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Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
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Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Hotels
8.6
/10
Very Good
61 reviews
What Guests Say About Their Stay
Dinh X. H.
10.0
/ 10
My family had a wonderful holiday here, and thank you very much Ksan for your support ❤️ I will come back here next time
Dinh X. H.
9.7
/ 10
My family had a wonderful holiday here, and thank you very much for the enthusiastic support ❤️
In the Area
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Area 2, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
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What's around Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
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Area 2, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100
Discover More About Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Location
Staying at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is a good choice when you are visiting Bai Chay Ward.
About Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Whether you are planning an event or other special occasions, Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence).
Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence), a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence).
All facilities in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Swimming Pool
Common Space
Lobby
Exterior
Bedroom
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Bellhop
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Coffee/tea in lobby
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Cafe
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Things to Do
- Fitness center
- Outdoor pool
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Accessibilty
- Roll-in shower
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Please prepare: - Identity card, ID card, passport, permanent residence card or temporary residence card (for foreigners), other documents with photos issued by Vietnamese state management agencies. - Minimum deposit incurred during stay: 500,000/room/night (if not incurred, the hotel will refund upon check-out)
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) | 465 |
Number of floors in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) | 34 |
Another facilities in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked questions about Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
What are available facilities at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)?
There are top facilites at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)?
The standard check-in time at Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) provide breakfast?
Yes, Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Traveloka (61)
8.6
Very Good
From 61 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
8.7
Meal
8.6
Location
9.1
Service and Facilites
8.4
People often mention about Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
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Distance to City Center (2)
Surroundings (2)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Room Space (1)
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Traveller Reviews Muong Thanh Luxury Hạ Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
Number of reviews per page
20
40
Customer reviews
MQ
Minh Q. N.
Business
8.5
/10
Reviewed 1 week(s) ago
Clean hotel, friendly and enthusiastic staff.
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K***n
Staycation
8.5
/10
Reviewed 5 week(s) ago
Nice room, nice view... The downside is that there are few elevators so the wait for the elevator is very long.
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Accommodation's Reply
06 Jun 2025
Dear Guest,
Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services.
In the future, we hope to be able to welcome you again, wishing you good health and success.
Regards,
Nguyen Chinh Thong
Hotel Manager
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M***r
10.0
/10
Reviewed 7 week(s) ago
The hotel is great, clean and comfortable. Friendly staff, professional service. Convenient location, close to the center and tourist attractions. Spacious rooms, fully equipped, reasonable price. Very satisfied and will come back next time!
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Accommodation's Reply
17 May 2025
Dear Sir/Madam,
Muong Thanh Luxury Ha Long Centre II would like to thank you for your wonderful comments on our hotel services.
Thank you for giving us a perfect rating and recommending our hotel to other travelers. I am sure that our hotel staff will also be happy to see our guests satisfied with our service quality.
Best regards!
Nguyen Chinh Thong
Hotel Manager
See original
K
Krystal
Leisure
9.4
/10
Reviewed 8 week(s) ago
Modern hotel with full amenities. Swimming pool and gym are cleaned every day. The hotel location is very convenient for dining and entertainment activities. However, the hotel's breakfast is still a limitation (the food menu is not diverse, some dishes are not seasoned well)
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1 people find it helpful
Accommodation's Reply
07 May 2025
Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager
N***n
10.0
/10
Reviewed 31 week(s) ago
Great experience everything is ok
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Customer,
Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services.
In the future, we hope to be able to welcome you again, wishing you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel Manager
See original
HM
Huyền M.
9.7
/10
Reviewed 43 week(s) ago
Holiday so the elevator wait is a bit long. Clean room, luxury sea view. Good care staff, enthusiastic
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Accommodation's Reply
16 Sep 2024
Dear Customer,
Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services.
In the future, we hope to be able to welcome you again, wishing you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel Manager
See original
Nhật C. L.
Staycation
9.4
/10
Reviewed 43 week(s) ago
Ok quite complete. Nice view. Room feels not too cozy but luxurious.
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Accommodation's Reply
01 Sep 2024
Dear Customer,
Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services.
In the future, we hope to be able to welcome you again, wishing you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel Manager
See original
Trung Kien Le
6.0
/10
Reviewed 51 week(s) ago
traveloka is too bad, collects taxes and fees from customers but does not issue red invoices, when asked, they answer in circles that it is an electronic business so there is no ?? I find the explanation and handling incorrect
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1 people find it helpful
Accommodation's Reply
21 Jul 2024
Dear Mr. Kien,
Thank you for taking your valuable time to share your recent vacation experience.
I am very sorry and would like to sincerely apologize for the incidents at Traveloka that affected your vacation this time.
However, he is submitting a review of the hotel. Please contact Traveloka's customer service department to resolve the issue.
Sincerely thank you and look forward to welcoming you back to the beautiful city of Ha Long and experiencing the services at Muong Thanh Luxury Ha Long Center 2 hotel in the near future.
Wishing you always good luck and success in life!
Nguyen Chinh Thong
Hotel manager
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T***g
Leisure
10.0
/10
Reviewed 52 week(s) ago
Super duper brilliant. If you can afford, you should stay here to try the service of 5-star hotel. Worth trying!
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Accommodation's Reply
08 Jul 2024
Dear Valued Customer,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as great service and wonderful view of Ha Long Bay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely,
Nguyen Chinh Thong | General Manager
hm
ha minh t.
6.7
/10
Reviewed 53 week(s) ago
The elevator is always overloaded, waiting for a long time. The staff is not very enthusiastic.. breakfast buffet for 2 nights is almost 98% the same. The bathroom is not clean
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Accommodation's Reply
28 Jun 2024
Dear Valued Customers,
Thank you for taking the time to respond. Your valuable contributions have been acknowledged and will help us improve and improve service quality.
In the future, we hope to be able to welcome you again and wish you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel manager
See original
G***t
7.1
/10
Reviewed 54 week(s) ago
Prime location, rooms and breakfast buffet are very good. But the elevator is very bad. The waiting time for the elevator is so long that just being able to get on the elevator is a happy thing (it's okay to go up to the 34th floor and then go back down, but there's no choice between going up or down). All guests who come here are haunted by the wait for the elevator here
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2 people find it helpful
Accommodation's Reply
23 Jun 2024
Dear Valued Customers,
Thank you for taking the time to respond, your valuable contributions have been acknowledged and will help us improve and improve service quality.
In the future, we hope to be able to welcome you again and wish you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel manager
See original
CH
Cường H. M.
8.4
/10
Reviewed 54 week(s) ago
The location is very nice, the room has a great view overlooking Sunworld park. The receptionists are enthusiastic and friendly. However, when there are many customers, waiting for the elevator is really tiring, sometimes having to wait more than 15 minutes.
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4 people find it helpful
Accommodation's Reply
23 Jun 2024
Dear Valued Customers,
Thank you for taking the time to respond, your valuable contributions have been acknowledged and will help us improve and improve service quality.
In the future, we hope to be able to welcome you again and wish you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel manager
See original
DAM
8.5
/10
Reviewed 60 week(s) ago
Good service
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Accommodation's Reply
01 Jun 2024
Dear Sir/Madam,
Muong Thanh Luxury Ha Long Center II would like to thank you for your wonderful comments about the Hotel's services.
Thank you for rating us a perfect score and recommending the hotel to other travelers. I am sure that our hotel staff will also be happy to see customers satisfied with the quality of service.
Best regards!
Nguyen Chinh Thong
Hotel manager
See original
DAM
8.5
/10
Reviewed 60 week(s) ago
Good service
See original
1 people find it helpful
Accommodation's Reply
01 Jun 2024
Dear Sir/Madam,
Muong Thanh Luxury Ha Long Center II would like to thank you for your wonderful comments about the Hotel's services.
Thank you for rating us a perfect score and recommending the hotel to other travelers. I am sure that our hotel staff will also be happy to see customers satisfied with the quality of service.
Best regards!
Nguyen Chinh Thong
Hotel manager
See original
NH
Nghiêm H.
6.5
/10
Reviewed 60 week(s) ago
Bad experience. I booked the room 7 days in advance but when I checked out the hotel still said I hadn't paid. Had to wait for the check again, wasting time.
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2 people find it helpful
Accommodation's Reply
01 Jun 2024
Dear Valued Customers,
Thank you for taking the time to respond, your valuable contributions have been acknowledged and will help us improve and improve service quality.
In the future, we hope to be able to welcome you again and wish you good health and success.
Best regards,
Nguyen Chinh Thong
Hotel manager
See original
PA
Phan A. T.
Leisure
7.1
/10
Reviewed 61 week(s) ago
Mình làm thủ tục checkin từ 12h. Đến 14h40 mới được nhận phòng. Chỉ có 2 bạn làm thủ tục checkin, phải xếp hàng dài chờ, đến lượt thì lại trả lời là chưa có phòng. Thang máy thì quá chậm. Mỗi lần lên xuống chờ thang máy hết 20-30 phút. Một Khách sạn có thương hiệu lớn tại VN mà cách quản lý quá tệ.
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NT
NGUYEN T. L.
6.0
/10
Reviewed 102 week(s) ago
Thang máy rất chậm. Bất tiện lên xuống. Khi có cuộc họp tôi chậm 20’
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NA
Nguyen A. T.
5.9
/10
Reviewed 104 week(s) ago
Receptionist attitude is not good, elevator is too few, waiting is very long. Corridor has candy shells, garbage Normal breakfast food (a bit bad compared to 5 stars)
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LT
Le Thi D.
8.5
/10
Reviewed 117 week(s) ago
Phòng ngủ giống ảnh quảng cáo, tôi hài lòng về phòng ngủ có điều bữa sáng không được phong phú đồ ăn
2 people find it helpful
Accommodation's Reply
05 Apr 2023
Dear Ms. Le,
On behalf of Muong Thanh Luxury Ha Long Residence Hotel, I would like to thank you for your wonderful comment about the hotel's services.
Your comments are the motivation for us to continue to improve our services even better in the future.
Looking forward to welcoming you at the hotel on your next trip.
Best regards!
Dam Than Tiep
Hotel manager
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LT
Le Thi D.
8.5
/10
Reviewed 117 week(s) ago
Chúng tôi rất hài lòng với kỳ nghỉ của mình
1 people find it helpful
Accommodation's Reply
31 Mar 2023
Dear Ms. Dan,
On behalf of Muong Thanh Luxury Ha Long Residence Hotel, I would like to thank you for your wonderful comment about the hotel's services.
Your comments are the motivation for us to continue to improve our services even better in the future.
Looking forward to welcoming you at the hotel on your next trip.
Best regards!
Dam Than Tiep
Hotel manager
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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