The Coach House

This is a very beautiful, old style property, well kept and well cared for. At first we were worried about the check in process since we do not have internet while travelling, but it worked out well (it is provided by the property once you get there). They are constantly monitoring your needs and responding properly. We struggled with air conditioning, which was very high on a fairly cool day when we arrived, but the instructions worked out fine. Small bathroom, but there is an ante-bathroom area that can accommodate all your toiletries. TV and internet are included. There is no elevator that we could see, so keep it in mind if you have mobility issues. My only regret is that the windows do not open--and as an European, this is something that I really miss in North American hotels or properties. Altogether, excellent stay.

Amazing hotel but it was warmer weather and the windows do not open nor was there a fan. Unable to locate ac in room.

Even though this is a fully digital property and there isn't a physical staff on property, i was able to get quick support from the staff via text which was helpful.

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The property was clean, cozy and close to great eateries

A wonderful Valentine's Day stay, room was beautiful and the location made it easy to access all Salem had to offer. Our hostess Marley was also fantastic and very accomodating and friendly throughout our stay.

Quite & comfortable

Elegant blend of historic Salem and modern chic.

The Coach House is an older home that has been modernized, ie. decor and the heating system. The location is very convenient to central Salem. Check in and check out are contactless. Although this seemed odd for a hotel, I have never experienced as much outreach before for my welfare, before, during and after my visit.

Beautiful property! Walls are very thin just fyi.

The Coach House was an absolute amazing experience! Beautiful and modern while still having a historic appeal! It is very private, and while there is actually no staff on site, you actually have your own personal concierge who contacts you via text message, and although it seems like it would be impersonal it is actually the absolute opposite, as they give you all the information you need to know prior to arrival and if you have any further requests or question they answer promptly! It was quiet and peaceful, beautiful ambiance! And let me tell you something else! As an added bonus, I opted for the complimentary breakfast, which gets delivered early in the morning in this gorgeous, cute almost like gift box, wrapped with a bow, almost too beautiful to open lol! But you will want to open as it comes with fruit and pastries and it was delicious! This was my first visit to Salem and it was amazing and I will def be coming back!

We had an amazing stay at the Coach House for our honeymoon! We were very impressed with the building, our room, and the service. The location was ideal for us with a pleasant 15-minute walk to downtown Salem. We stayed in Room 8, one of the queen suites. It was perfect for us. Thanks Marley for the great experience!

I love the place it was quiet and near to all the attractions and the food that I paid for was great

Great time!!

The property is beautiful and the use of space is excellent. The amenities in the rooms were so nice to have and we felt like we had the whole place to ourselves even though the rooms were all full. We never saw another guest! It’s only about a mile to Essex St. but it is definitely iwalkable. Uber ride is about 10 mins. Highly recommend

This was a cool hotel! Clean, good location, walkable to downtown. Check in was easy but a bit weird. Never saw a live person. Just got texted instructions and code, but if you are fine with that, very nice place!

This hotel is absolutely gorgeous! The modern chic decor is to die for! They also think about every little detail… Like putting sound machines in the rooms in case you need background noise to sleep, which is awesome for somebody like me who usually sleeps with the fan. Will definitely be visiting this place again next year!

The room was a good size. Very clean. The staff was courteous and very helpful. They served a cute little box of fruits and bakery at your door for breakfast. I would highly recommend.

Beautiful hotel with amazing staff

Wonderful stay!