Shipyard Resort by Spinnaker Resorts

We loved the setting among the Egret birds and lovely trees. Very tropical. The pool and beach access was excellent.

We stayed 5 nights at Shipyard resort which was wonderful. The checkin process and resort facilities were excellent and included bikes and a thoughtful list of provisions for the property, beach towels etc. so would recommend the property. However, they took a deposit on checkin which they said would be released at the end of our stay so not impressed when they charged me on the checkout day. Once home, I had to call them 3 times and sent 2 emails to the manager asking for a refund which were all ignored so I was very unimpressed with the customer service and lack of urgency. I ended up reporting it to my credit card company who stepped in and fínally got it refunded after 20 days! A stressful end to a lovely holiday.

Very nice property and location. Great deal for the money Deck and railing could use repair and the bed on Master was sunken in middle.

Outstanding front desk assistance. Quick to correct any issues and extremely courageous.

The accommodations were neat and clean ..However was very disappointed in the security and staff of this resort .. they were rude and unhelpful and made the stay less enjoyable for sure . They allowed our cars through the gate and gave us tags for our cars , our traveling companion also received a parking tag and he drove his truck and boat through the security gate and onto the property . They proceeded to put a warning ticket on the truck at 5:30am and then at 6:15 put a parking boot on his vehicle. After waiting an hour for the security staff to come on the truck to remove the boot they were very unprofessional and continued to call us liars and that there was no way we drove the boat through the security gate. There mess up and they still charged us $100 to remove a boot on the truck that they allowed in with the boat. Will not be staying here again and hope others know of the type people they have working there

Nice and clean, the unit was well stocked with towels and kitchen things and so forth.

Unit was nice with a lovely view of lagoon. Bedrooms are good size and living space was more than large enough for 4 adults. We stayed in this same unit last year and also enjoyed it then.

Excellent vacation ,had a great time

This ia a fantastic place to stay!! The condo and area was amazing!!

We stayed at Egret Point and our condo was very enjoyable.. The King Sized beds were very comfortable. It was an incredibly beautiful location. We were missing some basics like plates and toner in the printer, but overall it was very nice. I wish we had closer access to the private beach, and closer access to a front desk. The bike paths and walking areas were wonderful.

We arrived after a long hard drive on 95 after dark and not in a good mood. Staff at resort very friendly and helpful. Check in took less than a minute. Place was very nice and more than met our expectations. Really enjoyed the quiet time away from home and the wonderful views. Went to Savannah for the day and had an excellent lunch at Lady and sons. Trip was just what our family needed. 4 days away to relax and enjoy each other.

All reservations were cancelled by The Shipyard Resort due to Hurricane Irma. We have enjoyed the accommodations in the past

It really was a nice facility - really could use an update of living room furniture since it was as though one was sinking down into a bucket - no support for back and difficult to climb out.

It was a lovely condo, and in a good location near beach. Would like to come back for sure. We did find the microwave light on at odd times. Took us a few days to realize it was on a timer. Thought we might have ghosts! We have been home over a week now, and were wondering when we will receive our $150 deposit returned.

By all standards, this was a five star experience, except for checkin. From cleanliness to location to the spacious rooms, we couldn't have asked for more. Regarding checkin, the e-mail confirmation we received from Hotels.com was very unclear about where to check in. The address given was 35 De Allyon Ave. Since we don't live on H.H.,we had no idea where this is and assumed it's where the units are. We were turned away at the gate and after approaching the gate a second time were directed to the checkin. Directions and map could be greatly improved.

our stay was amazing! it was more a house than an average apartment, really comfortable, and the staff was so kind! my family and I loved our weekend, and totally would go back.

Inside of condo was clean but aged. Tub in second bathroom had large split gap between it and wall. Landscape workers started very early AM and were quite loud. Outside property was well kept especially considering claenup from damage from huuricane

Very good vacation - peaceful, quiet, plenty of shops/restaurants

WIFI was unstable.

This was our second stay at Shipyard in the space of 3 months (see previous review by me for more detail on the place). Shipyard actually contains about 6 different resorts. Last time, our condo was in the Carolina Club, which had a very large jacuzzi and was very close to the outdoor playground. This time, we ended up in Egret Point, which is where the outdoor heated pool is - as well as the Health Club to which weeklong access can be obtained for a truly minimal fee. The condo was newer, fancier (granite countertop for example) and had a somewhat better layout with a jacuzzi tub in each bathroom (although slightly smaller). The view from the master was unparalleled in beauty, especially when ~100 egrets descended on the lagoon to explain its name. The dryer went out the night before thanksgiving, yet we did not suffer even a day's delay in its replacement - a lifesaver because we have a toddler in cloth diapers! The personnel were truly wonderful, in spite of the holiday, and went above and beyond to get a new unit installed and otherwise help. We haven't a complaint and cannot wait to go back (again)!