TownePlace Suites by Marriott New York Brooklyn

Staff was efficient, room was clean and comfortable. We were able to park outside to drop off luggage. Breakfast was excellent.

We were looking for a property that could accommodate us for a longer stay, that offered a kitchen in room, and this was the only one we could find in this area. Very happy with our choice! Free breakfast, good Wi-Fi, clean, great location, and convenient amenities. Love it! We originally booked for 1 week, then extended for 3 more weeks👏👍.

All of the abobe

I booked a 1 bedroom suite for the night for my mother and I. Arrival was one hour after check-in and was given an accessible room by the hotel. The moment I opened the door to the room I felt an overwhelming lingering stench of mold and urine. It was so potent my mother and I immediately took a step back with horror. I proceeded to investigate where this could have originated and I found the air conditioners were partially to blame. The urine smell came from the rugs and bathroom. I took my complaint straight to Roger, the front desk attendant who originally checked me in. He proceeded to tell me that there was not much he could do being that the hotel was full. I asked for the manager at which he replied there was not one on staff until the following morning. His solution was to search and find a bottle of Febreze that I should spray into the air conditioner and bathroom. I was appalled by the lack of accountability and went back to my room. The next morning I proceeded to communicate my overwhelming feelings of disdain to the Front Desk Manager, Daniel Arizmendi. He proceeded to apologize and promised me that he would award me with a few thousand Marriott Bonvoy points immediately. It has been over a week and I have yet to recieve any sort of follow-up call or activity on my Marriot Bonvoy account. Completely dissatisfied with my overall experience which will be my first and only time choosing a Marriott owned property for my future hotel needs for my family and I.

We were visiting for a family vacation, but this did not live up to our expectaitons. The staff were nice, but a lot of things were not working. - Microwave; - Television; - Latch on our door lock - We had to wait until late at night to get replacement towels

We paid an exorbitant price (over $600) for a one night stay in a basement room. The room was not advertised as being located on the lower level near the cafeteria. Do not book a room until you confirm the floor of the room! This is a very basic hotel and the front desk person faked being friendly while seething under her breath.

Great place to stay!

Pretty good!

Nice and clean hotel! Staff was very helpful and knowledgeable. Breakfast in the morning could have been better. Safe to stay, walkable from grocery stores and restaurants.

Y

Room was clean and staff was nice and accommodating.

I had a wonderful stay! Looking forward to visiting again ASAP!

Everything was fine, except there were no hand towels provided or kitchen towels; they provided extra washcloths as substitutes. It also would have been nice if some plain unsweetened yogurt had been offered at breakfast.

Overall it was a beautiful experience for myself and my family.

The front desk staff is exceptional. Friendly and informative. The room was extremely clean and comfy. We enjoyed the free breakfast. Parking is the only issue I feel could be a problem. The Hotel only has 20 spaces available. We were able to secure one of those spots, thankfully, but I could see how could be a problem. It was close enough to the Barclays Center so we could walk and we felt safe and enjoyed the walk. The restaurants are plenty in the area. We had a great stay.

I appreciate that I was able to leave my bags while we explored the area to

The manager and the front desk staff were flawless. Very helpful and knowledgeable. Hotel was clean and rest of staff were very good.

Great location

Great stay close to Barclays Center

Beautiful night spend with my fiancé,Enjoy every moment spent Will come back again.