Golden Moon Suite Hotel

Hotels
8.8
/10
Exceptional
214 reviews

What Guests Say About Their Stay

Tran V. C. T.
9.4
/ 10
The excellent choice to stay! Clean room, helpful staff. If have chance, I will be back next time. Definitely recommended!
Vy
9.1
/ 10
Nice clean hotel, nice room, wooden floor. Staff were friendly and enthusiastic. Located in the old town, convenient transportation.
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Thitichaya P.
10.0
/ 10
The staff is very welcoming. Help guide throughout. Cute and friendly Convenient location Near the church
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Jeremy
10.0
/ 10
Staff put in extra effort to pack lunch one day which was heart warming hospitality and says how nice this place was.
Danielle
10.0
/ 10
Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.
In the Area
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12A Hang Manh , Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Golden Moon Suite Hotel is a hotel in a good neighborhood, which is located at Hàng Gai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Moon Suite Hotel

12A Hang Manh , Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby Golden Moon Suite Hotel
Exterior 2 Golden Moon Suite Hotel

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Location


Golden Moon Suite Hotel is a hotel in a good neighborhood, which is located at Hàng Gai.

About Golden Moon Suite Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Golden Moon Suite Hotel.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Golden Moon Suite Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Golden Moon Suite Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Golden Moon Suite Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Golden Moon Suite Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Golden Moon Suite Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Moon Suite Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Moon Suite Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Golden Moon Suite Hotel is the right place to stay.

All facilities in Golden Moon Suite Hotel

Lobby Golden Moon Suite Hotel
Lobby
Exterior Golden Moon Suite Hotel
Exterior
Bedroom Golden Moon Suite Hotel
Bedroom
In-room Bathroom Golden Moon Suite Hotel
In-room Bathroom
Restaurant Golden Moon Suite Hotel
Restaurant

Hotel Services

  • Welcoming drinks
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Cloakroom
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Dining area

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Golden Moon Suite Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Child policy:
- Children under 05 years old stay for free on the existing bedding.
- Children from 05 to under 12 years old will be surcharged 50% of the adult rate.
- Children from 12 and above will be charged at the adult rate.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Moon Suite Hotel
20
Number of floors in Golden Moon Suite Hotel
7
Another facilities in Golden Moon Suite Hotel
Welcoming drinks, Concierge, Money changer, Early Check-in, Express check-in

Frequently asked questions about Golden Moon Suite Hotel

What are available facilities at Golden Moon Suite Hotel?
There are top facilites at Golden Moon Suite Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Moon Suite Hotel?
The standard check-in time at Golden Moon Suite Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Moon Suite Hotel provide breakfast?
Yes, Golden Moon Suite Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Golden Moon Suite Hotel?
Golden Moon Suite Hotel has a 3.0-star rating.
How many floors does Golden Moon Suite Hotel have?
Golden Moon Suite Hotel has 7.
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More Reviews from Other Guests in Golden Moon Suite Hotel

Overall Ratings & Reviews Golden Moon Suite Hotel

Traveloka (43)
Other sources (171)
9.0
Exceptional
From 171 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Golden Moon Suite Hotel

Number of reviews per page
20
40
Top reviews
Jeremy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff put in extra effort to pack lunch one day which was heart warming hospitality and says how nice this place was.
AIDAN
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were very helpful.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent, clean hotel in Hanoi close to many of the sites. Staff was very enthusiastic and welcoming. Would stay again.
Clark
icon-Leisure
Leisure
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

.
Veasna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
David
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Staff were fantastic
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Loved the location and the staff were very helpful at all times
Noel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
Rachel
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Amyn
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Normal
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Friendly staff, great location in the heart of the city Excellent pho for breakfast on their rooftop Not the ritz but incredible money for value Would stay again
Steven
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)
Zo Ann
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Front desk staff SoLong was so very helpful nd had a great memory. She would remember what time you were to be picked up and where you were going. She was able to track down a phone number and male calls for us when we were missing the info on our booking. Elevator is great when you have luggage, easy to get around from this location
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Lee
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.
Marie
2.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.
Chane
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.
Eva
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

I love the people here. They are kind, helpful, compassionate, and always smiling :). This is my second time here in Hanoi and I always book at Golden Moon so I can see my sister Lily, brother Chang, Son and his wife, the Awesome Chef on the 7th floor. I miss you all dearly and will see you again. Everyone please come and see for yourself :)
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Yiing Yiing
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

+ strategic location + nearby has many eatery + great hospitality + clean and value for money - pillow too soft (personal thought) - too small area for breakfast
Number of reviews per page
20
40

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Bedroom 4 Golden Moon Suite Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Golden Moon Suite Hotel

Traveloka (43)
Other sources (171)
9.0
Exceptional
From 171 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Golden Moon Suite Hotel

Number of reviews per page
20
40
Top reviews
Jeremy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff put in extra effort to pack lunch one day which was heart warming hospitality and says how nice this place was.
AIDAN
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were very helpful.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent, clean hotel in Hanoi close to many of the sites. Staff was very enthusiastic and welcoming. Would stay again.
Clark
icon-Leisure
Leisure
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

.
Veasna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
David
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Staff were fantastic
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Loved the location and the staff were very helpful at all times
Noel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
Rachel
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Amyn
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Normal
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Friendly staff, great location in the heart of the city Excellent pho for breakfast on their rooftop Not the ritz but incredible money for value Would stay again
Steven
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)
Zo Ann
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Front desk staff SoLong was so very helpful nd had a great memory. She would remember what time you were to be picked up and where you were going. She was able to track down a phone number and male calls for us when we were missing the info on our booking. Elevator is great when you have luggage, easy to get around from this location
Read More
Lee
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.
Marie
2.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.
Chane
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.
Eva
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

I love the people here. They are kind, helpful, compassionate, and always smiling :). This is my second time here in Hanoi and I always book at Golden Moon so I can see my sister Lily, brother Chang, Son and his wife, the Awesome Chef on the 7th floor. I miss you all dearly and will see you again. Everyone please come and see for yourself :)
Read More
Yiing Yiing
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

+ strategic location + nearby has many eatery + great hospitality + clean and value for money - pillow too soft (personal thought) - too small area for breakfast
Number of reviews per page
20
40