The Marron Hotel

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8.4
/10
Very Good
105 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The hotel is clean, beautiful, spacious, and has many amenities – absolutely wonderful! 😍
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Trịnh T.

9.1
/ 10
The room was quite clean and airy because I chose the sea view, the rooftop swimming pool was quite chill, however the water in the bathroom leaked into the room, but it was quite satisfying.
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TRINH T. T. T.

9.4
/ 10
Clean hotel, friendly staff. The room is a bit small but facing the sea so bathing is very convenient. Even though it is a 3-star hotel, the hotel pays attention to small details such as hair ties, statue bowls and a small play area for children, so my little ones like it even more than staying at FLC 😂
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Le Mai P.

9.7
/ 10
Great hotel, will visit again, the hotel staff are very enthusiastic
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Chu P. T.

9.7
/ 10
Excellent hotel service, convenient location opposite the beach, busy area. The meals were all very good quality and delicious. The rooptop swimming pool has a very nice view.
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In the Area
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117 Ho Xuan Huong St., Trung Son Ward, Trung Son, Sam Son, Thanh Hoa, Vietnam, 40208

Main Facilities

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AC
Restaurant
Swimming Pool
Parking
WiFi
Elevator
The Marron Hotel is a hotel is located at Trung Son. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Marron Hotel

117 Ho Xuan Huong St., Trung Son Ward, Trung Son, Sam Son, Thanh Hoa, Vietnam, 40208
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Lobby The Marron Hotel
Lobby 2 The Marron Hotel

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The Charm of The Marron Hotel

Planning your next getaway to Vietnam and looking for a comfortable and well-located base in Thanh Hoa Province? Look no further than The Marron Hotel. This inviting establishment offers a blend of modern amenities and warm Vietnamese hospitality, making it an excellent choice for Australian travellers seeking a relaxing and convenient stay. Whether you're here for business or leisure, The Marron Hotel aims to provide a memorable experience, focusing on the comforts and conveniences that matter most to discerning travellers. Rates at The Marron Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Marron Hotel

The Marron Hotel is situated in the heart of Sam Son Town, a popular coastal destination in Thanh Hoa Province. This prime location places you within easy reach of the town's vibrant atmosphere, with local markets, charming eateries, and the beautiful coastline just a stone's throw away. For those who enjoy exploring on foot, Sam Son Town offers excellent walkability, allowing you to discover its hidden gems at your own pace. While specific public transport links directly to the hotel might vary, the general accessibility within Sam Son Town is a significant advantage. For travellers arriving by car, parking options are typically available, facilitating road trips and easy exploration of the surrounding Thanh Hoa Province. The hotel's proximity to the beach means you can easily enjoy the sun, sand, and sea, a key draw for many Australian visitors.

Guest Facilities and Services at The Marron Hotel

Guest facilities at The Marron Hotel are designed to enhance your stay and ensure a comfortable experience. You'll find a welcoming 24-hour front desk, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who appreciate a good start to the day, the hotel often provides breakfast options, catering to various tastes, and the availability of good coffee is usually a highlight for many guests. Free Wi-Fi is standard, keeping you connected throughout your visit. Secure luggage storage is also a practical amenity, allowing you to explore freely without the burden of your bags. While specific details on fitness centres or other recreational facilities can vary, the focus is on providing essential services that contribute to a hassle-free and enjoyable stay.

Room Information and Stay Experience at The Marron Hotel

The Marron Hotel offers a range of accommodation options designed to suit different traveller needs. The room types of The Marron Hotel are thoughtfully appointed to ensure a restful and comfortable stay. You can expect clean and well-maintained rooms, featuring modern climate control systems to keep you cool during warmer days and comfortable in any season. Bedding is typically comfortable, with a focus on providing a good night's sleep. Bathrooms are kept to a high standard of cleanliness, offering a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the overall experience is geared towards providing a clean, comfortable, and functional environment for all guests.

Recommended Nearby Dining and Cafes around The Marron Hotel

Sam Son Town, where The Marron Hotel is located, boasts a lively culinary scene that will appeal to food lovers. You'll find a variety of local eateries and cafes offering delicious Vietnamese cuisine, from fresh seafood to traditional pho. For those who enjoy a good brunch, the area has options that might remind you of Australia's strong café culture, with places serving up hearty breakfasts and excellent coffee. Exploring the local markets is also a must, offering a chance to sample authentic street food and local delicacies. The hotel itself may also offer dining options, providing convenient choices for a quick meal or a relaxed dinner. The emphasis is on fresh, local ingredients and flavourful dishes that showcase the best of Thanh Hoa's culinary offerings.

Popular Attractions and Activities near The Marron Hotel

Sam Son Town and its surroundings offer a wealth of attractions and activities for visitors. Here are some popular spots you might want to explore: * **Sam Son Beach:** Famous for its long stretch of golden sand and clear waters, perfect for swimming, sunbathing, and water sports. * **Doc Let Beach:** A picturesque beach known for its tranquility and stunning natural beauty, ideal for a relaxing day out. * **Hon Trong Mai (Couple Islet):** A unique rock formation with a romantic legend, offering scenic views and photo opportunities. * **Truc Lam Pagoda:** A serene Buddhist temple offering a peaceful retreat and panoramic views of the coastline. * **Sam Son Market:** Immerse yourself in local life, browse for souvenirs, and sample delicious street food. If you are looking for other activities around The Marron Hotel, check out the best deals on Traveloka: Recommended activities in Thanh Hoa Province!

How to Get to The Marron Hotel from the Airport

Getting to The Marron Hotel from the nearest airport is straightforward, with several convenient options available. For travellers seeking efficient transport, an Airport transfer service can be arranged, though specific hotel services should be confirmed directly. Alternatively, you can consider the following: * **Airport Link Trains/Buses:** Many airports offer dedicated train or bus services that connect to the city centre or major transport hubs, from where you can continue your journey to Sam Son Town. * **Public Metered Taxis:** Taxis are readily available at the airport and offer a direct route to The Marron Hotel. Ensure the meter is used for a fair fare. * **Rideshare Services:** Popular rideshare services operate in the region and can be a convenient option for reaching your destination. The Marron Hotel airport transfer can be a smooth process with these choices.

Summary of Why You Should Choose The Marron Hotel

The Marron Hotel in Thanh Hoa Province stands out as an excellent choice for Australian travellers seeking a comfortable, convenient, and welcoming stay. Its prime location in Sam Son Town offers easy access to beautiful beaches and local attractions, while the hotel itself provides essential amenities and friendly service. Here’s a quick summary of why you should choose The Marron Hotel: * **Prime Location:** Situated in the vibrant Sam Son Town, close to beaches and local life. * **Comfortable Accommodation:** Clean, well-appointed rooms with effective climate control. * **Convenient Services:** 24-hour front desk, Wi-Fi, and luggage storage. * **Authentic Experience:** Opportunity to immerse yourself in the local culture and cuisine. Ready to experience the charm of Thanh Hoa Province? Check room availability at The Marron Hotel and Book The Marron Hotel today! For more options, you can also Book budget hotels in Thanh Hoa Province and Easily book domestic and international flights at low prices.

All facilities in The Marron Hotel

Swimming Pool The Marron Hotel
Swimming Pool
Functional Hall The Marron Hotel
Functional Hall
Common Space The Marron Hotel
Common Space
Lobby The Marron Hotel
Lobby
Exterior The Marron Hotel
Exterior

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar
  • Breakfast
  • Restaurant with AC
  • Cafe
  • Set menu dinner
  • Breakfast and dinner
  • Snacks
  • Breakfast and lunch
  • Dietary menu
  • Early bird breakfast
  • Late riser breakfast
  • Hot breakfast
  • Breakfast served to the table
  • Brunch
  • Gluten-free meals
  • Buffet breakfast
  • A la carte breakfast
  • Buffet lunch
  • Set menu lunch
  • Buffet dinner
  • Gala dinner

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Newspaper in lobby
  • Multilingual staff
  • Wedding service
  • Express check-in
  • Express check-out
  • Welcoming drinks
  • Early Check-in
  • Late check-out
  • Mobile
  • Medical service
  • 24-hour security
  • Bellhop

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

Nearby Facilities

  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Laundry
  • Beauty salon

General

  • Family room
  • Smoking area
  • AC
  • Banquet
  • Cloakroom
  • Swimming pool

Things to Do

  • Outdoor pool
  • Outdoor pool
  • Entertainment for adults
  • Entertainment for children

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Roll-in shower
  • Disabled access friendly

Business Facilities

  • Conference room
  • Projector
  • Conference hostess
  • Business facilities

Transportation

  • Valet parking

Connectivity

  • Internet point

Accommodation Policy & General Information in The Marron Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:30
Check-out:
09:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:30 - to 09:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Marron Hotel
118
Number of floors in The Marron Hotel
15
Another facilities in The Marron Hotel
Bar, Poolside bar, Snack bar, Breakfast, Restaurant with AC

Frequently asked questions about The Marron Hotel

What are available facilities at The Marron Hotel?
There are top facilites at The Marron Hotel such as AC, Restaurant, Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Marron Hotel?
The standard check-in time at The Marron Hotel is starting from 14:00 - 20:30 while the latest check-out time is at 09:00 - 12:00
Does The Marron Hotel provide breakfast?
Yes, The Marron Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Marron Hotel?
The Marron Hotel has a 3.5-star rating.
How many floors does The Marron Hotel have?
The Marron Hotel has 15.
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The Marron Hotel reviews and ratings

Overall Ratings & Reviews The Marron Hotel

Traveloka (96)
Other sources (9)
8.7
Very Good
From 96 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about The Marron Hotel
All
Staff Friendliness (4)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Activity Option (3)
Check-in/out Time (3)
Bedroom (3)
Hotel Area (3)
Distance to City Center (2)
Room Space (2)
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Traveller Reviews The Marron Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, beautiful, spacious, and has many amenities – absolutely wonderful! 😍
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H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
My family recently had a long vacation at Marron Hotel. The hotel is modern, clean, and well-equipped. The staff are enthusiastic, friendly, and very helpful. The hotel's location is right in the center, near the beach square and lively outdoor restaurants, perfect for young people. The only downside is the smelly sewage system, but I think this is a common characteristic of beachfront hotels; turning on the ventilation system solves that problem. I've stayed at many hotels in Sam Son, and after Dragon and the hotels in FLC, Marron is better than the others in terms of rooms, amenities, and service, especially since the hotel doesn't pressure guests to eat. I'm very satisfied!
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+3
2 people find it helpful
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 52 week(s) ago
I rented a room with a city view and my view was just a tiny window, when I opened the curtain, I saw the hotel right across the street; the room was not cleaned properly; the bathroom towels were no longer white; the bathroom was not cleaned properly, the sink was dirty and clogged, I cleaned it myself and cleared the blockage quickly to avoid having to call. I paid an extra charge for one more person but was not allowed to set up an extra set of personal items. The only good thing is that the receptionist is friendly, the hotel is located across the street from the beach, I have stayed here several times and this year I came back and saw that everything in the room was old and had not been replaced, the breakfast was poorer than before... I hope the hotel will invest in replacing it with something new. Another inconvenience is that the car will have to be parked in a far away and very hot place😅
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2 people find it helpful
V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Clean and wonderful staff, can't go wrong.
1 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 96 week(s) ago
Clean room, nice view, attentive and enthusiastic receptionist, good service! I will come back when I come to SS
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4 people find it helpful
Do Hoai T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Friendly staff, clean hotel
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+5
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 104 week(s) ago
Nice view, dirty room, glass door facing the sea is covered with someone's *smell but the staff didn't clean it, it looks disgusting. Dinner at the hotel was pretty bad, oysters were 25k each, the dish was cold and rotten, my family returned the oyster dish. I ate a bowl of clam soup, every one had grit in it, the boiled vegetable dish was a mixed plate of 3-4 pieces of sweet corn, a few pieces of squash or pumpkin, a little bit of each, a plate of stir-fried squid, braised meat, 2 cans of beer, total bill was nearly 800. In return, the staff was friendly.
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6 people find it helpful
Thanh M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 106 week(s) ago
My family is satisfied with the service and service at the hotel. Very suitable for families with young children, many activities to experience
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4 people find it helpful
Dang N. L.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 123 week(s) ago
Rèm thanh nan rất khó để thả hết xuống, các phòng đều vậy, khiến cho mình rất khó chịu trong việc che cửa kính nhà tắm, che cửa sổ để ngủ vào ban ngày. Phòng 814 nhà tắm không có chốt cửa bên trong. Mình đi vào ngày vắng khách nên việc phục vụ Buffet sáng của khách sạn là không có. Khách cho mỗi người nhà mình 1 bát bún bò vừa mặn, vị toàn mì chính ăn rất chán. Các bạn nhân viên thì ok, nhiệt tình dễ gần, thái độ tốt.
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2 people find it helpful
T***.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 123 week(s) ago
Nhân viên thân thiện và nhiệt tình, khách sạn sạch sẽ, có bể bơi chung view biển, nhưng phòng cách âm không tốt, và toà nhà bên cạnh đang thi công nên gõ suốt ngày thôi :(( hơi ồn.
2 people find it helpful
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 124 week(s) ago
phòng bé, ngột quá. lại bị tra tấn đám ma kinh khủng. tv thì thế hệ cũ dùng cap bé chả xem được kênh gì . ví dụ qtrong nhất là phòng bé, ngột ngạt.
2 people find it helpful
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Le Thi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 124 week(s) ago
Khách sạn sạch sẽ, nhân viên thân thiện, nhiệt tình. Đi một mình lại lười đi chơi như mình, ở khách sạn thôi cũng có ảnh đẹp nha mình. Nếu lần sau có dịp quay lại mình vẫn sẽ chọn ở đây 🙃
+5
2 people find it helpful
tran t. t. h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Mình trải nghiệm 1 ngày ở Sầm Sơn lúc vắng khách. Nếu là vào mùa du lịch chắc mọi thứ sẽ rộn ràng hơn. - Phòng sạch sẽ, đủ dịch vụ. - Đồ ăn sáng hợp lý. - Vị trí gần ngay quảng trường, bãi biển đẹp.
2 people find it helpful
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Tran T. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 147 week(s) ago
The hotel pampers its guests extremely well.. creates all conditions for customers. Friendly and likable. Delicious breakfast food. Reasonable and affordable price
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1 people find it helpful
Nguyen T. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 149 week(s) ago
Room was extremely nice and clean. Beautiful sea view. Enthusiastic service staff
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1 people find it helpful
Trịnh T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 149 week(s) ago
The room was quite clean and airy because I chose the sea view, the rooftop swimming pool was quite chill, however the water in the bathroom leaked into the room, but it was quite satisfying.
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3 people find it helpful
TRINH T. T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 154 week(s) ago
Clean hotel, friendly staff. The room is a bit small but facing the sea so bathing is very convenient. Even though it is a 3-star hotel, the hotel pays attention to small details such as hair ties, statue bowls and a small play area for children, so my little ones like it even more than staying at FLC 😂
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2 people find it helpful
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Dinh X. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Lần thứ 2 mình chọn The Marron cho kỳ nghỉ của gia dinh, lần này mình ở đông hơn, thuê tổng 9 phòng đủ các hạng phòng. Về vị trí khách sạn thì mình thấy rất ổn, gần các quán ăn, caphe. thẳng sang đường là biển thì cần cải tạo con đường để sạch hơn nhé, về phòng khách sạn thì các cửa và bề mặt tủ.. bám nhiều bụi bẩn, mặc dù đang mùa du lịch ltuc khách chứ không phải mùa vắng lâu không có ai ở để dọn phòng, vẫn vấn đề ăn sáng thì 9h đã không mang thêm ra đồ ăn thậm chí hôm nhà mình thấy 8h40’ đã hết sạch bánh mỳ cũng không có ra thêm với lí do hôm nay đông không nên hết sớm :)) ồ thế không đông đâu phải do khách vừa tới bất ngờ như quán ăn sáng nhỉ? Bánh mỳ chả đáng giá bao nhiều nhưng cách phục vụ và trả lời khách hàng như vậy rất mất điểm; chưa kể giá phòng ngang với khách sạn khác (cùng thời điểm) nhưng phòng khách sạn khác rộng hơn và ăn sáng phong phú chuyên nghiệp hơn nhiều… Đồng ý lựa chọn trung tâm thì chấp nhận, nhưng những điều nhỏ khách sạn chỉn chu hơn cũng sẽ mang lại trải nghiệm hoàn hảo hơn cho khách hàng còn mong muốn quay lại cũng như gthieu cho người thân, bạn bè… Một điểm nữa về lễ tân, có 3 bạn thì mình thấy bạn gái thì rất tưoi cừoi vui vẻ và thân thiện với khách; 1 bạn gái trẻ hơn thì giao tiếp với khách mà mặt cứ nhăn lại, cách nói chuyen trả lời khách cũng không nhiệt tình.. còn 1 bạn nam trực đêm thì chắc để cho đủ ngừoi chứ cũng không niềm nở nói chuyen nhiệt tình cùng khách đâu:)). mình đi trái mùa thì nhận thấy nhân viên khách sạn cứ gặp không là không nchuyen và chào ko; giờ quay lại không hiểu do đông không mệt hay tnao nhưng hoàn toàn lại không thấy điều đó ở các bộ phận trong khách sạn nữa, đi qua khách như không quen biết..có thêm người đi cùng thì nchuyen sôi nổi:))) Hy vọng quản lí khách sạn sẽ đọc được ý kiến của khách hàng để mang lại cho mình 1 thương hiệu hệ thống có tâm và có tầm hơn nữa❤️
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3 people find it helpful
Accommodation's Reply
29 Aug 2023
Well, first of all, Marron Hotel is very grateful for your reviews so that the hotel can adjust and improve the service. The hotel also apologizes to you and your team for the bad experience. The hotel hopes that you can leave your contact information so that the hotel can contact and apologize directly. Marron Hotel would like to thank you.
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nguyen t. l. l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 155 week(s) ago
Nhân viên nhiệt tình, khách sạn sạch sẽ, view đẹp
3 people find it helpful
Trieu N. D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 156 week(s) ago
Clean rooms, enthusiastic staff. But I was bothered quite a lot by guests there so I was a bit disappointed. I don't know how because of the room instructions, but after 3 times the children rang the room bell and 1 time the adults pressed the bell and rushed into the room, making me quite uncomfortable. I hope the hotel can make an extra switch in the room for ringing the doorbell to avoid affecting others like me.
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1 people find it helpful
Number of reviews per page
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40

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Overall Ratings & Reviews The Marron Hotel

Traveloka (96)
Other sources (9)
8.7
Very Good
From 96 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about The Marron Hotel
All
Staff Friendliness (4)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Activity Option (3)
Check-in/out Time (3)
Bedroom (3)
Hotel Area (3)
Distance to City Center (2)
Room Space (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Marron Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, beautiful, spacious, and has many amenities – absolutely wonderful! 😍
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Find this review helpful?
H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
My family recently had a long vacation at Marron Hotel. The hotel is modern, clean, and well-equipped. The staff are enthusiastic, friendly, and very helpful. The hotel's location is right in the center, near the beach square and lively outdoor restaurants, perfect for young people. The only downside is the smelly sewage system, but I think this is a common characteristic of beachfront hotels; turning on the ventilation system solves that problem. I've stayed at many hotels in Sam Son, and after Dragon and the hotels in FLC, Marron is better than the others in terms of rooms, amenities, and service, especially since the hotel doesn't pressure guests to eat. I'm very satisfied!
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+3
2 people find it helpful
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 52 week(s) ago
I rented a room with a city view and my view was just a tiny window, when I opened the curtain, I saw the hotel right across the street; the room was not cleaned properly; the bathroom towels were no longer white; the bathroom was not cleaned properly, the sink was dirty and clogged, I cleaned it myself and cleared the blockage quickly to avoid having to call. I paid an extra charge for one more person but was not allowed to set up an extra set of personal items. The only good thing is that the receptionist is friendly, the hotel is located across the street from the beach, I have stayed here several times and this year I came back and saw that everything in the room was old and had not been replaced, the breakfast was poorer than before... I hope the hotel will invest in replacing it with something new. Another inconvenience is that the car will have to be parked in a far away and very hot place😅
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2 people find it helpful
V***y
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10.0
/10
Reviewed 94 week(s) ago
Clean and wonderful staff, can't go wrong.
1 people find it helpful
N***n
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Staycation
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9.4
/10
Reviewed 96 week(s) ago
Clean room, nice view, attentive and enthusiastic receptionist, good service! I will come back when I come to SS
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4 people find it helpful
Do Hoai T.
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Staycation
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10.0
/10
Reviewed 102 week(s) ago
Friendly staff, clean hotel
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+5
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M***i
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Staycation
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7.0
/10
Reviewed 104 week(s) ago
Nice view, dirty room, glass door facing the sea is covered with someone's *smell but the staff didn't clean it, it looks disgusting. Dinner at the hotel was pretty bad, oysters were 25k each, the dish was cold and rotten, my family returned the oyster dish. I ate a bowl of clam soup, every one had grit in it, the boiled vegetable dish was a mixed plate of 3-4 pieces of sweet corn, a few pieces of squash or pumpkin, a little bit of each, a plate of stir-fried squid, braised meat, 2 cans of beer, total bill was nearly 800. In return, the staff was friendly.
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6 people find it helpful
Thanh M.
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10.0
/10
Reviewed 106 week(s) ago
My family is satisfied with the service and service at the hotel. Very suitable for families with young children, many activities to experience
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4 people find it helpful
Dang N. L.
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6.6
/10
Reviewed 123 week(s) ago
Rèm thanh nan rất khó để thả hết xuống, các phòng đều vậy, khiến cho mình rất khó chịu trong việc che cửa kính nhà tắm, che cửa sổ để ngủ vào ban ngày. Phòng 814 nhà tắm không có chốt cửa bên trong. Mình đi vào ngày vắng khách nên việc phục vụ Buffet sáng của khách sạn là không có. Khách cho mỗi người nhà mình 1 bát bún bò vừa mặn, vị toàn mì chính ăn rất chán. Các bạn nhân viên thì ok, nhiệt tình dễ gần, thái độ tốt.
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2 people find it helpful
T***.
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9.0
/10
Reviewed 123 week(s) ago
Nhân viên thân thiện và nhiệt tình, khách sạn sạch sẽ, có bể bơi chung view biển, nhưng phòng cách âm không tốt, và toà nhà bên cạnh đang thi công nên gõ suốt ngày thôi :(( hơi ồn.
2 people find it helpful
L***e
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Staycation
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6.7
/10
Reviewed 124 week(s) ago
phòng bé, ngột quá. lại bị tra tấn đám ma kinh khủng. tv thì thế hệ cũ dùng cap bé chả xem được kênh gì . ví dụ qtrong nhất là phòng bé, ngột ngạt.
2 people find it helpful
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Le Thi S.
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10.0
/10
Reviewed 124 week(s) ago
Khách sạn sạch sẽ, nhân viên thân thiện, nhiệt tình. Đi một mình lại lười đi chơi như mình, ở khách sạn thôi cũng có ảnh đẹp nha mình. Nếu lần sau có dịp quay lại mình vẫn sẽ chọn ở đây 🙃
+5
2 people find it helpful
tran t. t. h.
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8.5
/10
Reviewed 125 week(s) ago
Mình trải nghiệm 1 ngày ở Sầm Sơn lúc vắng khách. Nếu là vào mùa du lịch chắc mọi thứ sẽ rộn ràng hơn. - Phòng sạch sẽ, đủ dịch vụ. - Đồ ăn sáng hợp lý. - Vị trí gần ngay quảng trường, bãi biển đẹp.
2 people find it helpful
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Tran T. L.
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10.0
/10
Reviewed 147 week(s) ago
The hotel pampers its guests extremely well.. creates all conditions for customers. Friendly and likable. Delicious breakfast food. Reasonable and affordable price
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1 people find it helpful
Nguyen T. N.
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9.4
/10
Reviewed 149 week(s) ago
Room was extremely nice and clean. Beautiful sea view. Enthusiastic service staff
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1 people find it helpful
Trịnh T.
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9.1
/10
Reviewed 149 week(s) ago
The room was quite clean and airy because I chose the sea view, the rooftop swimming pool was quite chill, however the water in the bathroom leaked into the room, but it was quite satisfying.
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3 people find it helpful
TRINH T. T. T.
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9.4
/10
Reviewed 154 week(s) ago
Clean hotel, friendly staff. The room is a bit small but facing the sea so bathing is very convenient. Even though it is a 3-star hotel, the hotel pays attention to small details such as hair ties, statue bowls and a small play area for children, so my little ones like it even more than staying at FLC 😂
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2 people find it helpful
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Dinh X. H.
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8.5
/10
Reviewed 155 week(s) ago
Lần thứ 2 mình chọn The Marron cho kỳ nghỉ của gia dinh, lần này mình ở đông hơn, thuê tổng 9 phòng đủ các hạng phòng. Về vị trí khách sạn thì mình thấy rất ổn, gần các quán ăn, caphe. thẳng sang đường là biển thì cần cải tạo con đường để sạch hơn nhé, về phòng khách sạn thì các cửa và bề mặt tủ.. bám nhiều bụi bẩn, mặc dù đang mùa du lịch ltuc khách chứ không phải mùa vắng lâu không có ai ở để dọn phòng, vẫn vấn đề ăn sáng thì 9h đã không mang thêm ra đồ ăn thậm chí hôm nhà mình thấy 8h40’ đã hết sạch bánh mỳ cũng không có ra thêm với lí do hôm nay đông không nên hết sớm :)) ồ thế không đông đâu phải do khách vừa tới bất ngờ như quán ăn sáng nhỉ? Bánh mỳ chả đáng giá bao nhiều nhưng cách phục vụ và trả lời khách hàng như vậy rất mất điểm; chưa kể giá phòng ngang với khách sạn khác (cùng thời điểm) nhưng phòng khách sạn khác rộng hơn và ăn sáng phong phú chuyên nghiệp hơn nhiều… Đồng ý lựa chọn trung tâm thì chấp nhận, nhưng những điều nhỏ khách sạn chỉn chu hơn cũng sẽ mang lại trải nghiệm hoàn hảo hơn cho khách hàng còn mong muốn quay lại cũng như gthieu cho người thân, bạn bè… Một điểm nữa về lễ tân, có 3 bạn thì mình thấy bạn gái thì rất tưoi cừoi vui vẻ và thân thiện với khách; 1 bạn gái trẻ hơn thì giao tiếp với khách mà mặt cứ nhăn lại, cách nói chuyen trả lời khách cũng không nhiệt tình.. còn 1 bạn nam trực đêm thì chắc để cho đủ ngừoi chứ cũng không niềm nở nói chuyen nhiệt tình cùng khách đâu:)). mình đi trái mùa thì nhận thấy nhân viên khách sạn cứ gặp không là không nchuyen và chào ko; giờ quay lại không hiểu do đông không mệt hay tnao nhưng hoàn toàn lại không thấy điều đó ở các bộ phận trong khách sạn nữa, đi qua khách như không quen biết..có thêm người đi cùng thì nchuyen sôi nổi:))) Hy vọng quản lí khách sạn sẽ đọc được ý kiến của khách hàng để mang lại cho mình 1 thương hiệu hệ thống có tâm và có tầm hơn nữa❤️
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Accommodation's Reply
29 Aug 2023
Well, first of all, Marron Hotel is very grateful for your reviews so that the hotel can adjust and improve the service. The hotel also apologizes to you and your team for the bad experience. The hotel hopes that you can leave your contact information so that the hotel can contact and apologize directly. Marron Hotel would like to thank you.
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nguyen t. l. l.
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9.7
/10
Reviewed 155 week(s) ago
Nhân viên nhiệt tình, khách sạn sạch sẽ, view đẹp
3 people find it helpful
Trieu N. D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 156 week(s) ago
Clean rooms, enthusiastic staff. But I was bothered quite a lot by guests there so I was a bit disappointed. I don't know how because of the room instructions, but after 3 times the children rang the room bell and 1 time the adults pressed the bell and rushed into the room, making me quite uncomfortable. I hope the hotel can make an extra switch in the room for ringing the doorbell to avoid affecting others like me.
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1 people find it helpful
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