SOL by Melia Phu Quoc

Resorts
8.5
/10
Very Good
1,643 reviews

What Guests Say About Their Stay

Truong Tu Hoa
9.7
/ 10
Clean room, friendly staff, nice view, delicious food - I will visit again next time
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Thi Q. N.
10.0
/ 10
Nice room with clean sea view, delicious breakfast, very clean, beautiful big swimming pool and beach
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Do Tien Loc
9.7
/ 10
Wonderful. Everything is good. Next time will visit again.
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Qun L.
9.7
/ 10
Spacious room, cute tones, green space, large swimming pool, an ideal place to watch the sunset over the sea.
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TRINH D. C.
9.7
/ 10
Very satisfied with the friendly service attitude of the staff here
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In the Area
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Duc Viet Tourist Area, Zone 1, Duong To Commune, Phu Quoc, Kien Giang Province, Vietnam, 920000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
note: resort was previously named SOL by Meliá Phu Quoc SOL by Melia Phu Quoc is a resort in a good neighborhood, which is located at Duong To Commune. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around SOL by Melia Phu Quoc

Duc Viet Tourist Area, Zone 1, Duong To Commune, Phu Quoc, Kien Giang Province, Vietnam, 920000
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Lobby SOL by Melia Phu Quoc
Exterior 2 SOL by Melia Phu Quoc

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SOL by Melia Phu Quoc prices and room rates

Wondering about SOL by Melia Phu Quoc hotel prices? You're in the right place! We'll break down the hotel rates per day so you can plan your perfect getaway. SOL by Melia Phu Quoc room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for special accommodation promotion offers to make your stay even more affordable.

Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

SOL by Melia Phu Quoc location and address

Planning your trip and need to know the SOL by Melia Phu Quoc hotel address? SOL by Melia Phu Quoc is located at Duc Viet Tourist Area, Zone 1, xã Dương Tơ, Phú Quốc, Tỉnh Kiên Giang, Việt Nam, 920000. It's situated in Phu Quoc, and within easy reach of the island's attractions and plenty of dining options. The hotel is approximately 10 km from the city centre.

How to go to SOL by Melia Phu Quoc from Airport

Arriving at Phu Quoc International Airport (PQC) and need to get to SOL by Melia Phu Quoc? Here's a breakdown of your transfer options to make your journey smooth and stress-free.

  • Taxi

    (Most Direct): Taxis are readily available outside the airport. This is the quickest and most convenient option, taking around 15-20 minutes, depending on traffic. The cost is approximately AU$15-20.
  • Hotel Transfer

    (Convenient): Some hotels, including SOL by Melia Phu Quoc, offer airport transfer services. Check with the hotel in advance to arrange this. This is a great option for a hassle-free arrival.
  • Ridesharing app

    (Budget-Friendly): Ridesharing apps are available in Phu Quoc. This can be a more affordable option than a taxi, but availability may vary.

Tips: Pre-book your airport transfer or arrange a taxi in advance to avoid any potential delays or price fluctuations. Always confirm the fare with the driver before starting your journey.

SOL by Melia Phu Quoc room types availablity

Looking for the perfect room at SOL by Melia Phu Quoc? The hotel offers a variety of room types to suit every traveller's needs. Here's a peek at the different hotel room types available:

  • Double Room:

    Featuring a comfortable double bed, these rooms are perfect for couples or solo travellers. Some rooms offer views of the garden or pool.
  • Twin Room:

    Ideal for friends or family, these rooms come with two single beds.
  • Family Room:

    Designed for families, these rooms offer more space and often include a combination of beds to accommodate everyone.
  • Suite:

    For a touch of luxury, suites offer extra space, a separate living area, and premium amenities.

Room amenities typically include air conditioning, a private bathroom, and a minibar. Some rooms may offer balconies or terraces. Smoking and non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements when booking.

Facilities in SOL by Melia Phu Quoc

SOL by Melia Phu Quoc offers a range of hotel amenities to ensure a comfortable and enjoyable stay. Here's a look at the hotel facilities:

  • Swimming Pools:

    The hotel features multiple swimming pools, including a main pool and a kids' pool.
  • Spa:

    Indulge in a relaxing massage or treatment at the on-site spa.
  • Fitness Centre:

    Stay active with a workout at the hotel's fitness centre.
  • Kids' Club:

    Keep the little ones entertained with activities at the kids' club.
  • Restaurant and Bars:

    Enjoy a variety of dining and drinking options.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours for facilities may vary. Check with the hotel for specific details and any extra fees.

Food and drink options at SOL by Melia Phu Quoc

Ready to tantalise your taste buds? SOL by Melia Phu Quoc offers a variety of food and drink options to satisfy every craving. Here's a taste of what's on offer:

  • OUI Restaurant:

    Offers a buffet with a wide selection of international and local dishes. Price per person: AU$30. Opening hours: 6:30 AM - 10:30 AM, 6:30 PM - 10:00 PM.
  • Cape Nao Restaurant:

    Serves fresh seafood and Vietnamese cuisine with stunning ocean views. Price per person: AU$40. Opening hours: 11:00 AM - 10:00 PM.
  • Pool Bar:

    Enjoy refreshing cocktails and snacks by the pool. Price per person: AU$15. Opening hours: 10:00 AM - 6:00 PM.

Don't miss the signature dishes at Cape Nao Restaurant, featuring the freshest catches of the day.

Getting around Phu Quoc when staying at SOL by Melia Phu Quoc

Exploring Phu Quoc Island? Here's how to get around easily from SOL by Melia Phu Quoc:

  • Taxi:

    Taxis are readily available and a convenient way to travel.
  • Motorbike Rental:

    Renting a motorbike is a popular way to explore the island at your own pace.
  • Ridesharing app:

    Ridesharing apps are available in Phu Quoc.

Public transport cards are not typically used on Phu Quoc. Payment is usually made directly to the driver.

Nearby attractions to SOL by Melia Phu Quoc

Looking for things to do near SOL by Melia Phu Quoc? You're in for a treat! Here are some nearby places to go and things to see:

  • Phu Quoc Night Market:

    Experience the vibrant atmosphere of the night market, filled with food stalls, souvenirs, and local crafts. Distance: 10 km. Entry: Free.
  • Sao Beach:

    Relax on the pristine sands of Sao Beach, known for its crystal-clear waters and white sand. Distance: 20 km. Entry: Free.
  • Dinh Cau Rock (Cua Temple):

    Visit this unique rock formation and temple, offering stunning sunset views. Distance: 10 km. Entry: Free.
  • Phu Quoc Prison:

    Learn about the island's history at the Phu Quoc Prison, a former French colonial prison. Distance: 15 km. Entry: AU$2.
  • Suoi Tranh Waterfall:

    Take a refreshing dip in the natural pools of Suoi Tranh Waterfall. Distance: 10 km. Entry: AU$1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Other Places to Stay Near SOL by Melia Phu Quoc

5-star hotels near SOL by Melia Phu Quoc

  • JW Marriott Phu Quoc Emerald Bay Resort & Spa:

    A luxurious resort with stunning architecture and a beautiful beach.
  • Salinda Resort Phu Quoc Island:

    Offers elegant rooms, a private beach, and excellent dining options.
  • Vinpearl Resort & Spa Phu Quoc:

    Part of a larger complex, offering a range of amenities and activities.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Vietnam!

4-star hotels near SOL by Melia Phu Quoc

  • The Shells Resort & Spa Phu Quoc:

    A stylish resort with a unique design and a relaxing atmosphere.
  • Lahana Resort Phu Quoc & Spa:

    Offers comfortable rooms, a swimming pool, and a convenient location.
  • Novotel Phu Quoc Resort:

    A modern hotel with a range of facilities and easy access to the beach.

Find more 4 Star Accommodation in Vietnam!

3-star hotels near SOL by Melia Phu Quoc

  • Kim Hoa Resort Phu Quoc:

    A budget-friendly option with a swimming pool and a central location.
  • Famiana Resort & Spa Phu Quoc:

    Offers comfortable rooms and a range of amenities at a reasonable price.
  • Long Beach Resort Phu Quoc:

    A beachfront resort with a relaxed atmosphere and a variety of room types.

Find more 3 Star Accommodation in Vietnam!

All set for your trip to Phu Quoc?

Ready to book your stay at SOL by Melia Phu Quoc? With a variety of room types and amenities, it's a great choice for your Phu Quoc getaway. Check hotel availability and make your hotel reservations with ease.

Book your stay through Traveloka for the best deals and a hassle-free booking experience. Find your perfect accommodation and start planning your dream holiday today! book cheap accommodation in Vietnam or find cheap accommodation nearby.

All facilities in SOL by Melia Phu Quoc

Bar, Cafe and Lounge SOL by Melia Phu Quoc
Bar, Cafe and Lounge
Swimming Pool SOL by Melia Phu Quoc
Swimming Pool
Fitness Center SOL by Melia Phu Quoc
Fitness Center
Common Space SOL by Melia Phu Quoc
Common Space
Lobby SOL by Melia Phu Quoc
Lobby

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Private beach
  • Sauna
  • Spa

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Food and Drinks

  • Bar
  • Poolside bar
  • Show cooking restaurant

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Pets allowed

Transportation

  • Airport transfer

General

  • Family room

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SOL by Melia Phu Quoc

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

We do offer airport-scheduled shuttle buses. Please call +84 297 386 99 99 if you need to book your free seats on our shuttle bus 48hr in advance before arrival. We reserve the right to require the guest to make a mandatory deposit of 1,000,000 VND/room/night for incidental charges upon check-in. Upon check-out, this deposit will be refunded after the guest’s room has been inspected for any damaged or missing items.
Child Policy applies at this hotel. Additional fees may apply for children above 4 years old who stay in the same room with adult guests.

Deposit

Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at SOL by Melia Phu Quoc
284
Number of floors in SOL by Melia Phu Quoc
8
Another facilities in SOL by Melia Phu Quoc
Garden, Massage, Outdoor pool, Private beach, Sauna

Frequently asked questions about SOL by Melia Phu Quoc

What are available facilities at SOL by Melia Phu Quoc?
There are top facilites at SOL by Melia Phu Quoc such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SOL by Melia Phu Quoc?
The standard check-in time at SOL by Melia Phu Quoc is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of SOL by Melia Phu Quoc?
SOL by Melia Phu Quoc has a 4.5-star rating.
How many floors does SOL by Melia Phu Quoc have?
SOL by Melia Phu Quoc has 8.
How many rooms are available at SOL by Melia Phu Quoc?
SOL by Melia Phu Quoc has 284.
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SOL by Melia Phu Quoc reviews and ratings

Overall Ratings & Reviews SOL by Melia Phu Quoc

Traveloka (839)
Other sources (804)
8.5
Very Good
From 839 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.0

Location

8.3

Service and Facilites

8.6

People often mention about SOL by Melia Phu Quoc
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Distance to City Center (2)
Family Friendly (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Taste (2)
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Traveller Reviews SOL by Melia Phu Quoc

Number of reviews per page
20
40
Customer reviews
D***G
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
I had a bad experience here! Location: 9/10 – Perfect view for enjoying the sunset, and close to both the airport and Duong Dong town. Food: Buffet 6/10 – It wasn’t good. Room: 4/10 – At check-in, they told me I only needed to wait a few minutes for the room to be ready, but it actually took 40 minutes. Then they gave me a combined bed, and the mattress was so old that it made me uncomfortable. They even provided a huge 20-liter water tank, but there was no water inside. And the cost for all that bad experience was 3 million VND. Staff: 4/10 – There was no sympathy for any of these issues. They even asked me four times about late check-out, yet still said no, even though I only requested until 1pm. There are many other resorts in Phu Quoc that are much better than this one.
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Hoang T. T. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice beach, nice service, the good is great. I love tk be back and i come back often
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VU HAI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
This is a great destination, very good service. Conveniently located to attractions and the airport.
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Accommodation's Reply
04 Jun 2025
Dear Mr. VU HAI H., Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms.) Assistant Guest Experience Manager
N***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The bathroom wall is made of glass and the bed is next to the bathroom wall. The glass has a layer of decal BUT if you shower with the bathroom light on - everyone in the room can see you very clearly. I stayed with my wife and a 5 years old daughter and I had to shower at very late night with no light on - or my wife will take my kid out off the room so I can have shower at daytime. I think the Hotel should install a curtain inside the bathroom wall to make it more comfortable for guests.
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5 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for staying with us. We would also like to thank you for dedicating your valuable time to forward us your comments as we always strive to improve the service provided to our guests. We are sorry to hear that the bathroom design did not meet your expectations. While we understand that this might not be to everyone's preference, we hope that you were able to enjoy the other aspects of your stay. Rest assured, at SOL by Melia Phu Quoc, guests’ experience matters most to us, and your feedback will surely be taken seriously for improvement. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms.) Assistant Guest Experience Manager
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Location near the airport, center. Enthusiastic staff, clean and comfortable rooms, good view, big swimming pool but when I went it was under renovation so it wasn't very nice and couldn't take pictures, private beach is okay, sand and water color is not very nice, delicious buffet within the price range
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2 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Customer, Thank you very much for choosing to stay with us. Your feedback is a great source of motivation for us, and your comments will help us ensure the quality of service at SOL by Melia Phu Quoc. Once again, thank you for staying at SOL by Melia Phu Quoc, and we hope to have many opportunities to welcome you back. Best regards, An Lai (Ms.) Customer Experience Manager Assistant
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Phu H. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Excellent location for family and couples alike. Staff is super friendly and helpful. Very close to Duong Dong commune, the airport, and only 15 minutes ride to An Thoi commune. Breakfast is quite delicious and there are many options. Bedrooms are clean, spacious, and very soundproof. My room on the 5th floor has amazing view of the ocean, the garden, and the infinity pool below. The pool is a must-try on your visit. Overall, very satisfied with my 2-day stay at sol phu Quoc!
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4 people find it helpful
Accommodation's Reply
01 Aug 2024
Dear Mr. Phu H. V, We are absolutely happy to receive such an amazing review! We appreciate your recognition of our team members and our location. Thank you for your kind feedback on our breakfast, accommodation, and our pool. Your great compliments motivate us to keep delivering excellent experiences to our valued guests. Thank you for visiting us, and we look forward to seeing you back soon! An Lai (Ms.) Assistant Guest Experience Manager
Ly Ly
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Amazing view and I love the buffet breakfast.
2 people find it helpful
Accommodation's Reply
11 Jun 2024
Dear Ly Ly, Thank you for staying with us and sharing your experience at SOL by Melia Phu Quoc! We are so happy to receive such a perfect rating! It is delightful to know that you have enjoyed the room view and our international breakfast. We look forward to welcoming you back soon for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms) Assistant Guest Experience Manager
Truong Tu Hoa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 121 week(s) ago
Clean room, friendly staff, nice view, delicious food - I will visit again next time
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1 people find it helpful
Accommodation's Reply
29 Aug 2023
Dear Truong, Hello, from SOL by Meliá Phu Quoc! We are truly honored to welcome and serve you. You won't imagine how proud we and the whole SOL by Meliá Phu Quoc team are to read your review. We are delighted to know that we have provided you with a wonderful stay. Your feedback during this stay will help us ensure that SOL by Meliá Phu Quoc always provides the highest level of service. We thank you again for taking the time to share your experiences and suggestions. We hope to have many opportunities to serve you in your next trip with the innovation of service quality and facilities at SOL by Meliá Phu Quoc. Best regards, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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Maire J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Wonderful stay. The grounds were well kept, with tidy rooms and lots of activities to pick from. The restaurants were of good quality & we enjoyed the variety of the breakfast buffet.
2 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Maire Jacobs, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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DANG T. A. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 132 week(s) ago
Dịch vụ rất ok, nhân viên rất thân thiện và nhiệt tình hỗ trợ gia đình mình. Hồ bơi và khuôn viên rất sạch sẽ. Mùa này sóng hơi lớn. Ăn sáng tạm được.
1 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Ms. Dang Thuy An Bui and family, Hello, from SOL by Meliá Phu Quoc! We are truly honored to welcome and serve you. You won't imagine how proud we and the whole SOL by Meliá Phu Quoc team are to read your review. We are delighted to know that we have provided you with a wonderful stay. Your feedback during this stay will help us ensure that SOL by Meliá Phu Quoc always provides the highest level of service. We thank you again for taking the time to share your experiences and suggestions. We hope to have many opportunities to serve you in your next trip with the innovation of service quality and facilities at SOL by Meliá Phu Quoc. Best regards, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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Patrice Jean Roger PROD HOMME
icon-origin-TRAVELOKA
6.6
/10
Reviewed 150 week(s) ago
I lost a hat at hotel but they said they didn't see it.
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Thai H. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 153 week(s) ago
All-in-one experience. Love the vibe, the restaurants, the staff
2 people find it helpful
Accommodation's Reply
12 Feb 2023
Dear Thai Ha Pham, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
Pham H. A. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
Resort rất đẹp, sạch sẽ và đặc biệt là tất cả nhân viên ai cũng thân thiện, nhiệt tình hết. Mình rất ưng cách phục vụ ở đây ❤️
2 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Nguyen
icon-origin-TRAVELOKA
5.3
/10
Reviewed 169 week(s) ago
Ăn sáng 9h10 xuống hết hầu hết đồ ăn. Báo bếp châm thêm thì báo hết rồi (mặc dù chỉ là xúc xích)
5 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Guest, Hello, from Melia Phu Quoc's SOL! I sincerely apologize for not being able to meet your expectations. I would also like to thank you for taking your valuable time to pass on your comments to us as we are always working to improve the service provided to our guests. We appreciate your constructive insights following your recent stay with our hotel. Thank you for the compliments you've shared on areas where you've met your expectations and you're satisfied enough. At SOL by Melia Phu Quoc, guest experience is most important to us and we will do our best to deliver a superior experience and service. We are very sorry that we were unable to meet your expectations in different areas. Please accept our sincerest apologies for the omissions that are particularly evident that do not reflect our high standards of service that you can rightly expect at SOL by Melia Phu Quoc. All your feedback will be taken seriously for us to improve and we appreciate your dedication in this regard. The company itself spares no expense and effort to motivate and teach staff on how to meet guest expectations in order to deliver an excellent service as a Culture of Service is one of the pillars of Melia Hotels. International. I hope and trust that I can welcome you to this or any other Melia Hotels International in the future and we will have a second chance to serve you better. Best regards, Lance Navarra Leong (Mr.) Operations Manager SOL by Melia Phu Quoc
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Thi H. N. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
Khách sạn sạch sẽ, đồ ăn sáng ổn, gần sân bay, khi nhận phòng sẽ cần đặt cọc và sẽ được hoàn trả thi trả phòng
9 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Hoang L. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 171 week(s) ago
Good resort. Breakfast is not very good.
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4 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Lam M. P.
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8.5
/10
Reviewed 171 week(s) ago
So so, đồ ăn ổn
3 people find it helpful
Huynh T. H. N.
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6.0
/10
Reviewed 171 week(s) ago
Buffet sáng quá tệ, không đa dạng, nhân viên phục vụ bếp thái độ không tốt, phòng cũ,tivi kh sử dụng được với mức giá này cảm thấy không xứng đáng!
6 people find it helpful
PHUNG N.
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6.0
/10
Reviewed 171 week(s) ago
tiếp tân Tú đón khách mất quá nhiều thời gian, không mời nước welcome. Tôi hỏi nhắc nhở thì không biết xin lỗi KH. Đặt 3 đêm, thanh toán trước đủ 3 đêm nhưng tiếp tân chỉ set chìa khóa 1 đêm. Đêm thứ hai đi chơi về khuya lên phòng không vào phòng được phải trở xuống sảnh nhờ kiểm tra và set chìa khóa lại mới vào phòng. Đi nghĩ dưỡng mà gặp phải tình huống ntn, quý khách sạn nghĩ ntn?
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8 people find it helpful
Luu T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Next time I go, I will continue to Sol. Room is quite good. Staff were friendly and enthusiastic
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1 people find it helpful
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Exterior 4 SOL by Melia Phu Quoc

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Overall Ratings & Reviews SOL by Melia Phu Quoc

Traveloka (839)
Other sources (804)
8.5
Very Good
From 839 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.0

Location

8.3

Service and Facilites

8.6

People often mention about SOL by Melia Phu Quoc
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Distance to City Center (2)
Family Friendly (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Taste (2)
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Traveller Reviews SOL by Melia Phu Quoc

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40
Customer reviews
D***G
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
I had a bad experience here! Location: 9/10 – Perfect view for enjoying the sunset, and close to both the airport and Duong Dong town. Food: Buffet 6/10 – It wasn’t good. Room: 4/10 – At check-in, they told me I only needed to wait a few minutes for the room to be ready, but it actually took 40 minutes. Then they gave me a combined bed, and the mattress was so old that it made me uncomfortable. They even provided a huge 20-liter water tank, but there was no water inside. And the cost for all that bad experience was 3 million VND. Staff: 4/10 – There was no sympathy for any of these issues. They even asked me four times about late check-out, yet still said no, even though I only requested until 1pm. There are many other resorts in Phu Quoc that are much better than this one.
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Hoang T. T. N.
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Nice beach, nice service, the good is great. I love tk be back and i come back often
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VU HAI H.
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Leisure
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10.0
/10
Reviewed 30 week(s) ago
This is a great destination, very good service. Conveniently located to attractions and the airport.
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Accommodation's Reply
04 Jun 2025
Dear Mr. VU HAI H., Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms.) Assistant Guest Experience Manager
N***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The bathroom wall is made of glass and the bed is next to the bathroom wall. The glass has a layer of decal BUT if you shower with the bathroom light on - everyone in the room can see you very clearly. I stayed with my wife and a 5 years old daughter and I had to shower at very late night with no light on - or my wife will take my kid out off the room so I can have shower at daytime. I think the Hotel should install a curtain inside the bathroom wall to make it more comfortable for guests.
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5 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for staying with us. We would also like to thank you for dedicating your valuable time to forward us your comments as we always strive to improve the service provided to our guests. We are sorry to hear that the bathroom design did not meet your expectations. While we understand that this might not be to everyone's preference, we hope that you were able to enjoy the other aspects of your stay. Rest assured, at SOL by Melia Phu Quoc, guests’ experience matters most to us, and your feedback will surely be taken seriously for improvement. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms.) Assistant Guest Experience Manager
T***g
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Staycation
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10.0
/10
Reviewed 59 week(s) ago
Location near the airport, center. Enthusiastic staff, clean and comfortable rooms, good view, big swimming pool but when I went it was under renovation so it wasn't very nice and couldn't take pictures, private beach is okay, sand and water color is not very nice, delicious buffet within the price range
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2 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Customer, Thank you very much for choosing to stay with us. Your feedback is a great source of motivation for us, and your comments will help us ensure the quality of service at SOL by Melia Phu Quoc. Once again, thank you for staying at SOL by Melia Phu Quoc, and we hope to have many opportunities to welcome you back. Best regards, An Lai (Ms.) Customer Experience Manager Assistant
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Phu H. V.
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Staycation
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10.0
/10
Reviewed 72 week(s) ago
Excellent location for family and couples alike. Staff is super friendly and helpful. Very close to Duong Dong commune, the airport, and only 15 minutes ride to An Thoi commune. Breakfast is quite delicious and there are many options. Bedrooms are clean, spacious, and very soundproof. My room on the 5th floor has amazing view of the ocean, the garden, and the infinity pool below. The pool is a must-try on your visit. Overall, very satisfied with my 2-day stay at sol phu Quoc!
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4 people find it helpful
Accommodation's Reply
01 Aug 2024
Dear Mr. Phu H. V, We are absolutely happy to receive such an amazing review! We appreciate your recognition of our team members and our location. Thank you for your kind feedback on our breakfast, accommodation, and our pool. Your great compliments motivate us to keep delivering excellent experiences to our valued guests. Thank you for visiting us, and we look forward to seeing you back soon! An Lai (Ms.) Assistant Guest Experience Manager
Ly Ly
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Amazing view and I love the buffet breakfast.
2 people find it helpful
Accommodation's Reply
11 Jun 2024
Dear Ly Ly, Thank you for staying with us and sharing your experience at SOL by Melia Phu Quoc! We are so happy to receive such a perfect rating! It is delightful to know that you have enjoyed the room view and our international breakfast. We look forward to welcoming you back soon for another amazing stay at SOL by Melia Phu Quoc. Warmest regards, An Lai (Ms) Assistant Guest Experience Manager
Truong Tu Hoa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 121 week(s) ago
Clean room, friendly staff, nice view, delicious food - I will visit again next time
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1 people find it helpful
Accommodation's Reply
29 Aug 2023
Dear Truong, Hello, from SOL by Meliá Phu Quoc! We are truly honored to welcome and serve you. You won't imagine how proud we and the whole SOL by Meliá Phu Quoc team are to read your review. We are delighted to know that we have provided you with a wonderful stay. Your feedback during this stay will help us ensure that SOL by Meliá Phu Quoc always provides the highest level of service. We thank you again for taking the time to share your experiences and suggestions. We hope to have many opportunities to serve you in your next trip with the innovation of service quality and facilities at SOL by Meliá Phu Quoc. Best regards, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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Maire J.
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9.7
/10
Reviewed 130 week(s) ago
Wonderful stay. The grounds were well kept, with tidy rooms and lots of activities to pick from. The restaurants were of good quality & we enjoyed the variety of the breakfast buffet.
2 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Maire Jacobs, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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DANG T. A. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 132 week(s) ago
Dịch vụ rất ok, nhân viên rất thân thiện và nhiệt tình hỗ trợ gia đình mình. Hồ bơi và khuôn viên rất sạch sẽ. Mùa này sóng hơi lớn. Ăn sáng tạm được.
1 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Ms. Dang Thuy An Bui and family, Hello, from SOL by Meliá Phu Quoc! We are truly honored to welcome and serve you. You won't imagine how proud we and the whole SOL by Meliá Phu Quoc team are to read your review. We are delighted to know that we have provided you with a wonderful stay. Your feedback during this stay will help us ensure that SOL by Meliá Phu Quoc always provides the highest level of service. We thank you again for taking the time to share your experiences and suggestions. We hope to have many opportunities to serve you in your next trip with the innovation of service quality and facilities at SOL by Meliá Phu Quoc. Best regards, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
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Patrice Jean Roger PROD HOMME
icon-origin-TRAVELOKA
6.6
/10
Reviewed 150 week(s) ago
I lost a hat at hotel but they said they didn't see it.
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Thai H. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 153 week(s) ago
All-in-one experience. Love the vibe, the restaurants, the staff
2 people find it helpful
Accommodation's Reply
12 Feb 2023
Dear Thai Ha Pham, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours, Nguyen Tuan Anh (Mr.) Assistant Guest Experience Manager SOL by Meliá Phu Quoc
Pham H. A. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
Resort rất đẹp, sạch sẽ và đặc biệt là tất cả nhân viên ai cũng thân thiện, nhiệt tình hết. Mình rất ưng cách phục vụ ở đây ❤️
2 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Nguyen
icon-origin-TRAVELOKA
5.3
/10
Reviewed 169 week(s) ago
Ăn sáng 9h10 xuống hết hầu hết đồ ăn. Báo bếp châm thêm thì báo hết rồi (mặc dù chỉ là xúc xích)
5 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Guest, Hello, from Melia Phu Quoc's SOL! I sincerely apologize for not being able to meet your expectations. I would also like to thank you for taking your valuable time to pass on your comments to us as we are always working to improve the service provided to our guests. We appreciate your constructive insights following your recent stay with our hotel. Thank you for the compliments you've shared on areas where you've met your expectations and you're satisfied enough. At SOL by Melia Phu Quoc, guest experience is most important to us and we will do our best to deliver a superior experience and service. We are very sorry that we were unable to meet your expectations in different areas. Please accept our sincerest apologies for the omissions that are particularly evident that do not reflect our high standards of service that you can rightly expect at SOL by Melia Phu Quoc. All your feedback will be taken seriously for us to improve and we appreciate your dedication in this regard. The company itself spares no expense and effort to motivate and teach staff on how to meet guest expectations in order to deliver an excellent service as a Culture of Service is one of the pillars of Melia Hotels. International. I hope and trust that I can welcome you to this or any other Melia Hotels International in the future and we will have a second chance to serve you better. Best regards, Lance Navarra Leong (Mr.) Operations Manager SOL by Melia Phu Quoc
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Thi H. N. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
Khách sạn sạch sẽ, đồ ăn sáng ổn, gần sân bay, khi nhận phòng sẽ cần đặt cọc và sẽ được hoàn trả thi trả phòng
9 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Hoang L. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 171 week(s) ago
Good resort. Breakfast is not very good.
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4 people find it helpful
Accommodation's Reply
10 Oct 2022
Dear Valued Guests, Hello from SOL by Meliá Phu Quoc! Thank you for choosing our hotel as a place for you to experience and relax in Phu Quoc Island. We appreciate you taking your precious time to share your experiences at SOL By Meliá Phu Quoc. We always ensure to bring the best experience to you during your stay at the hotel. Besides, we noticed some issues that you are not really satisfied with our hotel. And we really want to hear from you about the shortcomings of the hotel and make sure that your contributions are always valuable to us so that we can serve you better. better in the future. We look forward to welcoming you again in the future with the improvement of service quality and facilities at SOL by Meliá Phu Quoc hotel. Best regards, Le Anh Thu (Ms.) Guest Experience Officer SOL by Meliá Phu Quoc
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Lam M. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 171 week(s) ago
So so, đồ ăn ổn
3 people find it helpful
Huynh T. H. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 171 week(s) ago
Buffet sáng quá tệ, không đa dạng, nhân viên phục vụ bếp thái độ không tốt, phòng cũ,tivi kh sử dụng được với mức giá này cảm thấy không xứng đáng!
6 people find it helpful
PHUNG N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 171 week(s) ago
tiếp tân Tú đón khách mất quá nhiều thời gian, không mời nước welcome. Tôi hỏi nhắc nhở thì không biết xin lỗi KH. Đặt 3 đêm, thanh toán trước đủ 3 đêm nhưng tiếp tân chỉ set chìa khóa 1 đêm. Đêm thứ hai đi chơi về khuya lên phòng không vào phòng được phải trở xuống sảnh nhờ kiểm tra và set chìa khóa lại mới vào phòng. Đi nghĩ dưỡng mà gặp phải tình huống ntn, quý khách sạn nghĩ ntn?
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8 people find it helpful
Luu T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Next time I go, I will continue to Sol. Room is quite good. Staff were friendly and enthusiastic
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1 people find it helpful
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