Search Hotels
- /
- /
- 48,186Hotels in Florida/
- /
- Hotels in Southbank Hotel by Marriott Jacksonville Riverwalk
See Other Accommodations in Duval County
See All Photos
Southbank Hotel by Marriott Jacksonville Riverwalk
Hotels
8.2
/10
Very Good
1,253 reviews
What Guests Say About Their Stay
Luis
10.0
/ 10
Loved my stay! In close proximity to the river, downtown, Jags stadium. Would recommend to anybody.
Kamura
10.0
/ 10
It's always a pleasure staying with you all. The service is always amazing and my room was perfect and any most important comfortable ❤️
Lowell
10.0
/ 10
Every staff member we had contact with was friendly, helpful, and professional. This will be our ‘go to’ hotel in Jacksonville on future visits.
In the Area
See Map
1515 Prudential Dr, Duval County, Florida, United States, 32207
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Southbank Hotel by Marriott Jacksonville Riverwalk
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Southbank Hotel by Marriott Jacksonville Riverwalk
1515 Prudential Dr, Duval County, Florida, United States, 32207
Discover More Places
Discover More About Southbank Hotel by Marriott Jacksonville Riverwalk
Location
Southbank Hotel by Marriott Jacksonville Riverwalk is located in area / city Duval County.
About Southbank Hotel by Marriott Jacksonville Riverwalk
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Southbank Hotel by Marriott Jacksonville Riverwalk exclusively for you.
With all facilities offered, Southbank Hotel by Marriott Jacksonville Riverwalk is the right place to stay.
All facilities in Southbank Hotel by Marriott Jacksonville Riverwalk
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Swimming pool
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Things to Do
- Romantic proposal packages
- Outdoor pool
- Garden
Transportation
- Bus/truck parking
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Southbank Hotel by Marriott Jacksonville Riverwalk
Important Note
- Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
- Uncovered self parking fee: USD 16.00 per day (in/out privileges)
- Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
- Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property.
The property will be renovating from March 31 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
- Front desk
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Southbank Hotel by Marriott Jacksonville Riverwalk | 322 |
Number of floors in Southbank Hotel by Marriott Jacksonville Riverwalk | 5 |
Another facilities in Southbank Hotel by Marriott Jacksonville Riverwalk | Laundry service, Tours, Multilingual staff, Express check-in, Wedding service |
Frequently asked questions about Southbank Hotel by Marriott Jacksonville Riverwalk
What are available facilities at Southbank Hotel by Marriott Jacksonville Riverwalk?
There are top facilites at Southbank Hotel by Marriott Jacksonville Riverwalk such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Southbank Hotel by Marriott Jacksonville Riverwalk?
The standard check-in time at Southbank Hotel by Marriott Jacksonville Riverwalk is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Southbank Hotel by Marriott Jacksonville Riverwalk provide breakfast?
Yes, Southbank Hotel by Marriott Jacksonville Riverwalk provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Southbank Hotel by Marriott Jacksonville Riverwalk?
Southbank Hotel by Marriott Jacksonville Riverwalk has a 3.5-star rating.
How many floors does Southbank Hotel by Marriott Jacksonville Riverwalk have?
Southbank Hotel by Marriott Jacksonville Riverwalk has 5.
See All
More Reviews from Other Guests in Southbank Hotel by Marriott Jacksonville Riverwalk
Other sources (1,253)
8.2
Very Good
From 1,253 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Southbank Hotel by Marriott Jacksonville Riverwalk
Number of reviews per page
20
40
Top reviews
Luis
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved my stay! In close proximity to the river, downtown, Jags stadium. Would recommend to anybody.
Verified traveler
Business with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice hotel.
Maggie
Business and Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It definitely looked different from the pictures, needs some updates. Room service hours were to short.
Brian
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I enjoyed my stay due to staff.
Watson
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Area surrounding hotel doesn’t feel safe, parking isn’t clear and the city will tow your car if not in the right place. Building was old and felt off. Beds were very uncomfortable and communication with some staff was hard because of language barriers. Walls were very thin and you could hear in next room without trying to do so. It’s not worth the price of the stay not good. The Hampton is nicer.
Read More
Steve
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very clean and a friendly staff.
Verified traveler
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Checked in at 1230AM, took 30 minutes for the desk clerk to et us in a room. The upgraded room with a view (of the downtown river) we had booked was unavailable!
Kamura
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It's always a pleasure staying with you all. The service is always amazing and my room was perfect and any most important comfortable ❤️
Anne
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location by riverwalk
Lizette
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms definitely need an overhaul!! Tiny closets with doors you can barely open. The bathroom needs renovation: we found rust , peeling on walls, cracked tiles and insufficient water pressure. Hotel appearance needs help. The best part of staying is the staff in all departments! And the hotels location to / on Riverwalk.
Lowell
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Every staff member we had contact with was friendly, helpful, and professional. This will be our ‘go to’ hotel in Jacksonville on future visits.
Tarsha
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The problem was good, but they charge you too much money to park your car the room say queen bed, but it was full size bed very uncomfortable. There’s no microwave in the room no continental breakfast. Everything was overrated and overpriced.
Daniall
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice and quiet stay
Daniel
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice hotel
The pool area could be spruced up a bit. And a Jacuzzi would really make the place incredible
Kamura
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It's always a pleasure to stay with you guys.
Karen
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Sidewalks and parking need updating far from front door sidewalks unsteady cracks in concrete and at night no lights no security no golf cars to take guests to front of hotel no doors to get in from parking lot hotel parking . Not enough restaurants or availability especially at night gym needs a overhaul tv did not work mirrors cracked equipment need updating
Read More
Ginger
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Best beds ever! Clean! Quiet! Great bar! Reasonable valet! Our fav Jax hotel
Jean
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is in a safe downtown location close to several other similar properties. Easy access to the interstate. The building and rooms are well maintained and comfortable. I was especially impressed with the size of the bathroom and size of the shower. More than spacious. Very pleased with the size of the room.
On the downside, the daily parking was pricey-$16/day to self park. The maid service was spotty. Excellent one day, the next, not so much. Guess it was luck of the draw!
Overall, we had a lovely stay and I would definitely recommend.
Read More
Carl
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
If you are staying downtown then this hotel is ideal
Marcia
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Chris at the check-in desk was amazing! He was very well mannered, respectful, and courteous. When there was a problem on the type room I was given, he quickly corrected and reassigned the pre-paid room requested. A keeper for the hotel industry.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Duval County
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved