What are available facilities at Shilo Inn Suites Hotel - Bend?

There are top facilites at Shilo Inn Suites Hotel - Bend such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Shilo Inn Suites Hotel - Bend?

The standard check-in time at Shilo Inn Suites Hotel - Bend is starting from 16:00 - 01:00 while the latest check-out time is at Before 11:00

What is the star rating of Shilo Inn Suites Hotel - Bend?

Shilo Inn Suites Hotel - Bend has a 2.5-star rating.

How many floors does Shilo Inn Suites Hotel - Bend have?

Shilo Inn Suites Hotel - Bend has 3.

How many rooms are available at Shilo Inn Suites Hotel - Bend?

Shilo Inn Suites Hotel - Bend has 151.

Shilo Inn Suites Hotel - Bend reviews and ratings

Overall Ratings & Reviews Shilo Inn Suites Hotel - Bend

Other sources (979)

5.8

Fair

From 979 reviews

Cleanliness

5.6

Room Comfort

6.4

Service and Facilites

6.8

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Traveller Reviews Shilo Inn Suites Hotel - Bend

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Top reviews

Audry

Business and Leisure with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The spa style bath tub which was the markup amenity for the room, did not work at all. So I paid extra for something that did not work. Check your spa tub immediately when you go into the room. Don’t test it right as you’re about to take a bath…

Tristan

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The lady at the front counter was awesome! Ended up talking for a bit before i got to my room! Made me feel super welcome and my dogs absolutely loved her!

Holly

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Loved the hot tub room on the river, great little back porch for morning coffee and geese watching. Will be back

Chloe

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

None of the rooms were clean and ready to check in time. While I was checking in in the lobby, multiple people came in that said when they were given their room key and went inside, they were still dirty with other peoples belongings in there. I asked the staff to show me a couple of rooms before I checked in because of this, and when we entered the rooms, one had construction equipment in it, one had severely bubbled up carpet with stains everywhere, one the white sheets and pillows weren’t even white they were brown or gray stained. I went back to the lobby and canceled my reservation so I could go somewhere else and while I was in the lobby, another customer came in because they found bugs in their couch. This property is very poorly taken care of, and I do not suggest staying here, especially if you have a family.

Thomas

Business and Leisure

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Good location good price good food nearby, I would go again

Suzanne

Leisure with Friends

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good location, however the property is old and falling apart. We had stains on our walls and floor. Holes in walls. Ran out of toilet paper day 1, no back up rolls. Towels were old and stained. Just not what it used to be.

Debbie

Leisure with Friends

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Homeless person at rear of property. We were told they world encourage him to move on.....

Mary

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

So many stains on the carpet gives a not clean feel once you walked in. The little spider and other dead nats on the bathroom counters also gave a when did they clean this room last feel.

Shannen

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our room looked like it had puke stains all over the carpet and like it freshly happened. Every thing in our room was outdated and not cleaned properly

Lucas

Leisure with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The rooms, facilities, etc. need some serious TLC. The celing in our room was water damaged and the plaster was cracked and peeling right above the door to the room. On the other hand the staff were friendly and helpful, but not overly friendly, and the new hotel restaurant (an indian restaurant) was really excellent and very reasonably priced for their dinner buffet. This place would be really incredible if they could get everything repaired.

Verified traveler

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room cleanliness wasn’t great. We found spiders and a bug in the bathroom. No towels were provided besides two small hand towels. When we asked for towels at the front desk, they acted surprised to hear this. However we hear other guests ask for towels as well. Plus other reviews show this is a regular occurrence. The shower had hair and the previous guests’ soap still.

Verified traveler

Friends and Family

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Sheets were stained and there were spiders in the room. No cups for coffee.

Emma

Friends and Family

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Spent $500 on two nights. The room was disgusting. Sheets dirty, old food from previous stay in fridge. The room infested with spiders I killed over 15 large spiders. Very dated and just overall dirty. I’m glad all I did was have to sleep there. But also barely slept due to conditions and making sure kids would not wake up with a spider bite.

Dixie

Leisure with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This was a joke. The room was spacious, as described for a King Suite with Kitchenette, but here were no towels. I called down, stating as much and requested some, which never came. We went to dinner without so much as a washcloth to wipe our hands on, wehn we hadhoped for a shower. When we got back and stopped at forn tdesk, they gave us a plastic bag with 2 awful towels and 2 handtwoels, no washcloth or floor mat. The towels were gross, thin, dingy, scratchy. As for the kitchenette, it was nice enough, but didnt have so much as a plastic cup for the coffeemaker. There was one saucepan and lid, and that was it. no utensils, no plates, no cups, no napkins. What a joke. Awful and not even a sincere apology for any of this. Hard Pass.

Jen

Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

In general the property is dated and poorly maintained. Our room still had trash in it from previous guests. TV would flicker and die. Staff had trouble checking us in. First they gave us keys to a room with other guests already in it and then the replacement room had not been cleaned. The room we ended up staying had comfortable beds and good water pressure but those were the only perks.

mark

Leisure Family

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was the worst I've had in 15 years. Overly deodorized, the smell was gagging. The carpet was damp and gooey, no art on any wall. Crappy furniture. Yikes. We asked for another room and was denied.

Lacey

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This place could be so cool the way its set up, kind of like big cabins on the river, but it needs some maintenence and a little remodeling for sure. Rooms could definitely use some updating and thoroughly cleaned! We had zero towels in our room and then were only given 2 bath towels when I went to get them. Went to use the ice bucket and it had a beer can and popcorn in it and the lid looked almost moldy.

matthew

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Had to stay on the third floor with an Alter-Abled 4A parent, asked for any type of room change, and none were offered. It would have been fine if there was an escalator, but just a stairwell with a ripped carpet on the first level

Annette

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Extremely dirty. Should be investigated as a crime scene. Nasty.

Veronica

Business and Leisure with Children

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

When we got into our room, there was a used loofah and a half-empty body wash bottle in the shower, indicating the tub had not been cleaned between guests. There were 4 towels in total in the bathroom - 1 was damp and 1 had a large brown streak across it. Again indicating the bathroom wasn’t cleaned between stays. The shower curtain liner was black with mold so much we didn’t even touch it, just showered with the liner open. DISGUSTING oversight. The room had old, stained carpet that made the entire room feel of stale cigarette smoke. The furniture was dusty, and there were big cobwebs in every corner. We would never stay here again.

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