Here’s your review condensed to under 1500 characters while keeping the tone and key points:
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This is a budget hotel – clean, safe, and comfortable enough for a short stay, but far from great. The room was small, bed comfy, but charging points only on one side of the bed, old USB ports (no USB-C), and no fridge unless requested – ridiculous when even budget UK hotels have one plus tea/coffee facilities. The bathroom was clean but impractical – a tiny child-sized bath and the lowest toilet I’ve ever seen. Breakfast “included” was served in the lobby on uncomfortable stools, with little space. No dairy-free milk options (asked for oat milk, got a blank look). The “continental” breakfast was sad: dry croissants with grape jam, a scone-like item, muffins, cheap cereal, and weak coffee. A few simple, well-presented NYC-style items (bagels, cream cheese, fruit, decent coffee, milk variety) would make a huge difference. The rooftop could be used for this but isn’t. On arrival, I was charged an extra £60 “service fee” plus a security deposit – supposedly for water and cleaning, which should be included in the room rate. Overall, not worth the extra charges or the lack of thought in guest experiences.