What do past guests say about SureStay Plus Hotel by Best Western Highland Poughkeepsie?

Traveloka users who have stayed at SureStay Plus Hotel by Best Western Highland Poughkeepsie have praised its Service and Facilites, Cleanliness, Location.

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SureStay Plus Hotel by Best Western Highland Poughkeepsie

Name: SureStay Plus Hotel by Best Western Highland Poughkeepsie
Address: 3423 US Highway 9W, I-87 Exit 18 to I-9W, Ulster County, New York State, United States, 12528, 3423 US Highway 9W, New York State, 12528, United States
Rating: 7.6

Hotels

7.6

/10

Pleasant

805 reviews

What Guests Say About Their Stay

Neil

10.0

/ 10

Housekeeping. Should be a trusted asset to the company. During our stay they were down the hall cleaning. And talking about there finds and what they kept. Glad they didnt come to clean while we were there for our 3 night stay.

Bogdan

10.0

/ 10

Everything was as shown in the pictures, friendly staff, decent quality breakfast

Reynaldo

10.0

/ 10

The staff was very welcoming, helpful and kind. Encountered 2 staff that went above and beyond to assist me and made my stay that much more enjoyable. The room was very clean, modern and comfortable. I would most definitely, without a doubt stay there again.

In the Area

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3423 US Highway 9W, I-87 Exit 18 to I-9W, Ulster County, New York State, United States, 12528

Main Facilities

24-Hour Front Desk

Parking

WiFi

SureStay Plus Hotel by Best Western Highland Poughkeepsie is located in area / city Ulster County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around SureStay Plus Hotel by Best Western Highland Poughkeepsie

3423 US Highway 9W, I-87 Exit 18 to I-9W, Ulster County, New York State, United States, 12528

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Location

SureStay Plus Hotel by Best Western Highland Poughkeepsie is located in area / city Ulster County.

About SureStay Plus Hotel by Best Western Highland Poughkeepsie

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay Plus Hotel by Best Western Highland Poughkeepsie is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in SureStay Plus Hotel by Best Western Highland Poughkeepsie

Others

Things to Do

Barbecue
Picnic area
Discounted Fitness Center

Public Facilities

Others
Smoke-free area

Hotel Services

24-hour Receptionist
Laundry service

Transportation

Bus/truck parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Parking

Business Facilities

Business center

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in SureStay Plus Hotel by Best Western Highland Poughkeepsie

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Pet deposit: USD 100 per night
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

15:00 - 01:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 01:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at SureStay Plus Hotel by Best Western Highland Poughkeepsie	44
Number of floors in SureStay Plus Hotel by Best Western Highland Poughkeepsie	2
Another facilities in SureStay Plus Hotel by Best Western Highland Poughkeepsie	Barbecue, Picnic area, Discounted Fitness Center, Others, Smoke-free area

Frequently asked questions about SureStay Plus Hotel by Best Western Highland Poughkeepsie

What are available facilities at SureStay Plus Hotel by Best Western Highland Poughkeepsie?

There are top facilites at SureStay Plus Hotel by Best Western Highland Poughkeepsie such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at SureStay Plus Hotel by Best Western Highland Poughkeepsie?

The standard check-in time at SureStay Plus Hotel by Best Western Highland Poughkeepsie is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00

Does SureStay Plus Hotel by Best Western Highland Poughkeepsie provide breakfast?

Yes, SureStay Plus Hotel by Best Western Highland Poughkeepsie provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of SureStay Plus Hotel by Best Western Highland Poughkeepsie?

SureStay Plus Hotel by Best Western Highland Poughkeepsie has a 2.5-star rating.

How many floors does SureStay Plus Hotel by Best Western Highland Poughkeepsie have?

SureStay Plus Hotel by Best Western Highland Poughkeepsie has 2.

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SureStay Plus Hotel by Best Western Highland Poughkeepsie reviews and ratings

Overall Ratings & Reviews SureStay Plus Hotel by Best Western Highland Poughkeepsie

Other sources (805)

7.6

Pleasant

From 805 reviews

Cleanliness

7.8

Room Comfort

7.2

Location

7.4

Service and Facilites

8.2

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Traveller Reviews SureStay Plus Hotel by Best Western Highland Poughkeepsie

Number of reviews per page

Top reviews

Neil

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Laurie

Leisure

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Friendly, convenient to New Paltz, reasonably priced

Michael

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

You can hear everything from the hallways and the second floor. I could hear someone pacing throughout the night both nights we stayed. And the second night there were ppl hanging out in the hallway chatting instead of being In

John

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Beds were comfortable and staff was friendly.

Emily

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff at front desk are super nice!!

Bogdan

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Everything was as shown in the pictures, friendly staff, decent quality breakfast

Roger

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Just a one night stay over. Clean, neat, current fixtures and courteous staff. Would stay there again.

Robert

Leisure

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice staff at the front desk

Kathy

Leisure with Pet

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

No coffee in room but 24 hour coffee in lobby. A very quiet place and a picnic table in back

Reynaldo

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Jane

Leisure

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Convinced

ELIZABETH

Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Bed was a little soft for me, and had some kind of plastic covering on the mattress that made it a bit noisy with movement. But the room was a good size and the coffee was good.

Matthew

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Room lacked toilet paper and shampoo. Connecting doors are ultra thin, can hear next door neighbors clearly, even when speaking quietly. This was an issue because the neighbors were up until 1 or 2 AM each night.

Edorlain

Business and Leisure Family

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The Room was filthy.Left over food in the fridge who knows for how long .They don’t answer the phone when you called them ,Short staffed after we make them aware of the situation they did not offer any assistance , even after the manager went to to verify we were telling the true. Fast forward I called Expedia to report them Yet they still denying our claim. What a place of business!

chris

Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Could tell it was renovated but it was a good stay

Leonid

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It’s in the middle of nowhere

Debbie

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff was super friendly

Bruce

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Booked on Expedia, hotel claimed no room, Called Expedia to straightened out. Hotel staff very rude, unprofessional.

Bruce

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Booked room on expedia, Sure Stay says no room available, then call expedia to straighten out, staff at hotel very rude unproffessional.

Catherine

Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Ashley at the front desk was wonderful! Can't wait to come back here!!

Number of reviews per page

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Others 4 SureStay Plus Hotel by Best Western Highland Poughkeepsie

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.