Studio 6 Irving, TX – DFW North

It was good, nice room. Air conditioner beds nice.

Unclean property and not sanitary.

It smelled terrible in the room. Took 20 minutes to check in because the front desm person was gone. We didnt even stay for 10 minutes. Checked out, ate the cancelation fee, and went down the road to something nicer.

Staff wasn't very helpful at all.

Check-in was smooth and efficient. The room I was originally assigned had a few maintenance issues, but the staff handled it impressively fast. I was quickly relocated to a new room without hassle. Great customer service and quick problem-solving made the experience a positive one!

Roaches and bugs in the room. Room smelled like cigarettes. The front door wouldnt lock. Charged twice. Left after 60 seconds of being in the room.

Place was a dump. Elevator doors didn't close all the way, no air in the elevator so it felt like an oven even at 10pm. The room felt like a cave. The light in the kitchen didn't work at all nor did the one in the bathroom. The door is less than a foot from the toilet. Someone at one point had kicked in the door. They repaired it with wood glue, there weren't even any nails or screws. Roaches on the wall. And they had some burn barrels outside with what looks like grills over them in the parking lot. We didn't feel safe here at all. We spent the night and bolted the next morning.

There was really nothing to like about this property from reception to room cleanliness. It was a last minute booking for me and i regret it. The outside of the property seem so run down and unsafe and the inside is old and smelly. The ac runs loudly throughout the night and adding that to freeway noise is a very loud room and i barely slept. I had ti go to Walmart and buy room freshener just to help with the smell. Overall i was disappointed with myself for booking this place.

This place is gross don't stay here. Roaches everywhere and dirty been sheets. I have pictures to prove it.

It was good overall customer service my main complaint would be I had to keep going to get the key card fix everyday of my stay for some reason.

It was clean and nice.

Property is not kept up. And rooms are discusting

It was ver clean and simple. Only problem was the bed. Very uncomfortable. Other than that, the price was right and very quiet.

Worst place I ever stayed it was disgusting

When we got there the remote didn’t have batteries had buy our own,and we got there it was critters roaming around.

Disgusting

There was nothing good about this property. To start, the photos that I saw online for the room I rented had nothing to do with the room I got. When I went in the room (Room 303), there was no power, and the phone and tv didn’t work. We went to the front desk and requested another room and they told me that there were no other rooms, that we had taken the last room. They said they would send maintenance, but my guest and I were already upset, and I also saw maintenance moving furniture from another room into Room 303, so we went ahead and got a room upgrade. When we arrived at our new room (Room 219), there was power, but none of the amenities that the upgrade included worked. The bathroom door was broken, it took 4-5 tries just to close it. The dresser was also broken, we were only able to use the first one since the bottom two were stuck, and the first one didn’t close all the way. The coffee maker didn’t work, and the stove was missing both handles, so we weren’t even able to use it. The cups provided to us in the property were dirty and dusty. The water that came out of the kitchen sink had a weird smell to it and the entire property smelled weird. The phone cable was disconnected and didn’t work even when reconnected. There were no blankets in the room, and when we asked the front desk, they said that someone else had taken the last one. There were also no hangers in the room. And there were roaches all over the property. There was also construction in the parking lot.

When we made the reservation, we booked a room with a king bed & kitchenette. At the front desk, the man working says our reservation is for a normal king bed, no kitchenette even though I could clearly see on the reservation that wasn’t true. Also, he said the price on our room was because the room doesn’t include WiFi which I didn’t see anywhere on the website when I booked, unless I missed it in the fine print. Lastly, the room looked NOTHING like the pictures being advertised & was very outdated & cramped.

There were cockroaches all cover and they wouldn’t even give us a refund!

Customer service was excellent and helpful