The Highlands at Sugar by Capital Vacations

Apartments
8.0
/10
Very Good
699 reviews

What Guests Say About Their Stay

Lorin
10.0
/ 10
Great stay! And a short drive to the ski resort which made the trip enjoyable
ben
10.0
/ 10
Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
Matthew
10.0
/ 10
I like the building with the pool, hot tub and games, everything was real cozy
In the Area
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2173 Sugar Mountain Drive, Avery County, North Carolina, United States, 28604

Main Facilities

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Swimming Pool
WiFi
The Highlands at Sugar by Capital Vacations is located in area / city Avery County.
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What's around The Highlands at Sugar by Capital Vacations

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2173 Sugar Mountain Drive, Avery County, North Carolina, United States, 28604
Others The Highlands at Sugar by Capital Vacations
Others 2 The Highlands at Sugar by Capital Vacations

Discover More About The Highlands at Sugar by Capital Vacations

Location


The Highlands at Sugar by Capital Vacations is located in area / city Avery County.

About The Highlands at Sugar by Capital Vacations

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Highlands at Sugar by Capital Vacations.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

With all facilities offered, The Highlands at Sugar by Capital Vacations is the right place to stay.

All facilities in The Highlands at Sugar by Capital Vacations

Others The Highlands at Sugar by Capital Vacations
Others

Things to Do

  • Hot tub
  • Barbecue
  • Indoor pool

Sports and Recreations

  • Billiard
  • Game room
  • Fitness center

General

  • Parking
  • Fireplace in lobby

Public Facilities

  • Others
  • Smoke-free area

Hotel Services

  • Front desk
  • Laundry service

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in The Highlands at Sugar by Capital Vacations

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:30 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Hotel only accepts guests with minimum age of 25

Check-in/Check-out Time

Check-in:
16:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
16:00 - 17:00 - Before 10:00
Available rooms at The Highlands at Sugar by Capital Vacations
57
Another facilities in The Highlands at Sugar by Capital Vacations
Hot tub, Barbecue, Indoor pool, Billiard, Game room

Frequently asked questions about The Highlands at Sugar by Capital Vacations

What are available facilities at The Highlands at Sugar by Capital Vacations?
There are top facilites at The Highlands at Sugar by Capital Vacations such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Highlands at Sugar by Capital Vacations?
The standard check-in time at The Highlands at Sugar by Capital Vacations is starting from 16:00 - 17:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in The Highlands at Sugar by Capital Vacations

8.0
Very Good
From 699 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

9.0

Service and Facilites

8.6

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Traveller Reviews The Highlands at Sugar by Capital Vacations

Number of reviews per page
20
40
Top reviews
Michael
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great location and value.
james
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was good, but the following need to be addressed: Some dirty pans and dishes. Some pans had buildup on the bottom with no steel or sos pans to clean them. No dishwashing soap to clean dishes or silverware and no silverware basket to put them in the dishwasher. Burners on electric stove did dot fit and were not able to be leveled and only 2 of the burners could be used. The mattress is old and somewhat lumpy. Bedspread did not seem to be clean.
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Lukasz
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t like tv , too small and not smart tv
Krishna
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was great, the staff were helpful. The views were awesome.
Lauren
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WATER PRESSURE WAS NOT GOOD. NO WATER AT TIMES. ALSO TV CHANNELS DID NOT WORK. WE GOT ONE CHANNEL TO WORK.
Lorin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! And a short drive to the ski resort which made the trip enjoyable
barry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hot tube and pool tables were nice
ben
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
Meralyn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place was very convenient for us to go skiing in sugar mountain. The condo was spacious but not maintained at all. The headboards on the bed was shaking. The floor was sticky and dirty. There was popcorn behind the sofa. There were bathroom lights that was broken from its fixture. And the water preyin the bathroom was very low. Half way in the shower the water stopped one night. I took pictures and shared all this with the office staff when I checked out. I wish they would maintain this property as it’s on the mountain. Just need to make sure you have a 4x4 specially during winter.
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Bobby
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

TV did not work. The room was not the same as the photos. But it was comfortable, staff was nice and communication was great
Michael
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Old, tvs didn’t work, a lot of broken pieces. Could be a great place, but needs updating and care. Nice view. Sauna room was also nice.
Michael
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Matthew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I like the building with the pool, hot tub and games, everything was real cozy
yinet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My boyfriend and I had an amazing stay here, the views were beautiful the room was relatively good and the staff was very accommodating however the room definitely hasn’t been renovated in a while and very old school, there was not many utensils, the light in the main bed room didn’t work and the parking was a little bit of a struggle in building 201 I wish we had reserved parking for our room so we were not left with out a parking spot. It wasn’t the best but honestly good for the price and for the views alone we would go again.
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Ray
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Although I rated this stay “excellent” there were two minor issues that occurred. 1. The unit above was occupied & while there was no other noise present the footsteps of the occupants were very noticeable. It was difficult to go to sleep. 2. The hot tub amenity on Wednesday was wonderful ( approx 102-104 F.), but on Thursday the water was more like in the 70s F.temperature was in the 70s F. 3. Everything else was wonderful & exceptionally clean!
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Jessica
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We did not get the unit that the pictures had shown. Our unit was very outdated, and the mattress was horribly uncomfortable. It was very clean, however, and the location was great.
Audrey
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff contacted us by phone before our arrival, which was helpful because we were arriving late at night. The property was spacious and had a good kitchen and kitchen appliance/utensils. The roads to the property was well-maintained, even with a snow storm. There's a bus that takes renters to Sugar Mountain ski resort. The biggest issue for me was ALL the KITCHEN ITEMS - plates, bowls, utensils, pots, and pans, etc. had stuck-on dirt and needed to be scrubbed before use. Other issues include: there was not enough toilet paper left in the property, especially because cleaners don't come in nightly from whom we can ask for these things. The floors upstairs were uneven. There was a hallway closet on the loft was left broken. If we had younger children, it could cause an accident. There is a definite draft and a hole from below the stairs where you can see the closed-off storage area below the apartment. There is also a draft I the bathroom as well as uneven floors, which can again be dangerous. There is also a draft coming in from the 2 sliding doors to the back porches. The "curtain" hanging over the sliding doors are shower curtains (and so cannot really deal with the draft). There was no salt left in the front door storage area nor a shovel to deal with the snow that blows onto the steps/front of the apartment doors.
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Atanas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Number of reviews per page
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40

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Others 4 The Highlands at Sugar by Capital Vacations

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.