Staff are very enthusiastic. We arrived late at 11pm and the whole area was just us guests but the room was fully prepared. When we arrived, we checked in quickly and we were taken to the room. Room is very large, new, clean. There is a full range of hair dryers, hot and cold water machines, even a very good bath. The view of the bungalow overlooking the river and the swimming pool looks very clean (though we have not tried it yet).