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The Giacomo, an Ascend Collection Hotel
Hotels
8.4
/10
Very Good
939 reviews
What Guests Say About Their Stay
Cat
10.0
/ 10
Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.
jessica
10.0
/ 10
The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!
Jeffrey
10.0
/ 10
everything was fine except the noise from the water pipes traversing the room
In the Area
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222 First Street, Niagara County, New York State, United States, 14303
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in The Giacomo, an Ascend Collection Hotel
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What's around The Giacomo, an Ascend Collection Hotel
222 First Street, Niagara County, New York State, United States, 14303
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Location
The Giacomo, an Ascend Collection Hotel is located in area / city Niagara County.
About The Giacomo, an Ascend Collection Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Giacomo, an Ascend Collection Hotel.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
The Giacomo, an Ascend Collection Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Giacomo, an Ascend Collection Hotel is the right place to stay.
All facilities in The Giacomo, an Ascend Collection Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Microwave (shared)
- Parking
Transportation
- Bus/truck parking
Accessibilty
- Accessible parking
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Giacomo, an Ascend Collection Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 03:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Giacomo, an Ascend Collection Hotel | 41 |
Number of floors in The Giacomo, an Ascend Collection Hotel | 6 |
Another facilities in The Giacomo, an Ascend Collection Hotel | Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist |
Frequently asked questions about The Giacomo, an Ascend Collection Hotel
What are available facilities at The Giacomo, an Ascend Collection Hotel?
There are top facilites at The Giacomo, an Ascend Collection Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Giacomo, an Ascend Collection Hotel?
The standard check-in time at The Giacomo, an Ascend Collection Hotel is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00
Does The Giacomo, an Ascend Collection Hotel provide breakfast?
Yes, The Giacomo, an Ascend Collection Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Giacomo, an Ascend Collection Hotel?
The Giacomo, an Ascend Collection Hotel has a 3.0-star rating.
How many floors does The Giacomo, an Ascend Collection Hotel have?
The Giacomo, an Ascend Collection Hotel has 6.
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More Reviews from Other Guests in The Giacomo, an Ascend Collection Hotel
Overall Ratings & Reviews The Giacomo, an Ascend Collection Hotel
Other sources (939)
8.4
Very Good
From 939 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Giacomo, an Ascend Collection Hotel
Number of reviews per page
20
40
Top reviews
Madhusudan
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Read More
Kristin
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Cat
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.
Dawn
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff is amazing!!! The hotel nice, room smaller then expected, area not great.
jessica
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!
Jeffrey
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
everything was fine except the noise from the water pipes traversing the room
Michelle Ann
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Charming staff and unique decor that compliments the art deco vibe of this 1929’s building. Highly recommend to those tired of standard, boring hotel rooms. Breakfast was on point as well.
Kendall m
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful
Spencer
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Literally such a beautiful place to stay! We were able to get a view, for the side of the falls. There were fireworks every night. It was stunning. Staff at the hotel were extremely polite and friendly. Parking was extremely convenient in a gated lot across the street. Very convenient walking distance to meals, the falls, and other shops in the area, no need to drive anywhere local! Highly recommend this luxury stay! 10/10 for us!
Read More
Helena
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On the site it says robes and slippers in room but there was none and when I went to front desk they said no you don’t get them and the staff was so unprofessional and the room was way overpriced for the state of it the furniture was worn and marked lights was out carpet was cut and frayed just a horrible stay overall
David
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Giacomo hotel surpasses all of our expectations!!! From the staff, the cleanliness, evening bar , the complimentary breakfast and able to walk everywhere!!!! Loved it...thank you to all of the staff.
Neil
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location for visiting the Niagara Falls.
Staff very good.
Nice complimentary breakfast.
Decor a bit dated and dark.
eddevani
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bed very comfy, room very clean, staff extremely nice and welcoming, breakfast daily. Parking good. Thank you for the hospitality. Will visit again
Miranda
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
🌟
Teri
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Probably one of the nicest hotels I've ever stayed at. Large rooms with high ceilings, huge bathroom and a really cool, old retro vibe with soft lighting and mood music playing when you step into your room. The staff were so friendly and welcoming and the bathroom was absolutely huge. The bed was very comfortable. I would absolutely recommend this hotel. Also very close to Niagra Falls State Park and all of its attractions.
Read More
Janet
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A neat old hotel within fairly easy walking distance of the falls. Some of the staff were a little snippy. Parking codes did not respond well. In and out was difficult.
Terri
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was friendly and responsive. Our room was beautiful and clean, but showing wear. We loved that this is a historical hotel and very close and walkable to all that we wanted to do in Niagra.
Oscar
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to falls
Great view from sky lounge of fireworks
Gary
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely enjoyed our week's stay. Staff was special and always courteous and professional. Facility was art deco and loved the rooms. Breakfast was good with fresh cooked items and bottomless coffee.
Jeffrey
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff at The Giacomo were pleasant, friendly and helpful. The hotel was quirky and comfortable, just in need of updating and some repair. We enjoyed our stay and appreciated the water and cookies!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Giacomo, an Ascend Collection Hotel
Other sources (939)
8.4
Very Good
From 939 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Giacomo, an Ascend Collection Hotel
Number of reviews per page
20
40
Top reviews
Madhusudan
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Read More
Kristin
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Cat
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.
Dawn
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff is amazing!!! The hotel nice, room smaller then expected, area not great.
jessica
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!
Jeffrey
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
everything was fine except the noise from the water pipes traversing the room
Michelle Ann
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Charming staff and unique decor that compliments the art deco vibe of this 1929’s building. Highly recommend to those tired of standard, boring hotel rooms. Breakfast was on point as well.
Kendall m
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful
Spencer
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Literally such a beautiful place to stay! We were able to get a view, for the side of the falls. There were fireworks every night. It was stunning. Staff at the hotel were extremely polite and friendly. Parking was extremely convenient in a gated lot across the street. Very convenient walking distance to meals, the falls, and other shops in the area, no need to drive anywhere local! Highly recommend this luxury stay! 10/10 for us!
Read More
Helena
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On the site it says robes and slippers in room but there was none and when I went to front desk they said no you don’t get them and the staff was so unprofessional and the room was way overpriced for the state of it the furniture was worn and marked lights was out carpet was cut and frayed just a horrible stay overall
David
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Giacomo hotel surpasses all of our expectations!!! From the staff, the cleanliness, evening bar , the complimentary breakfast and able to walk everywhere!!!! Loved it...thank you to all of the staff.
Neil
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location for visiting the Niagara Falls.
Staff very good.
Nice complimentary breakfast.
Decor a bit dated and dark.
eddevani
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bed very comfy, room very clean, staff extremely nice and welcoming, breakfast daily. Parking good. Thank you for the hospitality. Will visit again
Miranda
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
🌟
Teri
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Probably one of the nicest hotels I've ever stayed at. Large rooms with high ceilings, huge bathroom and a really cool, old retro vibe with soft lighting and mood music playing when you step into your room. The staff were so friendly and welcoming and the bathroom was absolutely huge. The bed was very comfortable. I would absolutely recommend this hotel. Also very close to Niagra Falls State Park and all of its attractions.
Read More
Janet
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A neat old hotel within fairly easy walking distance of the falls. Some of the staff were a little snippy. Parking codes did not respond well. In and out was difficult.
Terri
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was friendly and responsive. Our room was beautiful and clean, but showing wear. We loved that this is a historical hotel and very close and walkable to all that we wanted to do in Niagra.
Oscar
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to falls
Great view from sky lounge of fireworks
Gary
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely enjoyed our week's stay. Staff was special and always courteous and professional. Facility was art deco and loved the rooms. Breakfast was good with fresh cooked items and bottomless coffee.
Jeffrey
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff at The Giacomo were pleasant, friendly and helpful. The hotel was quirky and comfortable, just in need of updating and some repair. We enjoyed our stay and appreciated the water and cookies!
Number of reviews per page
20
40