The Palo Alto Inn

The inn is nice and a great price and I'd love to stay again except the beds were awful. So hard and uncomfortable and I barely slept because I'd wake up in pain and have to move around to get "comfortable" again only to wake up in pain a few hours later. My mom also slept bad due to the mattress. If they changed out the mattresses to something with a pillowtop we'd love to stay here again.

A hidden gem! They have thought of every detail - a toothbrush, toothpaste,...

Ideal for short business trip - room comfortable with microwave for cooking meals if you need it

This was a very pleasant motel to stay in. I liked the area and could find shopping nearby. It was close to Stanford University which was the purpose of my visit to the community.

The glass window in the room was cracked and taped off. The window opening didn’t lock. The bed was very uncomfortable. Wouldn’t recommend it to anyone.

Close to Elks Lodge. Friendly and clean

Comfortable

Real cute property, room was good only issue was the door sticking a lot. Also the front

Very clean and affordable

Nice

We arrived 30 min prior to the check-in time. We were told that they didn’t have a king room ready yet but could put us into a queen. We said that we would prefer to wait for the Deluxe King that we had paid for. We sat in a nice outside area to wait but in about 10 minutes he said he had the king ready. So we checked in but the room was not a Deluxe King that we reserved. It was a very small room with only one nightstand, nowhere to put any of your things except the floor. There were no towel bars or hooks to hang wash cloths or hand towels in the bathroom. There was one hook by the tub for a bath towel. There was nowhere to sit in the room but the bed or a small desk chair. It was very uncomfortable. But worst of all was the bed, it was like sleeping on a board. It wasn’t firm, it was hard. And to top it off the mattress was covered with plastic. Not just uncomfortable but a little noisy when you moved. We will never stay at this property again nor do I recommend it. It will say that it seemed clean and was quiet. Worst of all was that they didn’t give us the room we reserved and paid for in advance.

Very clean, great amenities. Easy check in. Friendly staff.

extremely clean and kept up very well. Only problems were the parking (hard to get in/out of parking space safely), the mattress seemed to be wrapped in something that made a noise like wadding up plastic shopping bags everytime you turned over.

We have stayed at this lovely Inn for two nights and it was absolutely AMAZING choice! It was just a quick trip from Los Angeles into Bay Area and we are absolutely staring here again when we visit! 10/10 Highly recommending!!!

nice

Amazing front desk services! Gentleman was super nice and friendly and offered us an update from our 1 king bed to 2 queens because he noticed we had our 7 year old daughter with us free of charge. When we ordered take out pizza and the place forgot to give us plates, I called the front desk and they provided us with some plastic ones. Room smelled nice when we walked in and was clean, furniture and appliances looked new. Plenty of outlets available for your changing needs. However the bed was a big disappointment...hard and not comfortable at all. I'm a side sleep and it hurt my hips and back Pillows were soft, but gave no real support. Husband is a back sleeper and he wasn't too comfortable either. The 7 year old slept right through it. Overall very nice Inn and good price point.

nice and clean and updated room, staff are friendly, nice location very quiet and peaceful and secured area.

This place had high reviews, which is why I considered it. It was exactly as the reviews said—clean, quiet, comfortable, and budget-friendly. I highly recommend it if you’re looking for a quiet and clean place to stay. I was by myself and it was a great size and space. Also, easy check-in and out.

Great

We were in town for my child's surgery at Stanford and stayed two nights. This was our first stay here and it was great. Traveling with a child in a wheelchair the room we had was perfect. Parked right outside the door and the room was large and clean. Fridge and microwave plus a nice little table with comfy chairs. We didn't spend time outside but there was a cute sitting area with lights. Staff was nice and everything felt really safe. We would definitely stay here again. It was a great value for the area!