Super 8 by Wyndham Carlsbad

Water was shut off before check out. No breakfast at all.

Did not have any ice when they said they did. Did not have any continental breakfast when they said they did. Had no hot water when they said they did. Had to fix the toilet seat. And the room stunk when we arrived. Had to spray room down to knock down the smell.

Upon arrival, there was a toilet bowl setting outside the front door. We did arrive early and the receptionist was kind enough to check us in. Granted that there was a lot of renovation going on, but there was a lot of dust everywhere. The hotel was not ready to receive guests and should have at least stated that it was going through construction. I would not recommend this hotel to anybody.

Nothing out of the extraordinarily. No breakfast, ice machine out of order, and construction.

Staying at this studio townhouse in the Sandia Mountains has been a great experience. It combines traditional New Mexican charm with modern touches in a really cool and comfortable setup. The views are stunning, and the setting is perfect if you love nature or the outdoors. Peaceful, scenic, and a great place to relax—highly recommend!

This hotel needs to be completely refurbished. It is very, very worn out. The lower floor is in the process of being done. They wanted to put me on 3rd floor with no elevator. I said no, so instead they put me where remodeling was happening. A smoke alarm beeped all night. NO LOCK ON THE BACK DOOR of the property so anyone could come in at night! I felt very unsafe. No one at desk to check me out.

The place smells very bad I ask for another room twice.

Not worth the price it supposed to be renovated well it doesn’t look like it at all the flooring is. Horrible the painting awful the toilet was not clean properly and many more there’s no batteries on the remote I call and see if a can get any and they said no until the next day the smell in the hallway was the worse, we had a joint door we can hear every from the next guest thru the door. If they charge the amount of money at least they can do a good renovation

Its a working mans hotel , property is up for renewal its old and dated. Just a place to rest and go

Washing Machine didnt work, ice machine didnt work, noise was very loud and there was no breakfast option. However all of this was due to remodeling, so i understand why it was in such a condition. My family and I booked here due to an emergency for one night but would definitely look for other booking options if possible.

The hotel was clean, but an older bldg. could use a major update. There was construction going on up on the second floor. There was not a working ice machine on the first floor and we had no access to second floor. The fact that you have to go down a few stairs to the first floor or up several to the second floor is a major drawback, especially since we are senior citizens. The computer was down the next morning so I was not able to get my Wyndham rewards number added to my reservation.

Hotel was being renovated and dust dirt everywhere

They had some renovations going on but the location was perfect. Our room was clean. Staff was helpful. Food was close by. We were comfortable and had what we needed. The price was good for what we got.

The staff was very helpful. Pets are not allowed, but the computer did not tell me that. I had to sneak my little dog in the back door, and take her there for walks and "potty." No breakfast, no computer in the lobby. Still the price was excellent for the quality of the room.

I was supposed to have two rooms, but upon arrival, only one room was available, which necessitated finding a room at another motel.

They confirmed a specific type of room online, but knew they did not have it available. When we arrived they tried to convince us to take a substitution...not acceptable. They were in the process of doing renovations so the place looked like a construction site, with bare concrete floors and ripped up carpets. The room we were shown smelled mouldy and old, even though it had recently been painted. Because of the renovations the breakfast room was closed, but their website still stated that breakfast was included; no indication that ongoing renovations were interrupting that service. It took more than an hour to get a refund from Expedia for our booking, since Expedia now books rooms through a third party. No advance warning about that either.

Good place to stay

Best place to staay

The property was old and musty and smelled. Needs to be completely updated before anyone stays there.

The shower had NO handle to turn on so I call front desk and they told me that it was the only one like that there were a few others she told me to do my best turning the broken knob plus TV wouldn’t work and furniture was bad I’ve seen better in garage sales.