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Family Holiday Hotel
Hotels
7.8
/10
Pleasant
33 reviews
What Guests Say About Their Stay
Christian
10.0
/ 10
Stayed here with family. Location is great and staff is super helpful and friendly.
Jack
10.0
/ 10
I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries.
The hotel was clean and very centrally located.
I definitely recommend it.
Verified traveler
10.0
/ 10
- Perfect location
- Friendly & helpful staffs
- Comfort & clean room
- Tasty breakfast
In the Area
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34 Hang Hanh Street, Hoan Kiem District, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Family Holiday Hotel
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What's around Family Holiday Hotel
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34 Hang Hanh Street, Hoan Kiem District, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More About Family Holiday Hotel
Location
Family Holiday Hotel is located in area / city Hang Trong Ward.
About Family Holiday Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Family Holiday Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Family Holiday Hotel exclusively for you.
With all facilities offered, Family Holiday Hotel is the right place to stay.
All facilities in Family Holiday Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
Things to Do
- Picnic area
- Library
Food and Drinks
- Breakfast
- Snack bar
General
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Computer station
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Family Holiday Hotel
Important Note
- Airport shuttle fee: VND 365000 per vehicle (one-way)
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: VND 235000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Family Holiday Hotel | 21 |
Number of floors in Family Holiday Hotel | 8 |
Another facilities in Family Holiday Hotel | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked questions about Family Holiday Hotel
What are available facilities at Family Holiday Hotel?
There are top facilites at Family Holiday Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Family Holiday Hotel?
The standard check-in time at Family Holiday Hotel is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Family Holiday Hotel provide breakfast?
Yes, Family Holiday Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Family Holiday Hotel
Other sources (33)
7.8
Pleasant
From 33 reviews
Cleanliness
8.6
Room Comfort
7.8
Service and Facilites
9.0
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Traveller Reviews Family Holiday Hotel
Number of reviews per page
20
40
Top reviews
Michael A
Friends and Family
2.0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
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Verified traveler
Leisure Family
10.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Location is fantastic. Very clean and spacious rooms, very helpful service
Sin Yin
Friends and Family
8.0
/10
Reviewed 293 week(s) ago
Hotels.com verified review
Strategic hotel location, food restaurants located around.
A nice place for vacation stay.
Verified traveler
Leisure Family
6.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
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Verified traveler
Leisure Family
8.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Staff was excellent, extremely accommodating and helpful.
Christian
10.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Stayed here with family. Location is great and staff is super helpful and friendly.
Christian
8.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.
Drew
8.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
Great little hotel close to lake and city attractions.
Staff were very friendly and helpful.
Room conditions was fine and always clean.
Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late.
a separate
Verified traveler
2.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
There is no non-smoking room . The bathroom is dirty
Jack
10.0
/10
Reviewed 363 week(s) ago
Expedia Group verified review
I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries.
The hotel was clean and very centrally located.
I definitely recommend it.
Khan
8.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
my stay at the hotel was good and happy /Recommended
Verified traveler
8.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.
Verified traveler
10.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
- Perfect location
- Friendly & helpful staffs
- Comfort & clean room
- Tasty breakfast
Verified traveler
Leisure with Children
10.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
이 호텔은 호안끼엠 호수의 콩카페 및 4P 핏자집 근처에 있습니다. 깨끗하고, 직원 친절하며, 접근성이 아주 좋습니다.
1년중에서 1월달이 가장 추운기간인데, 난방시설이 없고, 발코니샤시가 조금 허술해서, 가끔 춥습니다.
12월에는 따뜻한 물이 나오지 않습니다. 1월에는 따뜻한 물이 잘 나옵니다. 토요일에는 근처 식당의 카페에서 라이브콘서트가 있어서 밤11시까지 시끄럽습니다. 호안끼엠 호수는 금토일요일 저녁에는 교통을통제하고, 야시장이 열립니다. 구경거리가 많습니다. Family Holiday Hotel 은 비교적 저렴하고 좋습니다. 1년중에서 1월달만 추운것을 감안하시면 나머지 11개월은 이용하기 아주 좋습니다. 그리고, 엘리베이터있습니다. 저희 가족들은 아주 잘 이용하고, 편히 쉬었다가 갑니다. 다음에도 당연히 이용할 것 입니다.
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stéphane
8.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
Excellent emplacement pour visite de la vielle ville .
Verified traveler
8.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
숙소 위치는 굉장히 좋습니다~
호안끼엠 위쪽 광장? 야시장 입구랑 도보 1분 거리여서 위치가 아주 좋아요~~
옆에 편의점도 있구요!
새벽 체크인 가능하구요(직원분이 로비 소파에서 주무시고 계시더군요)
친절합니다~~
제 기준엔 방 크기는 그리 넓지도, 좁지도 않은 적당한 크기였구요~
청결도는 괜찮았어요!
근처 비슷한 가격대의 호텔들 후기를 봤을때,
개미가 나온다,벌레가 나온다 등등을 봤었는데
여긴 안그래서 좋았어요
시설은 낡았는데, 나름 깨끗하더라구요
(보심 아실거에요~낡았는데 깨끗하다는 것을요)
또 좋았던 점은 샤워기 수압이 강해서 좋았어요~
대신 창문이 없어서 밖의 상황이 어떤지 몰라서 그게 조금 불편했네요~~
그러나 좋았던 점은 그래서인지 소음이 없었어요!
오토바이 소리, 닭 울음소리 같은건 안들렸어요~~
만약 다시 하노이에 온다면, 다음에도 또 이용할 것 같아요!
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Dongju
10.0
/10
Reviewed 349 week(s) ago
Hotels.com verified review
직원이 무척 친절하고 영어가 유창함
호안끼엠 호수에서 가까워 이동이 편리함
아침 조식이 대체로 맛난 편
Chun Yi
8.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Good location
Good service
Chun Yi
8.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Good location
Friendly crews
werner
8.0
/10
Reviewed 362 week(s) ago
Expedia Group verified review
Mooie ruime kamer dicht bij het meer.
Balkon
Welkomdrankje
In centrum
Ontbijt op 100 meter
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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