8.6
/10
Very Good
348 reviews

What Guests Say About Their Stay

Distance To City Center (10)
Surroundings (9)
Accessibility (8)
Staff Friendliness (8)

Vo Van T.

10.0
/ 10
Very satisfied, everything is very OK, when I come back, I will choose
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Nguyen T. T. T.

10.0
/ 10
Clean room, delicious breakfast, enthusiastic and attentive staff🥰
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Hoang N. T.

9.7
/ 10
Clean room, delicious buffet. Overall very good!
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Luong Tan Nguyen

10.0
/ 10
Friendly, attentive, dedicated staff. The room is clean, fully furnished, 5 star rating
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BUI A. T.

9.7
/ 10
Very satisfied with my stay here, although it is not near the lake, there is Phuc Long, Pharmacity and a BBQ restaurant, a Japanese supermarket opposite.
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In the Area
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01 Le Hong Phong, Ward 3, Da Lat, Lam Dong, Vietnam, 670000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sammy Dalat Hotel is located in area / city Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sammy Dalat Hotel

01 Le Hong Phong, Ward 3, Da Lat, Lam Dong, Vietnam, 670000
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Lobby Sammy Dalat Hotel
Lobby 2 Sammy Dalat Hotel

Discover More About Sammy Dalat Hotel

Welcome to Sammy Dalat Hotel, your perfect escape nestled in the heart of Vietnam's picturesque Lam Dong Province. If you're dreaming of a getaway filled with stunning natural beauty, charming colonial architecture, and a touch of serene luxury, then Sammy Dalat Hotel is the place for you. We pride ourselves on offering a warm, inviting atmosphere that mirrors the renowned hospitality of Australia, ensuring your stay is both comfortable and memorable. Room rates at Sammy Dalat Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sammy Dalat Hotel Location

Sammy Dalat Hotel is ideally situated in the vibrant Da Lat city centre, a prime location that puts you right in the midst of everything. You'll find us at 01 Lê Hồng Phong, Phường 3, Đà Lạt, Lâm Đồng, Việt Nam, 670000, just a short 15-minute drive from the Da Lat Railway Station, a major transport hub for the region. This central position means you're never far from the city's pulse, yet you can easily retreat to a peaceful haven after a day of exploration. The atmosphere here is one of relaxed elegance, with the hotel offering a tranquil retreat while being close to the lively café culture and bustling weekend markets that Da Lat is famous for. Imagine stepping out and being a stone's throw away from charming streets, local eateries, and breathtaking viewpoints – that's the convenience Sammy Dalat Hotel offers.

Sammy Dalat Hotel Facilities & Services

Facilities for guests at Sammy Dalat Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay for all. We offer a comprehensive range of amenities to make your visit as seamless as possible.

  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for a leisurely afternoon. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Fitness Centre:

    Stay active during your stay at our well-equipped fitness centre. Open daily from 6:00 AM to 9:00 PM. No additional fee.
  • On-site Parking:

    For guests travelling by car, we offer complimentary on-site parking.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly reception team is available around the clock to assist you with any queries or requests.
  • Room Service:

    Enjoy a meal in the comfort of your room with our convenient room service, available from 7:00 AM to 10:00 PM.
  • Concierge Services:

    Our knowledgeable concierge can assist with booking tours, arranging transportation, and providing local recommendations.

Sammy Dalat Hotel Room Types

Discover a variety of accommodation options designed to suit every traveller's needs. The room types of Sammy Dalat Hotel range from comfortable standard rooms to more spacious suites, each offering a unique experience.

  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with a choice of city or garden views. All rooms are strictly non-smoking and feature a private bathroom with a shower.
  • Superior Room:

    Slightly larger than the Deluxe, Superior Rooms provide enhanced comfort and space, with options for city or garden views. Non-smoking.
  • Executive Suite:

    For those seeking a little extra luxury, our Executive Suites offer a separate living area and premium amenities. Many feature a bathtub for ultimate relaxation. Non-smoking.
  • Family Suite:

    Ideal for families or groups, these spacious suites provide ample room to relax and unwind, often with multiple sleeping areas and a bathtub. Non-smoking.

Please note that all rooms at Sammy Dalat Hotel are strictly non-smoking to ensure a pleasant environment for all guests. While we do not currently offer pet-friendly rooms, we are happy to discuss specific needs with our guests.

Sammy Dalat Hotel Dining & Restaurants

Savour the flavours of Da Lat and beyond at Sammy Dalat Hotel's dining establishments. We offer a culinary journey that complements your stay.

  • The Garden Restaurant:

    Start your day with a delightful breakfast buffet featuring a range of local and international dishes. Open daily from 6:30 AM to 10:00 AM. Estimated price per person for breakfast: 250,000 VND.
  • The Terrace Cafe:

    Enjoy light snacks, refreshing beverages, and a relaxed atmosphere throughout the day. Open daily from 10:00 AM to 10:00 PM. Estimated price for a coffee: 70,000 VND.
  • The Lounge Bar:

    Unwind with a selection of cocktails, wines, and spirits in a sophisticated setting. Open daily from 5:00 PM to 11:00 PM. Estimated price for a cocktail: 150,000 VND.

Sammy Dalat Hotel Nearby Attractions and Activities

Sammy Dalat Hotel is perfectly positioned to explore the enchanting attractions of Da Lat and its surroundings. Immerse yourself in the beauty and culture of this unique region.

  • Dalat Flower Gardens:

    A vibrant display of local and exotic flowers, offering a picturesque setting for a leisurely stroll.
  • Xuan Huong Lake:

    The heart of Da Lat, this scenic lake is perfect for a relaxing walk, boat ride, or enjoying the local atmosphere.
  • Bao Dai Summer Palace:

    Explore the former summer residence of Emperor Bao Dai, offering a glimpse into Vietnam's royal history.
  • Dalat Cathedral:

    A stunning example of French colonial architecture, this iconic landmark is a must-visit.
  • Dalat Market:

    Experience the local buzz at this bustling market, where you can find fresh produce, local handicrafts, and delicious street food.

If you are looking for other activities around Sammy Dalat Hotel, check out the best deals on Traveloka: Recommended activities in Da Lat!

How to Get to Sammy Dalat Hotel from the Airport

Getting to Sammy Dalat Hotel from Lien Khuong Airport (DLI) is straightforward, with several convenient options available. We aim to make your journey as smooth as possible, whether you're arriving from afar or a domestic flight. The airport transfer service of Sammy Dalat Hotel can be arranged upon request, ensuring a hassle-free arrival.

  • Airport Shuttle Bus:

    While there isn't a direct shuttle service like Melbourne's SkyBus, local bus services operate from the airport to Da Lat city centre. The journey takes approximately 45-60 minutes and costs around 50,000 - 80,000 VND.
  • Ride-hailing Service:

    Convenient ride-hailing services are readily available at the airport. This is a popular and affordable option, with fares typically ranging from 300,000 to 400,000 VND depending on traffic.
  • Metered Airport Taxis:

    Official airport taxis are also available. Ensure the meter is used for a fair fare, which is comparable to ride-hailing services.
  • Hotel Private Transfer:

    For the ultimate convenience, you can pre-book a private airport transfer directly through Sammy Dalat Hotel. This service offers a seamless transition from the moment you land. Please contact the hotel for pricing and booking details.

For more information on getting around, explore airport transfer services.

Summary of Why You Should Choose to Stay at Sammy Dalat Hotel

Choosing Sammy Dalat Hotel means opting for a blend of comfort, convenience, and authentic Da Lat charm. We are dedicated to providing an exceptional experience that will make your trip truly special. Room availability at Sammy Dalat Hotel is often in high demand, so we recommend booking in advance.

  • Prime Location:

    Situated in the heart of Da Lat, offering easy access to attractions, dining, and shopping.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites to suit all preferences.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness centre, and other amenities designed for your relaxation and enjoyment.
  • Warm Hospitality:

    Experience friendly and professional service that makes you feel right at home.
  • Value for Money:

    Competitive pricing combined with quality service and amenities.

Booking Sammy Dalat Hotel is simple and secure. We encourage you to explore your options and secure your preferred dates. For the best deals and a seamless booking process, consider using Traveloka.

Book budget hotels in Lam Dong Province, Lam Dong and discover the perfect place to stay for your next adventure.

Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Sammy Dalat Hotel

Functional Hall Sammy Dalat Hotel
Functional Hall
Common Space Sammy Dalat Hotel
Common Space
Lobby Sammy Dalat Hotel
Lobby
Exterior Sammy Dalat Hotel
Exterior
Bedroom Sammy Dalat Hotel
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Gala dinner
  • Hot breakfast
  • Pub
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Things to Do

  • Karaoke
  • Massage
  • Steam room

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Non-smoking room
  • Terrace

Accessibilty

  • Accessible bathroom

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sammy Dalat Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Business Facilities, Gym, Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool closed temporarily from 1-4-2026 to 30-9-2026.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Chính sách trẻ em: - Tối đa 1 (một) em bé dưới 6 (sáu) tuổi nghỉ cùng giường với bố mẹ không tính phí. - Trẻ em từ 6 (sáu) đến 11 (mười một) tuổi phải trả phụ thu theo qui định của khách sạn tại thời điểm nhận phòng là 150.000 VND vào ngày thường cho mỗi bé và có thể thay đổi trong giai đoạn Lễ Tết - Trẻ từ 12 tuổi trở lên sẽ được tính như người lớn. Child policy: - Maximum 1 (one) child under 6 (six) ages sharing existing bed with parents without surcharge. - Children from 6 (six) to 11 (eleven) ages sharing existing bed with parents shall be charged VND 150,000 per child upon check in and may be changed during public holiday or Tet. - Children from 12 (twelve) years old shall be charged as adults.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sammy Dalat Hotel
102
Number of floors in Sammy Dalat Hotel
4
Another facilities in Sammy Dalat Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Sammy Dalat Hotel

What are available facilities at Sammy Dalat Hotel?
There are top facilites at Sammy Dalat Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sammy Dalat Hotel?
The standard check-in time at Sammy Dalat Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sammy Dalat Hotel provide breakfast?
Yes, Sammy Dalat Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sammy Dalat Hotel?
Sammy Dalat Hotel has a 4.0-star rating.
How many floors does Sammy Dalat Hotel have?
Sammy Dalat Hotel has 4.
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Sammy Dalat Hotel reviews and ratings

Overall Ratings & Reviews Sammy Dalat Hotel

Traveloka (315)
Other sources (33)
8.8
Very Good
From 315 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Sammy Dalat Hotel
All
Distance to City Center (10)
Surroundings (10)
Staff Friendliness (9)
Hotel Area (8)
Accessibility (7)
Room Space (7)
Soundproof (7)
Bedroom (7)
Ambiance (6)
Family Friendly (5)
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Traveller Reviews Sammy Dalat Hotel

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20
40
Customer reviews
Profile Picture
DAM T. T. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
We need more hooks for hanging items in the bathroom.
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Do Quoc T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Great, everything is good, very satisfied.
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P***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Close to center, friendly staff
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P***N
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9.1
/10
Reviewed 46 week(s) ago
Friendly staff, close to center
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1 people find it helpful
Huy T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
The staff are very friendly and helpful.
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The hotel is located in the center, convenient for traveling in the city, there are many restaurants around in the evening, the breakfast buffet at the hotel has a variety of dishes, suitable for families, the soundproofing of the room doors is not very good, at night you can still hear the noise outside.
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1 people find it helpful
Tran T. P. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Staff are very friendly and helpful, breakfast food is delicious.
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Great standard hotel for a 4-star, it is a reasonable price.
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hien n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The staff is very friendly, the room is clean but a bit old. Minus point: they ask customers to leave a deposit even though I have paid the full hotel bill.
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L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
The hotel has 5 floors, located at the beginning of Le Hong Phong street, opposite Phuc Long, about 1.6km from Da Lat market. The staff is enthusiastic. The hotel has a classic style. I booked a Deluxe room on Traveloka, room 320 when I received it did not look like the picture, the room wifi did not work, the room had a regular TV, mini fridge, tower fan, hair dryer and safe. The room soundproofing was not good. The breakfast buffet had many dishes, delicious food.
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1 people find it helpful
Tran K. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Friendly staff, helped change rooms when requested.
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2 people find it helpful
Le Van L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 73 week(s) ago
Friendly and cheerful staff, quiet and polite space. Convenient to move from the hotel to the center
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Nguyen X. Q.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
BAD HOTEL, NOT WORTH 4 STARS: 1. Facilities: The hotel does not have air conditioning, which is a huge inconvenience for guests. It is true that the weather in Da Lat is cold at night, but without air conditioning, the room will be very stuffy, not suitable for families with babies (the baby is fussy and uncomfortable). The walls are moldy, some tables and chairs in the room are degraded. 2. Reception services, room cleaning, hotel services: - The hotel is 4 stars, but when guests arrive, there is no staff to guide parking. My family's first day at the hotel, there was no staff to guide parking, we waited a long time for the cleaning staff to call someone to help. - Due to personal matters, I checked out at 5am. That night, I completed all the procedures and paid. Because I checked out early, I cleaned the items in the room very neatly and cleanly to serve the room inspection. But the room service was unprofessional, did not check the items carefully (while I had arranged them very neatly and scientifically), and reported the loss of items. I had to go back to the room and show them to the room service, while I had left those items in the original positions that the hotel had arranged. I complained, the room service was indifferent, acting as if nothing had happened. I complained to the receptionist, and this staff also acted as if it was normal. When I went to the car to leave, the receptionist ran after me, I thought I would receive an apology, BUT NO - THEY ASKED ME IF I HAD PAID FOR THE ROOM AND RESTAURANT SERVICES. This added to my anger and resentment. What a 4-star hotel that does business so unprofessionally and carelessly. Working in the service sector with such an attitude, behavior, and management style is not worthy. SUMMARY: Putting aside the facilities, the service at Sammy Hotel is a disaster. Traveling brings back frustration and anger 😡😡😡
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Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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Nguyen T. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 87 week(s) ago
- The bedroom design is not reasonable (there is a horizontal beam pressing on the bed when sleeping) - The soundproofing of the rooms is not good (after 10pm, the next room comes home from drinking and talks very loudly, affecting the next room) - The bar at the beginning of the street sings until almost 11pm, can't sleep
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2 people find it helpful
Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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H***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
The hotel has classic architecture, very good room facilities, large room space, connecting rooms, diverse meals, good service staff
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2 people find it helpful
Lechien
icon-origin-TRAVELOKA
8.4
/10
Reviewed 105 week(s) ago
The hotel is in a nice location, near the center (night market, near Xuan Huong lake, near amusement parks, restaurants...) the room is not very nice compared to a 4-star hotel
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1 people find it helpful
Ngo A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
The receptionists assist with early check-in.
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Ngo A. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
Sales department enthusiastically supports
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H***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 109 week(s) ago
Should equip air conditioner; closed door is stuffy, open door is noisy and insects fly in.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 121 week(s) ago
Hài lòng, tuy nhiên nhân viên nhiệt tình quá, phần ăn sáng mình chưa dùng xong do bận em bé nên khi quay lại đã được dọn sạch, làm mình mất công phải lấy lại nữa.
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Exterior 4 Sammy Dalat Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sammy Dalat Hotel

Traveloka (315)
Other sources (33)
8.8
Very Good
From 315 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Sammy Dalat Hotel
All
Distance to City Center (10)
Surroundings (10)
Staff Friendliness (9)
Hotel Area (8)
Accessibility (7)
Room Space (7)
Soundproof (7)
Bedroom (7)
Ambiance (6)
Family Friendly (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Sammy Dalat Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
DAM T. T. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
We need more hooks for hanging items in the bathroom.
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Do Quoc T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Great, everything is good, very satisfied.
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P***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Close to center, friendly staff
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P***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
Friendly staff, close to center
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1 people find it helpful
Huy T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
The staff are very friendly and helpful.
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The hotel is located in the center, convenient for traveling in the city, there are many restaurants around in the evening, the breakfast buffet at the hotel has a variety of dishes, suitable for families, the soundproofing of the room doors is not very good, at night you can still hear the noise outside.
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1 people find it helpful
Tran T. P. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Staff are very friendly and helpful, breakfast food is delicious.
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Great standard hotel for a 4-star, it is a reasonable price.
Find this review helpful?
hien n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The staff is very friendly, the room is clean but a bit old. Minus point: they ask customers to leave a deposit even though I have paid the full hotel bill.
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L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
The hotel has 5 floors, located at the beginning of Le Hong Phong street, opposite Phuc Long, about 1.6km from Da Lat market. The staff is enthusiastic. The hotel has a classic style. I booked a Deluxe room on Traveloka, room 320 when I received it did not look like the picture, the room wifi did not work, the room had a regular TV, mini fridge, tower fan, hair dryer and safe. The room soundproofing was not good. The breakfast buffet had many dishes, delicious food.
Read More
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1 people find it helpful
Tran K. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Friendly staff, helped change rooms when requested.
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2 people find it helpful
Le Van L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 73 week(s) ago
Friendly and cheerful staff, quiet and polite space. Convenient to move from the hotel to the center
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Nguyen X. Q.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
BAD HOTEL, NOT WORTH 4 STARS: 1. Facilities: The hotel does not have air conditioning, which is a huge inconvenience for guests. It is true that the weather in Da Lat is cold at night, but without air conditioning, the room will be very stuffy, not suitable for families with babies (the baby is fussy and uncomfortable). The walls are moldy, some tables and chairs in the room are degraded. 2. Reception services, room cleaning, hotel services: - The hotel is 4 stars, but when guests arrive, there is no staff to guide parking. My family's first day at the hotel, there was no staff to guide parking, we waited a long time for the cleaning staff to call someone to help. - Due to personal matters, I checked out at 5am. That night, I completed all the procedures and paid. Because I checked out early, I cleaned the items in the room very neatly and cleanly to serve the room inspection. But the room service was unprofessional, did not check the items carefully (while I had arranged them very neatly and scientifically), and reported the loss of items. I had to go back to the room and show them to the room service, while I had left those items in the original positions that the hotel had arranged. I complained, the room service was indifferent, acting as if nothing had happened. I complained to the receptionist, and this staff also acted as if it was normal. When I went to the car to leave, the receptionist ran after me, I thought I would receive an apology, BUT NO - THEY ASKED ME IF I HAD PAID FOR THE ROOM AND RESTAURANT SERVICES. This added to my anger and resentment. What a 4-star hotel that does business so unprofessionally and carelessly. Working in the service sector with such an attitude, behavior, and management style is not worthy. SUMMARY: Putting aside the facilities, the service at Sammy Hotel is a disaster. Traveling brings back frustration and anger 😡😡😡
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6 people find it helpful
Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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Nguyen T. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 87 week(s) ago
- The bedroom design is not reasonable (there is a horizontal beam pressing on the bed when sleeping) - The soundproofing of the rooms is not good (after 10pm, the next room comes home from drinking and talks very loudly, affecting the next room) - The bar at the beginning of the street sings until almost 11pm, can't sleep
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2 people find it helpful
Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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H***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
The hotel has classic architecture, very good room facilities, large room space, connecting rooms, diverse meals, good service staff
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2 people find it helpful
Lechien
icon-origin-TRAVELOKA
8.4
/10
Reviewed 105 week(s) ago
The hotel is in a nice location, near the center (night market, near Xuan Huong lake, near amusement parks, restaurants...) the room is not very nice compared to a 4-star hotel
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1 people find it helpful
Ngo A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
The receptionists assist with early check-in.
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Ngo A. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
Sales department enthusiastically supports
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H***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 109 week(s) ago
Should equip air conditioner; closed door is stuffy, open door is noisy and insects fly in.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 121 week(s) ago
Hài lòng, tuy nhiên nhân viên nhiệt tình quá, phần ăn sáng mình chưa dùng xong do bận em bé nên khi quay lại đã được dọn sạch, làm mình mất công phải lấy lại nữa.
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