Wingate by Wyndham High Point

Staff was very friendly. Some construction going on however it was still clean

Good

The property is old. The bathroom had an old jacuzzi tub, shower doors that opened to the bedroom. Not secure and smelled. It looked cleaned but just had a musty smell. Staff was nice but would not stay there again.

I was notified at checkin that the room i had been assigned had been smoked in. I advised that i have asthma and that wouldnt be good for me. The front desk showed no empathy and just stated that if i was not willing to accept that i would have to be checked out because they were sold.out. Not accomodating at all so i didnt spend much time in the room. Not to mention the shower only produced luke warm water.

The front lobby was welcoming and the staff at first was very accommodating, however, that is where it ended. The temp in the hotel was comfortable downstairs but the elevator had heat pouring out of it and was very hot. We told the front desk and she said she had been in it and it was ok, she also said well, it's that time of year. She was not very attentive to customer needs at all. We were there for 6 nights for a family funeral and had it not been for that stress, we would've looked for a different place to stay. There was no "hot" breakfast as advertised, not once was there actual bacon - it had boiled eggs in the dish instead and the staff said they ran out. We would have understood if they didn't use that excuse for all 6 days! Our room was NOT cleaned for 2 days of our stay with the garbage left, we actually had to use our own plastic bags in the cans. The in-room coffee area was NEVER restocked - even a plastic cup would've been great. Instead of leaving clean towels in the room, the maid came in the late morning and asked if we needed towels. We also noticed that the shampoo/ soap, bottles that were left were nearly empty, so obviously had been used before our stay. DISGUSTING! I would NOT EVER stay here again! This used to be a nice place to stay but I am fearful that it has been run down and will never make a comeback.

I love the jacuzzi in the room it was awesome very clean very quiet friendly staff and the breakfast is pretty amazing too

Host was nice

All was good i didnt like having them to make a copy of my credit card to keep on file while there

It looked like a property that had been bought by Hyatt as the quality was sub-par. Won’t stay here again.

Room was very loud. The plumbing in our room and the rooms around us sounded AWFUL all night. The hvac made all types of horrible noise throughout the night. We tried to TV remotes and neither worked. Breakfast was not great. Bed was not comfortabled.

It was very nice

Basic amenities, friendly staff willing to help, convenient location, fair value.

Its a nice hotel especially for the price. Its in a nice area and appears to be safe.

The locks on the doors were poor and did not open easily, the condition and upkeep of the rooms were less than par… (moldings were missing, paint was inconsistent, lobby smelled like chlorine, just the overall appearance was not up to par compared to other….

Shower head sprayed really hard and no way to adjust it, toilet wouldn’t fill up after you flushed it and had to open the top of the toilet lid and push down on the fluid master to get it to fill again. Had to do this every time after also. It was a hassle didn’t want to complain because we were just trying to enjoy our trip.

Excellent value for the very affordable price ,especially since I was not hanging around the hotel Why pay big bucks if you're not staying in room most of the time except to sleep Nice employees as eell

Convenient and safe location to the University, great value.

Great prices and staff highly recommend

Bed bugs, foul smelling hallways, a mix of piss, smoke and Fabuloso. black residue in the ice machine, people smoking in neighboring rooms. They were aware of the issue and did nothing about it. Peeling wallpaper in bathroom, grout missing in bathroom, broken showerhead, dirty wash towels from previous guest. This place was disgusting. Management explanation of the issues was that the hotel is 24 years old. She was actually proud of that. That’s no excuse for uncleanliness and poor upkeep.

The stay was very nice. My only issue was we could not get hot water in the bathroom sink and the shower handle to turn the water on was broken. Other than that we had a nice stay.