Lotte The Residence

Apartments
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9.5
/10
Exceptional
170 reviews

What Guests Say About Their Stay

HIU FAI

10.0
/ 10
Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money!

JIWEI

10.0
/ 10
Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.

Hyungsuk

10.0
/ 10
Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
In the Area
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54 Lieu Giai, Cong Vi, Ba Dinh, Hanoi, Vietnam, 10000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Lotte The Residence is located in area / city Cống Vị. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Lotte The Residence

54 Lieu Giai, Cong Vi, Ba Dinh, Hanoi, Vietnam, 10000
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Lobby Lotte The Residence
Lobby 2 Lotte The Residence

Discover More About Lotte The Residence

The Charm of Lotte The Residence in Hanoi

For Australian travellers seeking a blend of modern comfort and convenient access in Vietnam's vibrant capital, Lotte The Residence in Hanoi presents an exceptional choice. This premier accommodation offers a sophisticated urban retreat, perfectly situated to explore the rich culture and dynamic energy of Hanoi. Whether you're planning a short city break or an extended stay, Lotte The Residence is designed to meet the discerning needs of international visitors, providing a welcoming atmosphere and top-tier amenities. Rates at Lotte The Residence start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Lotte The Residence

Lotte The Residence is strategically located in the bustling Ba Dinh District, a prime area in Hanoi that offers a fantastic balance of business and leisure. Situated at 54 Lieu Giai, Cống Vị, Quận Ba Đình, Hà Nội, Việt Nam, 10000, the hotel is approximately a 45-minute drive from Noi Bai International Airport (HAN), providing a straightforward journey for arriving guests. The Ba Dinh District itself is known for its leafy boulevards, historical significance, and proximity to key government buildings, making it a safe and well-connected part of the city. While not directly on a train line, the hotel is well-served by readily available taxis and rideshare services, ensuring easy access to Hanoi's public transport network and other city attractions. The surrounding area is a hub of activity, with a growing number of local eateries and cafes opening up, offering a taste of authentic Vietnamese life just a short stroll away. Its central position means that many of Hanoi's iconic landmarks are within easy reach, making it an ideal base for exploration.

Guest Facilities and Services at Lotte The Residence

Guest facilities at Lotte The Residence are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, including a comprehensive buffet that showcases both local Vietnamese flavours and international favourites, ensuring there's something to satisfy every palate. For those who appreciate a strong coffee, you'll find quality brews available. The hotel provides reliable, free Wi-Fi throughout the property, keeping you connected. A helpful 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests, from local recommendations to arranging transportation. Secure luggage storage is also available, allowing you to make the most of your time in Hanoi even before check-in or after check-out. For fitness enthusiasts, a well-equipped fitness centre is on hand to help you maintain your workout routine while travelling.

Room Information and Stay Experience at Lotte The Residence

The Room types of Lotte The Residence offer a variety of well-appointed accommodations designed for comfort and relaxation. Each room is meticulously maintained to ensure a high standard of cleanliness, a crucial factor for many travellers. Guests can expect modern and efficient climate control systems, ensuring a pleasant temperature regardless of Hanoi's weather outside. The beds are designed for a restful night's sleep, with quality linens and comfortable mattresses. Bathrooms are clean, modern, and equipped with essential amenities. While specific room names and exact dimensions are best confirmed directly, the overall experience focuses on providing a serene and comfortable sanctuary after a day of exploring the city.

Recommended Nearby Dining and Cafes around Lotte The Residence

Hanoi is a city renowned for its incredible culinary scene, and Lotte The Residence is perfectly positioned to let you dive right in. Within easy walking distance, you'll discover a diverse array of dining options. From bustling street food stalls serving up authentic pho and banh mi to charming local restaurants offering traditional Vietnamese dishes, there's a flavour for every preference. The area also boasts a growing number of cafes, perfect for that essential morning coffee or a relaxed afternoon break. Many of these establishments offer a vibrant atmosphere and are popular with locals, providing a genuine taste of Hanoi life. For those who prefer to dine within the hotel, Lotte The Residence also features its own dining outlets, offering convenience and quality.

Popular Attractions and Activities near Lotte The Residence

The Ba Dinh District, where Lotte The Residence is located, is rich with history and culture, offering a wealth of attractions for visitors. Here are some popular spots you can explore:

  • Ho Chi Minh Mausoleum:

    A significant landmark and a place of reverence for many Vietnamese people.
  • One Pillar Pagoda:

    An iconic Buddhist temple with a unique architectural design.
  • Vietnam Museum of Ethnology:

    Offers fascinating insights into the diverse cultures of Vietnam's ethnic groups.
  • West Lake (Ho Tay):

    Hanoi's largest freshwater lake, offering scenic views, walking paths, and numerous pagodas.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture.
If you are looking for other activities around Lotte The Residence, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Lotte The Residence from the Airport

Navigating your way from Noi Bai International Airport (HAN) to Lotte The Residence is straightforward, with several convenient options available. Understanding the "Airport transfer service of Lotte The Residence" and "How to get to Lotte The Residence" is key to a smooth arrival.

  • Airport Link Trains:

    While not directly to the hotel, the airport train services can take you to a central station in Hanoi, from where you can easily catch a taxi or rideshare service to your final destination.
  • Airport Shuttle Buses:

    Several bus routes operate from the airport to various points in the city. Check the latest routes and schedules upon arrival.
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can book a rideshare service through a mobile app for a convenient and often cost-effective journey.
For a seamless journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose Lotte The Residence

Lotte The Residence in Hanoi stands out as an excellent choice for Australian travellers due to its prime location, commitment to guest comfort, and comprehensive facilities.

  • Prime Location:

    Situated in the accessible Ba Dinh District, offering easy access to key attractions and local life.
  • Comfortable Accommodations:

    Rooms are designed for relaxation with modern amenities and climate control.
  • Convenient Services:

    Enjoy excellent breakfast, reliable Wi-Fi, and a helpful 24-hour front desk.
  • Excellent Value:

    With competitive rates, it offers a fantastic way to experience Hanoi.
Ready to experience the best of Hanoi?

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All facilities in Lotte The Residence

Fitness Center Lotte The Residence
Fitness Center
Common Space Lotte The Residence
Common Space
Lobby Lotte The Residence
Lobby
Exterior Lotte The Residence
Exterior
Bedroom Lotte The Residence
Bedroom

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service

Food and Drinks

  • Breakfast
  • Breakfast (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Sport courts

Accommodation Policy & General Information in Lotte The Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Child Policy: Miễn phí cho 1 trẻ em dưới 6 tuổi/mỗi loại phòng Trên 6 tuổi cần set up extra bed. Extra bed chỉ áp dụng cho căn hộ 2 buồng ngủ (2 bedroom apartment).

Additional Policy

Child Policy: Miễn phí cho 1 trẻ em dưới 6 tuổi/mỗi loại phòng Trên 6 tuổi cần set up extra bed. . Extra bed chỉ áp dụng cho căn hộ 2 buồng ngủ (2 bedroom apartment).

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte The Residence
258
Number of floors in Lotte The Residence
64
Another facilities in Lotte The Residence
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked questions about Lotte The Residence

What are available facilities at Lotte The Residence?
There are top facilites at Lotte The Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte The Residence?
The standard check-in time at Lotte The Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Lotte The Residence provide breakfast?
Yes, Lotte The Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte The Residence?
Lotte The Residence has a 4.0-star rating.
How many floors does Lotte The Residence have?
Lotte The Residence has 64.
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Lotte The Residence reviews and ratings

Overall Ratings & Reviews Lotte The Residence

Traveloka (2)
Other sources (168)
9.6
Exceptional
From 168 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Lotte The Residence

Number of reviews per page
20
40
Top reviews
Xiang
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again.
Read More
Anthonio Min
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best hotel in Hanoi.
HIU FAI
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money!
Vanessa
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice place
JIWEI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.
Ian
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.
Hyungsuk
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
Keun
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good quality with reasonable prices
Anthonio Min
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room in exellent condition and all the staff member this hotel are so kind that I'm feel back to home every times.
Fiona
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Large spacious room and bathroom. Location was excellent next to Lotte mart and department store, and within walking distance to many areas. Amazing view of the city from room.
Anthonio Min
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel in Hanoi
Anthonio Min
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel in Hanoi
Vanessa
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent!
Hiu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Wee Keong
icon-Business
Business
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Lots to do around and within
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Fasel
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Great space, breakfast and service excellent
Wendy
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Lotte The Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lotte The Residence

Traveloka (2)
Other sources (168)
9.6
Exceptional
From 168 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Lotte The Residence

Number of reviews per page
20
40
Top reviews
Xiang
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again.
Read More
Anthonio Min
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best hotel in Hanoi.
HIU FAI
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money!
Vanessa
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice place
JIWEI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.
Ian
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.
Hyungsuk
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
Keun
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good quality with reasonable prices
Anthonio Min
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room in exellent condition and all the staff member this hotel are so kind that I'm feel back to home every times.
Fiona
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Large spacious room and bathroom. Location was excellent next to Lotte mart and department store, and within walking distance to many areas. Amazing view of the city from room.
Anthonio Min
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel in Hanoi
Anthonio Min
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel in Hanoi
Vanessa
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent!
Hiu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Wee Keong
icon-Business
Business
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Lots to do around and within
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Hiu Fai
icon-Business
Business
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Fasel
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Great space, breakfast and service excellent
Wendy
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Number of reviews per page
20
40