Hotels in Nam Duong Ward

Aircon problem, talk to receptionists twice, say yes yes, will fix, then offer a fan as picture.

The hotel is in the city center, very convenient to move to other places, I stayed at the hotel for 2 days, everything is good, the breakfast buffet has a lot of choices for you, come here to experience the wonderful experience. Great stay

Good: - Room was tidy and clean - Air conditioner in good condition, no noise at night - Location near Dragon bridge Bad: - I can hear all the noise outside my room: next door guest, cleaning, ... - Smaller shower was broken, as well as the electric kettle - No complimentary tea or coffee, just water

Excellent, near cities and delicious food.

Close to the center, friendly staff

Hotel built on customer service.+ the staff of the hotel were incredible; cheerful, friendly and most important of all, they were very helpful. Special mention goes out to Ms. Van Hang (aka Ms. Hannah). She assisted my wife in contacting the hotel in Hue over a billing error which was expeditiously resolved resulting in us receiving the refund in less than 2 hours (our prepaid SIM doesn't include calls to fixed lines). She also assisted us in operating the TV. And the young lady who recommended us to a seafood restaurant patronised mainly by locals (could be Ms. Van Hang). The food were really delicious. Another staff (our apologies as we did not get her name), a young lady who checked us in, recommended us a restaurant to savour Mi Quang which was really delicious. And the young man at the reception who recommended us to visit Con Market and assisted me on the afternoon of September 29, 2023 to call a local number using his personal mobile as the hotel's phone in the room could not connect. My sincere thanks to the Gentleman who is possibly the hotel's security personnel who was so generous in sharing his own fruits with me, in this instance 2 delicious bananas, on the night of September 29, 2023. He also brought me a glass of cold water, refilled it later, called me to inform that my Grabfood has arrived, brought me tissues and a spoon to eat my dinner. And the young lady manning the reception on the same night who assisted me in searching for and placing an order for the food that I wanted to eat through GrabFood and for being so generous in sharing a bar of waffle biscuits with me. The Gentleman in security uniform in the morning was also very helpful with our luggage, brought us welcome drinks and helped to refill my glass with cold water during breakfast. And finally the young lady at the reception on the morning of September 30 who gave me a bottle of mineral water to bring with me to the airport.

The room is old and the air conditioner is very bad. Open for 1 hour still not cool. The lobby could not open the air conditioner for guests. Compared to the price and the quality is very poor.