Super 8 by Wyndham Massena NY

Price is okay; you get what you pay for. The lady at the front desk was lovely and very friendly.

Very clean and right across the street from food and shopping.

The room was clean and had a good size bathroom. Was able to check in early which was great. Area seemed safe and room was quiet.

It was easy to find. The beds were very comfortable. The room and the bathroom were very clean. We only stayed one night. We would definitely stay here again

Check in and staff were quick and helpful

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Upon arrival, the air conditioner did not work in the room. Management quickly changed us to another room.

We booked for a quick overnight. Read all the reviews before we booked. We were not disappointed for a clean, safe, air conditioned room. Shower was good and clean. It needs some updating but the cleanliness was on spot. Also the big seller for me was the kind woman at the front desk, she offered help if anything was wrong, was quick to get us in after a crazy busy day, And was very kind. We will stay again!

Very nice , friendly staff

We had an awesome stay! Tammy, at the front desk was very friendly and personable. Housekeeping staff were friendly and very accommodating! No complaints here.

Very nice, friendly and helpful staff. Stay was an unexpected event and booked last minute. Room was very comfortable. I would definitely stay here again.

Rooms were clean and spacious. Entryway at rear of building smelled of pot and smoke. But other than that it was a good stay.

This was just average nothing special good location near stores staff were friendly.

Nice rooms beds comfy

We thoroughly enjoyed our stay here. Our check-in was flawless. The manager on duty, was pleasant and greeted us with a smile. She gave us room 201, nice room. A couple minor things that could be addressed, one is the lack of an exhaust fan in the bathroom, "stinky,pew, no where to go.". Lol. And the steam from the shower made the room a bit humid. The walls had condensation running down them. That will become a mold issue. NONE now, but..... Second thing is the curtains in the room. I ended up using the bed cover to put up over the window because it was extremely bright, they didn't completely cover the width of the window, leaving your room partially exposed at the end of the curtains. The property is a litte dated, but highly maintained. Fresh paint, clean halls. The non-smoking King Bedroom was clean and tidy. The recliner was New and comfortable. No major complaints, overall my stay would be a 4.5/5. I would recommend this place. We will return! Thank you for the pleasant stay! See you soon.

the room was nice, the heater was a bit noisy. I'd stay there again.

rooms were nice

Our room was ver clean and i was so happy with the recliner

Only minus was that there is not an elevator. Other than that, cleanest hotel in upstate ny!

Front desk staff was so helpful to our needs & did everything to provide what we needed