Virginia Crossings Hotel Tapestry Collection by Hilton

We had a wonderful start!

Okay hotel, beautiful setting just not up to the standard I expect for a tapestry collection Hilton. The bathroom remodel was mid and the beds weren’t the most comfortable

This property needs some serious TLC. This place was so beautiful the last time I was there, 5-6 years ago. It looks like no one has really put any money into it since then, and the place is dirty.

Peaceful, conveniently located to other attractions.

Nice place to stop .Good food beautiful scenery

The setting of the hotel is bucolic. The grounds are well kept. The hotel interior rooms and public sreas have not been well maintained. Hallway carpets are stained and filthy. The grout in the bathroom shower are is stained and has not been cleaned in months. The ground floor elevator was out of order for an extended period. Overall the interior of the hotel requires major updates and a through cleaning.

We enjoy staying here. Rooms are clean, property beautiful and tavern so convenient! Noticed that some renovation is in order.

Very nice spot! But you will Need an car or an Uber budget if planning to spend time in downtown Richmond

Nicrowave in the room which we are a

The room itself was neat, clean and comfortable. The property is showing signs of wear. The railings leading to the dining and reception were very rusted out, the elevator carpeting is stained and dirty and needed vacuuming, and the main elevator of the back parking lot has not been working for months so you need to walk all the way around the building to get to a working elevator.

Great overnight stay in Virginia on our way up to Boston. Staff were wonderful. Clean and safe with ample space to walk our dog. We'll be back!

The room was nice. Bedding comfortable and bathroom well stocked though the hair conditioner vessel needed a refill. The curtains didn’t work properly but overall very good

Victoria Crossing is a beautiful resort-like hotel with so many amenities, on-premise restaurant and bar, and beautiful architecture. The stay was exactly what we needed; quiet, relaxing, and family-friendly. I hope to be able to return again in the future. Our stay was only 3 days but I could’ve stayed much longer.

Property was beautiful, needs a little updating.

Not very clean and seemed pretty worn down. Booked because of the pool since we have kids. Though it was after Memorial Day, it wasn't open. Finally opened on our last day, but hot tub remained closed.

Ten year anniversary. We broke down and were unable to make the reservation. No portion of a refund was granted. Not the hotels issue, and I understand that, but even some portion of a refund would have been kind.

The photos were very misleading. The hallways, stairwells and elevators were so dirty, dusty and had spiderwebs and stains all over. We thought the grounds was beautiful and the outside was elegant. Once you go inside (which was in the back), the lock had tape placed over it to keep it unlocked even though it said to use a fob. We have 2 young children. One found a hair tie with someone's hair on it under the bed, the other found tissue behind the chair. The chair was stained (white stains), the curtains were ripped and had coffee drip stains down them. The shower curtains were also ripped and stained. The furnited was a mismatch of typical hilton furniture and really old 70-80s... it was weird. Upon checking in we were told the AC unit was going to be worked on... which is ok I know things happen, the overall cleanliness or lack thereof and not wanting our kids crawling on the floor or touching anything made ua check out the next morning. Its a shame I had such high hopes, ESPECIALLY with it being a hilton property.

Property was beautiful.

The front desk receptionist canceled my room. I showed up after a long day of basebal

Our air conditioner did not work. Maintenance came three times to try to fix it, didn't work. They moved our room. In that room, the A/C worked for the first night and that one broke for the second night. Many people at our event also had non-functioning A/C units. Our original room had the safe non-functioning and could not be fixed. Staff was nice, but they could not fix the A/C units. Room was nice and clean, but no A/C and it gets to 80 degrees in the room is a deal-breaker.