Lucky Star Hotel Q5

Hotels
7.9
/10
Pleasant
222 reviews

What Guests Say About Their Stay

Vo Thi N.
9.7
/ 10
I go 2 people. The room is large enough, clean, comfortable, will visit again 😍
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Tran D. T.
9.7
/ 10
Hotel clean and very nice. I'm very satisfied!
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In the Area
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60/3 Nguyen Trai, District 5, Ho Chi Minh City, Vietnam, 700000

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Lucky Star Hotel Q5 is located in area / city Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Lucky Star Hotel Q5

60/3 Nguyen Trai, District 5, Ho Chi Minh City, Vietnam, 700000
Discover More Places
Lobby Lucky Star Hotel Q5
Lobby 2 Lucky Star Hotel Q5

Discover More About Lucky Star Hotel Q5

Location


Lucky Star Hotel Q5 is located in area / city Ward 3.

About Lucky Star Hotel Q5

Not only located within easy reach of various places of interests for your adventure, but staying at Lucky Star Hotel Q5 will also give you a pleasant stay.

Lucky Star Hotel Q5 is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Lucky Star Hotel Q5 provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Lucky Star Hotel Q5 is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Lucky Star Hotel Q5 provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Lucky Star Hotel Q5, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Lucky Star Hotel Q5.

If you plan to have a long-term stay, staying at Lucky Star Hotel Q5 is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Lucky Star Hotel Q5 is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Lucky Star Hotel Q5.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Lucky Star Hotel Q5 is the right place to stay.

All facilities in Lucky Star Hotel Q5

Common Space Lucky Star Hotel Q5
Common Space
Lobby Lucky Star Hotel Q5
Lobby
Exterior Lucky Star Hotel Q5
Exterior
Bedroom Lucky Star Hotel Q5
Bedroom
Others Lucky Star Hotel Q5
Others

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Fireplace in lobby
  • Heater
  • Non-smoking room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Lucky Star Hotel Q5

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children policy: Child under 6-year-old sharing bed with parents stay free of charge. Child from 6-11 years old sharing bed with parents will be charged as per hotel’s policy. Extra charge for child will be paid directly to hotel. • Child above 12 years old is considered as adult

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Lucky Star Hotel Q5
30
Number of floors in Lucky Star Hotel Q5
7
Another facilities in Lucky Star Hotel Q5
Bellhop, Welcoming drinks, Concierge, Money changer, Early Check-in

Frequently asked questions about Lucky Star Hotel Q5

What are available facilities at Lucky Star Hotel Q5?
There are top facilites at Lucky Star Hotel Q5 such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lucky Star Hotel Q5?
The standard check-in time at Lucky Star Hotel Q5 is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Lucky Star Hotel Q5?
Lucky Star Hotel Q5 has a 3.0-star rating.
How many floors does Lucky Star Hotel Q5 have?
Lucky Star Hotel Q5 has 7.
How many rooms are available at Lucky Star Hotel Q5?
Lucky Star Hotel Q5 has 30.
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More Reviews from Other Guests in Lucky Star Hotel Q5

7.9
Pleasant
From 222 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.4

Location

8.0

Service and Facilites

7.6

People often mention about Lucky Star Hotel Q5
All
Bedroom (3)
Bathroom (3)
Room Space (2)
Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Soundproof (1)
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Most Recent
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Traveller Reviews Lucky Star Hotel Q5

Number of reviews per page
20
40
Customer reviews
P***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
The hotel doesn't have hot water, the alley in front of the hotel sells food and taxis can't get in so you have to walk to the street and drag your suitcase, overall bad
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Find this review helpful?
Tuấn P. V.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
friendly and enthusiastic staff
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1 people find it helpful
T***G
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
Room has lots of ants, elevator smells. In return, night receptionist is friendly.
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1 people find it helpful
N***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I saw many bad comments ! But really my room is clean and nice ! I give 5 star for it
2 people find it helpful
D***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
Bed full of ants, unsanitary
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2 people find it helpful
Luong T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, friendly staff
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2 people find it helpful
T***n
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
The bedroom and bed sheets were very dirty and filthy. Another thing was that he decided to take all the guests' luggage and bring it down to the lobby without calling or informing them in advance, even though I told him to charge extra if he checked out past the check-out time and left my phone number :)
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7 people find it helpful
n***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 41 week(s) ago
Room is not like in picture, very dirty, parking fee is 100k
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13 people find it helpful
C***m
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 45 week(s) ago
Moldy room, dirty bathroom. No hot water.
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5 people find it helpful
Ngo B. N.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 51 week(s) ago
Very bad, arrived at 6pm and was told to wait 30 minutes to check in because the previous guest had not left yet, there was no water in the room, the fridge did not work, the hot water was not hot. The room was cramped and old, please do not choose this hotel!
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5 people find it helpful
An Ky L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 60 week(s) ago
I booked 2 nights on October 6 and 7 at this hotel. At 00:00 on October 7, I came to check in and was told that there were no rooms available. They asked to transfer me to the branch on De Tham Street. I refused to transfer, and they told me to cancel the booking myself. I asked for a refund because the hotel had no rooms so they would not refund. After a while, they said they had a large room for me to stay in. Then they took me to room 203. As soon as I opened the door, there was a nest of cockroaches on the bed (small cockroaches). Then they moved me to room 501 for 1 night. At 4:00 p.m., they forced me to change to a small room. They had a competitive attitude towards customers. When the hotel made a mistake, they pushed the responsibility away, saying it was the apps fault for knowing that the hotel had no rooms but not turning it off. Checking in with me at that time, there was a female friend who also had the same problem, booked a room in advance, when they arrived, they said there were no rooms available and asked to transfer people to the De Tham branch. This hotel played a trick on me when I booked the Q5 branch, when they arrived, they pushed everyone to De Tham (probably De Tham was unsold). Overall, it's very bad, you shouldn't book a room here.
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5 people find it helpful
Ha Thi P. D.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 61 week(s) ago
The guest has not arrived to check in yet but there is no response to the guest or travel. The receptionist gives the guest vague and inaccurate information (after confirming with travel). The information provided on travel is incorrect: for example, there is no hair dryer or free drinking water as advertised.
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7 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 65 week(s) ago
The staff is friendly and enthusiastic, but the hotel does not provide eating utensils and the facial cleanser smells bad.
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1 people find it helpful
L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 87 week(s) ago
Dù đến check in trễ nhưng phải ngồi đợi gần 1 tiếng mới có phòng với lý do là phòng đang sửa chữa. Phòng có mùi ẩm mốc, không gian phòng ngủ nhỏ. Nhân viên cũng thân thiện, vui vẻ.
4 people find it helpful
Nguyễn T. M. B.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 95 week(s) ago
Ở 2 ngày đến dọn phòng cx không có , thiếu nhiều thứ cơ bản như máy sấy , lược ,…
4 people find it helpful
Profile Picture
Cao T. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 97 week(s) ago
Phòng ốc cũ kỹ, máy lạnh chạy như máy cày, vòi sen đóng bợn rất gớm, nền nhà tróc đen thui. Nói chung là không xứng đáng với giá tiền bỏ ra.
5 people find it helpful
Linh L. P. Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 102 week(s) ago
Room is spacious and comfortable. The toilet does not have an odor, and the hotel is equipped with shower gel and shampoo for guests to use. The receptionist is cheerful and friendly. If I have a chance, I will visit again next time.
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3 people find it helpful
Jae
icon-origin-TRAVELOKA
4.8
/10
Reviewed 123 week(s) ago
Có mùi hôi, dơ, trang thiết bị xuống cấp, trong phòng không trang bị đầy đủ các món đồ cơ bản như máy sấy tóc, tủ lạnh (không có gì bên trong), nước uống...
7 people find it helpful
Nguyen Thi My Linh
icon-origin-TRAVELOKA
5.1
/10
Reviewed 163 week(s) ago
One of the employees at the hotel tried to sneak into our room in the middle of the night using the spare keys. We told the manager but he responded that he was trying to clean the room. Who would clean the room in the middle of the night? I would not recommend staying at this hotel. Very bad business.
1 people find it helpful
CONG TY CP TMDL OTO DA LAT
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
Lovely staff, clean room
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4 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Lucky Star Hotel Q5

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 222 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.4

Location

8.0

Service and Facilites

7.6

People often mention about Lucky Star Hotel Q5
All
Bedroom (3)
Bathroom (3)
Room Space (2)
Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Lucky Star Hotel Q5

Number of reviews per page
20
40
Customer reviews
P***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
The hotel doesn't have hot water, the alley in front of the hotel sells food and taxis can't get in so you have to walk to the street and drag your suitcase, overall bad
Translated by Google Icon
See original
Find this review helpful?
Tuấn P. V.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
friendly and enthusiastic staff
Translated by Google Icon
See original
1 people find it helpful
T***G
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
Room has lots of ants, elevator smells. In return, night receptionist is friendly.
Translated by Google Icon
See original
1 people find it helpful
N***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I saw many bad comments ! But really my room is clean and nice ! I give 5 star for it
2 people find it helpful
D***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
Bed full of ants, unsanitary
Translated by Google Icon
See original
2 people find it helpful
Luong T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, friendly staff
Translated by Google Icon
See original
2 people find it helpful
T***n
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
The bedroom and bed sheets were very dirty and filthy. Another thing was that he decided to take all the guests' luggage and bring it down to the lobby without calling or informing them in advance, even though I told him to charge extra if he checked out past the check-out time and left my phone number :)
Translated by Google Icon
See original
7 people find it helpful
n***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 41 week(s) ago
Room is not like in picture, very dirty, parking fee is 100k
Translated by Google Icon
See original
13 people find it helpful
C***m
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 45 week(s) ago
Moldy room, dirty bathroom. No hot water.
Translated by Google Icon
See original
5 people find it helpful
Ngo B. N.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 51 week(s) ago
Very bad, arrived at 6pm and was told to wait 30 minutes to check in because the previous guest had not left yet, there was no water in the room, the fridge did not work, the hot water was not hot. The room was cramped and old, please do not choose this hotel!
Translated by Google Icon
See original
5 people find it helpful
An Ky L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 60 week(s) ago
I booked 2 nights on October 6 and 7 at this hotel. At 00:00 on October 7, I came to check in and was told that there were no rooms available. They asked to transfer me to the branch on De Tham Street. I refused to transfer, and they told me to cancel the booking myself. I asked for a refund because the hotel had no rooms so they would not refund. After a while, they said they had a large room for me to stay in. Then they took me to room 203. As soon as I opened the door, there was a nest of cockroaches on the bed (small cockroaches). Then they moved me to room 501 for 1 night. At 4:00 p.m., they forced me to change to a small room. They had a competitive attitude towards customers. When the hotel made a mistake, they pushed the responsibility away, saying it was the apps fault for knowing that the hotel had no rooms but not turning it off. Checking in with me at that time, there was a female friend who also had the same problem, booked a room in advance, when they arrived, they said there were no rooms available and asked to transfer people to the De Tham branch. This hotel played a trick on me when I booked the Q5 branch, when they arrived, they pushed everyone to De Tham (probably De Tham was unsold). Overall, it's very bad, you shouldn't book a room here.
Read More
Translated by Google Icon
See original
5 people find it helpful
Ha Thi P. D.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 61 week(s) ago
The guest has not arrived to check in yet but there is no response to the guest or travel. The receptionist gives the guest vague and inaccurate information (after confirming with travel). The information provided on travel is incorrect: for example, there is no hair dryer or free drinking water as advertised.
Translated by Google Icon
See original
7 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 65 week(s) ago
The staff is friendly and enthusiastic, but the hotel does not provide eating utensils and the facial cleanser smells bad.
Translated by Google Icon
See original
1 people find it helpful
L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 87 week(s) ago
Dù đến check in trễ nhưng phải ngồi đợi gần 1 tiếng mới có phòng với lý do là phòng đang sửa chữa. Phòng có mùi ẩm mốc, không gian phòng ngủ nhỏ. Nhân viên cũng thân thiện, vui vẻ.
4 people find it helpful
Nguyễn T. M. B.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 95 week(s) ago
Ở 2 ngày đến dọn phòng cx không có , thiếu nhiều thứ cơ bản như máy sấy , lược ,…
4 people find it helpful
Profile Picture
Cao T. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 97 week(s) ago
Phòng ốc cũ kỹ, máy lạnh chạy như máy cày, vòi sen đóng bợn rất gớm, nền nhà tróc đen thui. Nói chung là không xứng đáng với giá tiền bỏ ra.
5 people find it helpful
Linh L. P. Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 102 week(s) ago
Room is spacious and comfortable. The toilet does not have an odor, and the hotel is equipped with shower gel and shampoo for guests to use. The receptionist is cheerful and friendly. If I have a chance, I will visit again next time.
Translated by Google Icon
See original
3 people find it helpful
Jae
icon-origin-TRAVELOKA
4.8
/10
Reviewed 123 week(s) ago
Có mùi hôi, dơ, trang thiết bị xuống cấp, trong phòng không trang bị đầy đủ các món đồ cơ bản như máy sấy tóc, tủ lạnh (không có gì bên trong), nước uống...
7 people find it helpful
Nguyen Thi My Linh
icon-origin-TRAVELOKA
5.1
/10
Reviewed 163 week(s) ago
One of the employees at the hotel tried to sneak into our room in the middle of the night using the spare keys. We told the manager but he responded that he was trying to clean the room. Who would clean the room in the middle of the night? I would not recommend staying at this hotel. Very bad business.
1 people find it helpful
CONG TY CP TMDL OTO DA LAT
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
Lovely staff, clean room
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40