Mercure Hai Phong

Hotels
9.1
/10
Exceptional
147 reviews

What Guests Say About Their Stay

N***c
10.0
/ 10
The staff is very friendly, the breakfast is delicious and rich, the rooms are clean and airy. Will visit again when coming to Hai Phong!
See original
Thu H.
9.7
/ 10
The hotel has a private space, right in the city center, very convenient for fun activities. Good service, clean. Staff were friendly and enthusiastic
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Leha
10.0
/ 10
people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Joanna Michele
10.0
/ 10
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
SON
10.0
/ 10
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
In the Area
See Map
12 Lach Tray Street, Ngo Quyen District, Ngo Quyen District, Hai Phong City, Vietnam, 180000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Hai Phong is located in area / city Lach Tray Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District, Ngo Quyen District, Hai Phong City, Vietnam, 180000
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Discover More About Mercure Hai Phong

Location


Mercure Hai Phong is located in area / city Lach Tray Ward.

About Mercure Hai Phong

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Hai Phong is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Hai Phong.

All facilities in Mercure Hai Phong

Others Mercure Hai Phong
Others

Hotel Services

  • Concierge
  • Express check-in
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Hai Phong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Hai Phong
28
Another facilities in Mercure Hai Phong
Concierge, Express check-in, 24-hour Receptionist, WiFi in public area, Babysitting with surcharge

Frequently asked questions about Mercure Hai Phong

What are available facilities at Mercure Hai Phong?
There are top facilites at Mercure Hai Phong such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Hai Phong?
The standard check-in time at Mercure Hai Phong is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Hai Phong?
Mercure Hai Phong has a 5.0-star rating.
How many floors does Mercure Hai Phong have?
Mercure Hai Phong has 28.
Does Mercure Hai Phong have parking?
Yes, Mercure Hai Phong does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Mercure Hai Phong

Overall Ratings & Reviews Mercure Hai Phong

Traveloka (42)
Other sources (105)
9.2
Exceptional
From 105 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Hai Phong

Number of reviews per page
20
40
Top reviews
Masoud
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Leha
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Srecko
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

friendly staff
Joanna Michele
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Read More
Cuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Clean and modern.
SON
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
vu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great rooms
Tracy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location in Hai Phong. Staff was very helpful and friendly.
Tracy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Jiantao
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great location and fantastic hotel
Greg
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Long
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Great service overall
Richard
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Teck Meng Wilson
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Nice place to stay in
Dave
icon-Family
Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Good location. Helpful staff. Good value.
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Very functional hotel. It was near to where we needed to be in Hai Phong
Jenifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great customer service and beautiful hotel
James
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Very pleasant hotel in the middle of the city. It’s a bit unloved at the moment (swimming pool area in particular) but that’s forgiven as we’re in covid-hangover world.
Kristi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The staff were SO friendly and genuinely wanted to help!! Muoi and Anh stand out the most but everyone was helpful, smiling, and we had a wonderful visit! We’d definitely stay here again!
Taekyo
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Good but not enough given the fact that it is ranked five-star. I brought and used a water-filter for shower and felt that the water need to be more cleaned. And breakfast was a little disappointing. It should serve more menu. Overall, it deserves four-star rather than five-star.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Hai Phong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Hai Phong

Traveloka (42)
Other sources (105)
9.2
Exceptional
From 105 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Hai Phong

Number of reviews per page
20
40
Top reviews
Masoud
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Leha
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Srecko
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

friendly staff
Joanna Michele
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Read More
Cuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Clean and modern.
SON
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
vu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great rooms
Tracy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location in Hai Phong. Staff was very helpful and friendly.
Tracy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Jiantao
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great location and fantastic hotel
Greg
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Long
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Great service overall
Richard
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Teck Meng Wilson
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Nice place to stay in
Dave
icon-Family
Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Good location. Helpful staff. Good value.
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Very functional hotel. It was near to where we needed to be in Hai Phong
Jenifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great customer service and beautiful hotel
James
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Very pleasant hotel in the middle of the city. It’s a bit unloved at the moment (swimming pool area in particular) but that’s forgiven as we’re in covid-hangover world.
Kristi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The staff were SO friendly and genuinely wanted to help!! Muoi and Anh stand out the most but everyone was helpful, smiling, and we had a wonderful visit! We’d definitely stay here again!
Taekyo
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Good but not enough given the fact that it is ranked five-star. I brought and used a water-filter for shower and felt that the water need to be more cleaned. And breakfast was a little disappointing. It should serve more menu. Overall, it deserves four-star rather than five-star.
Number of reviews per page
20
40