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The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Hotels
8.8
/10
Very Good
81 reviews
What Guests Say About Their Stay
Tran T. B. V.
8.5
/ 10
Very convenient location, nice view room, very enthusiastic and friendly receptionist, night shift receptionist is also professional and enthusiastic. Everything is great when choosing this place.
See original
Masahiro D.
9.4
/ 10
The rooms are clean and spacious. The staff are friendly. There are many restaurants and cafes nearby. It's the best.
nguyen t. n.
10.0
/ 10
Very close to the airport, convenient, surrounded by many delicious restaurants. Friendly and enthusiastic staff, clean hotel. Will come back next time. Thanks
See original
Adam S.
9.7
/ 10
It seems like this is a fairly new hotel near the airport, as I frequently travel to Ho Chi Minh city for business and often stay in hotels in Tan Binh district. I plan to try it out for one night first, and if everything is satisfactory, I will book it for a longer stay. Everything is good, from the service to the price. I'll recommend it to my colleagues for future business trip.
Declan O.
10.0
/ 10
The hotel manager was incredibly attentive, and I was deeply moved by his hospitality and readiness to make sure I was comfortable. He ensured that I felt truly at ease and had everything I needed. I also recommend trying the massage service offered by visually impaired therapists, located 500 meters from the hotel. It was very relaxing and memorable.
In the Area
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60/24 Yen The, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam, 700000
Main Facilities
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Early check-in
Late Check-out
Airport transfer
Luggage storage
Elevator
Family room
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Available Room Types in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
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What's around The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
60/24 Yen The, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam, 700000
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Discover More About The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Location
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is located in area / city Ward 2.
About The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport provides complete services and facilities that you and your colleagues need.
This accommodation is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport.
If you plan to have a long-term stay, staying at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all accommodation allow guests with pets, but The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
Are you a shopaholic? Staying at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is suitable for you who value privacy during your stay.
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is a accommodation with great comfort and excellent service according to most accommodation's guests.
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Functional Hall
Lobby
Bedroom
Others
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Welcoming drinks
- Concierge
- Money changer
- Early Check-in
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Luggage storage
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Family room
- Fireplace in lobby
- Non-smoking room
- Smoking area
- Smoke-free
Public Facilities
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Room service
- WiFi in public area
Transportation
- Airport transfer
- Car rental
- Secure parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- PRINTER
Accommodation Policy & General Information in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport | 50 |
Number of floors in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport | 4 |
Another facilities in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport | Bathrobe, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked questions about The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
What is normal check-in & check-out time at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport?
The standard check-in time at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport?
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport has a 2.0-star rating.
How many floors does The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport have?
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport has 4.
How many rooms are available at The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport?
The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport has 50.
Does The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport have parking?
Yes, The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Overall Ratings & Reviews The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Traveloka (78)
Other sources (3)
8.8
Very Good
From 78 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.6
Location
8.9
Service and Facilites
8.7
People often mention about The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
All
Surroundings (5)
Distance to City Center (4)
Family Friendly (4)
Staff Friendliness (4)
Bedroom (4)
Accessibility (3)
Room Space (3)
Bathroom (3)
Hotel Area (3)
Wifi (2)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Number of reviews per page
20
40
Customer reviews
ĐM
Đặng M. T.
6.5
/10
Reviewed 5 week(s) ago
The staff in the room are not very enthusiastic.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
First of all, the hotel would like to sincerely thank you for taking the time to share your experience. We are sorry to hear that our service has not met your expectations.
The hotel sincerely apologizes for the inconvenience you have encountered. Your feedback is a valuable basis for us to review and improve the quality of our service in the future. We are committed to seriously learning from experience and making necessary adjustments to bring a better experience to all customers.
See original
A***s
10.0
/10
Reviewed 5 week(s) ago
Recommended with low price, but really good facilities
See original
Find this review helpful?
Ha Quang D.
Business
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, convenient location for traveling, many convenient stores around, clean rooms and very attentive cleaning
See original
2 people find it helpful
MV
Ma Van T.
8.2
/10
Reviewed 8 week(s) ago
Good service, enthusiastic! Quite comfortable!
See original
2 people find it helpful
H***o
6.5
/10
Reviewed 13 week(s) ago
The room is not clean, there are many mosquitoes.
See original
2 people find it helpful
G***t
Business
8.5
/10
Reviewed 15 week(s) ago
The staff are very friendly and enthusiastic.
See original
2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest,
Thank you for taking the time to share your review!
We are pleased to know that our staff has left a good impression with their friendliness and enthusiasm. Your satisfaction is the motivation for us to continuously improve the quality of our services.
We look forward to welcoming you back soon for your next stay!
Best regards,
The Passion Airport Hotel Apartment
See original
T***N
8.2
/10
Reviewed 19 week(s) ago
Okay. Nice location, convenient for family needs. However, if you go to many places, you should stay in the center.
See original
3 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest,
Thank you very much for choosing to stay at the hotel and taking the time to share your review.
We are pleased to know that the hotel's location has met your family's needs. At the same time, we also acknowledge your comments about the convenience of traveling to central tourist attractions, and will consider additional solutions to support information or suggest means of transportation to help customers have a better experience.
We hope to have the opportunity to continue to welcome you and your family on upcoming trips.
Best regards,
The Passion Airport Hotel Apartment
See original
T***i
10.0
/10
Reviewed 19 week(s) ago
The staff is very humble and proactive, especially Hang 🙂
6 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for your kind words and for recognizing the efforts of our team.
We’re delighted to hear that you appreciated the humility and proactiveness of our staff, especially Hang. Your feedback is truly encouraging and will be shared with Hang and the entire team as a source of motivation.
We look forward to welcoming you back for another pleasant stay in the future.
Warm regards,
The Passion Airport Hotel Apartment
H***o
Staycation
8.5
/10
Reviewed 20 week(s) ago
The receptionist Lam is cute, but the room is not very convenient to write about.
See original
5 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Guest,
Thank you very much for choosing to stay at the hotel and taking the time to share your review.
We are very pleased to know that the enthusiasm and friendliness of the receptionist Lam has left a good impression on you. At the same time, we would like to acknowledge your comments on the comfort of the room. We will consider and gradually improve to improve the quality of service, better meet the needs of customers in the future.
We look forward to continuing to welcome and serve you in your next stay.
Best regards,
The Passion Airport Hotel Apartment
See original
NM
Nguyen M. N.
10.0
/10
Reviewed 21 week(s) ago
The staff named Hang is very cute, enthusiastic and thoughtful.
See original
3 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Guest,
We sincerely thank you for trusting and choosing our hotel for your recent stay.
Your compliments to Hang are a valuable source of encouragement for our entire team to continue to strive to bring the best experiences to our customers. We are very pleased that Hang's enthusiasm, thoughtfulness and professionalism have contributed to helping you have a satisfactory vacation.
We look forward to welcoming and serving you again in your next stay.
Best regards,
The Passion Airport Hotel Apartment
See original
M***h
Staycation
8.6
/10
Reviewed 24 week(s) ago
Convenient to the airport but the room has a lot of mosquitoes
See original
5 people find it helpful
Accommodation's Reply
25 May 2025
Dear Guest,
Thank you for choosing to stay at our property and taking the time to share your comments. We are glad that our location near the airport has brought you convenience. We sincerely apologize for the mosquito situation in the room that affected your experience. We will check and fix this issue immediately to improve the quality of service. We look forward to welcoming you again with a better experience.
Best regards,
The Passion Airport Hotel Apartment
See original
P***M
Business
9.4
/10
Reviewed 25 week(s) ago
Friendly hotel, convenient location very close to the airport, quality is very commensurate with the price.
See original
4 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest,
The Passion Airport Hotel Apartment would like to sincerely thank you for your trust in choosing and giving compliments to the hotel!
We are delighted to know that you are satisfied with the convenient location near the airport, the quality of service as well as the friendliness of the staff. Such positive reviews are a great motivation for us to continue to improve the customer experience.
We look forward to welcoming you back soon!
Wishing you good health and happiness.
Best regards,
The Passion Airport Hotel Apartment
See original
H***u
Leisure
7.9
/10
Reviewed 25 week(s) ago
Room was average, room was not cleaned, shelf under tv still had milk to make a nest
See original
3 people find it helpful
Accommodation's Reply
19 May 2025
Dear Guest,
The Passion Airport Hotel Apartment sincerely thanks you for choosing and taking the time to share your experience at the hotel. We are sorry to hear that your stay was not as perfect as expected.
Regarding the comments related to the room hygiene issue, especially the area under the TV shelf with milk residue causing ants to swarm, we sincerely apologize for this inconvenience. This is a serious shortcoming in the room cleaning process, and we have seriously reminded the relevant department to fix and improve the hygiene quality immediately.
We hope that you sympathize and give us the opportunity to serve you more attentively in the next stay.
Sincerely,
The Passion Airport Hotel Apartment
See original
Guest
Transit
9.4
/10
Reviewed 26 week(s) ago
Good location to rest when connecting flight, good place to stay.
See original
3 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for sharing your experience! We are glad to hear that you found a suitable and convenient place to stay. Wishing you safe and enjoyable travels!
See original
HH
Hasiholan H.
Leisure
9.1
/10
Reviewed 28 week(s) ago
Clean and fragrant room, quite big, wifi is not that fast, near Saigon Airport. If you come here, the benchmark is Vietjet Plaza, lots of food, from the airport less than 1 km. Drinking water is available 24 hours.
See original
2 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Ms. Hasiholan,
Thank you for your feedback. We're glad to hear that you found the room clean, fragrant, and spacious. We apologize for the Wi-Fi speed and appreciate your understanding. Our convenient location near Saigon Airport and Vietjet Plaza, with its variety of food options, is indeed a highlight. We're also pleased to offer 24-hour access to drinking water for your convenience.
We look forward to welcoming you again soon.
Best regards,
The Passion Airport Hotel Apartment
D***g
Staycation
7.4
/10
Reviewed 30 week(s) ago
Everything is fine, just the soundproofing from the outside is too bad. Whatever is done outside can be heard in the room, too noisy.
See original
3 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Guest,
Thank you for your feedback. We apologize for the inconvenience caused by poor soundproofing. We will review and find ways to improve this issue to bring you a better experience.
We hope to have the opportunity to welcome you next time with better service.
Best regards,
The Passion Airport Hotel Apartment
See original
LL
L Loan
9.1
/10
Reviewed 31 week(s) ago
Friendly staff, all services are good, the minus point is that the room is not soundproof.
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Guest,
Thank you for sharing your comments. We are glad to know that you are satisfied with the friendliness of our staff and our services. We apologize for the inconvenience caused by poor soundproofing and will work to improve this issue.
We look forward to welcoming you again with a better experience.
Best regards,
The Passion Airport Hotel Apartment
See original
Q
Quynh
5.0
/10
Reviewed 31 week(s) ago
The room was terrible. At 2am, the room next door was talking and laughing, so I couldn't sleep. There was hair on the pillows and blankets. There are many motels in that area, so I won't come back to this one next time. The receptionist when I checked in wasn't very friendly either.
See original
3 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Ms. Quynh,
We apologize for the inconvenience you experienced during your stay at our hotel. We are sorry to hear that the room was not well soundproofed and there was noise from the next room. In addition, the hair on the bed and the unfriendly receptionist were also issues that we need to address.
We will work with the team to improve the quality of service and ensure that these issues will not occur in the future.
Thank you for your feedback and we look forward to serving you better next time.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
See original
TT
Tran T. S.
9.4
/10
Reviewed 35 week(s) ago
Clean hotel, airy, friendly receptionist
See original
2 people find it helpful
Accommodation's Reply
09 Mar 2025
Dear Customer,
Thank you for sharing your positive review of our hotel. We are glad to know that you enjoyed our clean, airy space and the friendliness of our receptionists.
We look forward to welcoming you again in the future.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
See original
V***n
Transit
8.8
/10
Reviewed 36 week(s) ago
The owner is moderately enthusiastic, the location is near the airport, the facilities are good except the refrigerator is not cold enough. I used the Delux double room and the view is very airy. Worth using!
See original
4 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer,
Thank you for sharing your positive review of our hotel. We are glad to know that you enjoyed our proximity to the airport, the facilities and the great views from our Deluxe Double Room.
We apologize for the inconvenience regarding the refrigerator and will check to ensure everything works better in the future.
We look forward to welcoming you again and providing you with a better experience.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Traveloka (78)
Other sources (3)
8.8
Very Good
From 78 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.6
Location
8.9
Service and Facilites
8.7
People often mention about The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
All
Surroundings (5)
Distance to City Center (4)
Family Friendly (4)
Staff Friendliness (4)
Bedroom (4)
Accessibility (3)
Room Space (3)
Bathroom (3)
Hotel Area (3)
Wifi (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews The Passion Airport Hotel Apartment - 5 Minutes to Tan Son Nhat Airport
Number of reviews per page
20
40
Customer reviews
ĐM
Đặng M. T.
6.5
/10
Reviewed 5 week(s) ago
The staff in the room are not very enthusiastic.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
First of all, the hotel would like to sincerely thank you for taking the time to share your experience. We are sorry to hear that our service has not met your expectations.
The hotel sincerely apologizes for the inconvenience you have encountered. Your feedback is a valuable basis for us to review and improve the quality of our service in the future. We are committed to seriously learning from experience and making necessary adjustments to bring a better experience to all customers.
See original
A***s
10.0
/10
Reviewed 5 week(s) ago
Recommended with low price, but really good facilities
See original
Find this review helpful?
Ha Quang D.
Business
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, convenient location for traveling, many convenient stores around, clean rooms and very attentive cleaning
See original
2 people find it helpful
MV
Ma Van T.
8.2
/10
Reviewed 8 week(s) ago
Good service, enthusiastic! Quite comfortable!
See original
2 people find it helpful
H***o
6.5
/10
Reviewed 13 week(s) ago
The room is not clean, there are many mosquitoes.
See original
2 people find it helpful
G***t
Business
8.5
/10
Reviewed 15 week(s) ago
The staff are very friendly and enthusiastic.
See original
2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest,
Thank you for taking the time to share your review!
We are pleased to know that our staff has left a good impression with their friendliness and enthusiasm. Your satisfaction is the motivation for us to continuously improve the quality of our services.
We look forward to welcoming you back soon for your next stay!
Best regards,
The Passion Airport Hotel Apartment
See original
T***N
8.2
/10
Reviewed 19 week(s) ago
Okay. Nice location, convenient for family needs. However, if you go to many places, you should stay in the center.
See original
3 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest,
Thank you very much for choosing to stay at the hotel and taking the time to share your review.
We are pleased to know that the hotel's location has met your family's needs. At the same time, we also acknowledge your comments about the convenience of traveling to central tourist attractions, and will consider additional solutions to support information or suggest means of transportation to help customers have a better experience.
We hope to have the opportunity to continue to welcome you and your family on upcoming trips.
Best regards,
The Passion Airport Hotel Apartment
See original
T***i
10.0
/10
Reviewed 19 week(s) ago
The staff is very humble and proactive, especially Hang 🙂
6 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for your kind words and for recognizing the efforts of our team.
We’re delighted to hear that you appreciated the humility and proactiveness of our staff, especially Hang. Your feedback is truly encouraging and will be shared with Hang and the entire team as a source of motivation.
We look forward to welcoming you back for another pleasant stay in the future.
Warm regards,
The Passion Airport Hotel Apartment
H***o
Staycation
8.5
/10
Reviewed 20 week(s) ago
The receptionist Lam is cute, but the room is not very convenient to write about.
See original
5 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Guest,
Thank you very much for choosing to stay at the hotel and taking the time to share your review.
We are very pleased to know that the enthusiasm and friendliness of the receptionist Lam has left a good impression on you. At the same time, we would like to acknowledge your comments on the comfort of the room. We will consider and gradually improve to improve the quality of service, better meet the needs of customers in the future.
We look forward to continuing to welcome and serve you in your next stay.
Best regards,
The Passion Airport Hotel Apartment
See original
NM
Nguyen M. N.
10.0
/10
Reviewed 21 week(s) ago
The staff named Hang is very cute, enthusiastic and thoughtful.
See original
3 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Guest,
We sincerely thank you for trusting and choosing our hotel for your recent stay.
Your compliments to Hang are a valuable source of encouragement for our entire team to continue to strive to bring the best experiences to our customers. We are very pleased that Hang's enthusiasm, thoughtfulness and professionalism have contributed to helping you have a satisfactory vacation.
We look forward to welcoming and serving you again in your next stay.
Best regards,
The Passion Airport Hotel Apartment
See original
M***h
Staycation
8.6
/10
Reviewed 24 week(s) ago
Convenient to the airport but the room has a lot of mosquitoes
See original
5 people find it helpful
Accommodation's Reply
25 May 2025
Dear Guest,
Thank you for choosing to stay at our property and taking the time to share your comments. We are glad that our location near the airport has brought you convenience. We sincerely apologize for the mosquito situation in the room that affected your experience. We will check and fix this issue immediately to improve the quality of service. We look forward to welcoming you again with a better experience.
Best regards,
The Passion Airport Hotel Apartment
See original
P***M
Business
9.4
/10
Reviewed 25 week(s) ago
Friendly hotel, convenient location very close to the airport, quality is very commensurate with the price.
See original
4 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest,
The Passion Airport Hotel Apartment would like to sincerely thank you for your trust in choosing and giving compliments to the hotel!
We are delighted to know that you are satisfied with the convenient location near the airport, the quality of service as well as the friendliness of the staff. Such positive reviews are a great motivation for us to continue to improve the customer experience.
We look forward to welcoming you back soon!
Wishing you good health and happiness.
Best regards,
The Passion Airport Hotel Apartment
See original
H***u
Leisure
7.9
/10
Reviewed 25 week(s) ago
Room was average, room was not cleaned, shelf under tv still had milk to make a nest
See original
3 people find it helpful
Accommodation's Reply
19 May 2025
Dear Guest,
The Passion Airport Hotel Apartment sincerely thanks you for choosing and taking the time to share your experience at the hotel. We are sorry to hear that your stay was not as perfect as expected.
Regarding the comments related to the room hygiene issue, especially the area under the TV shelf with milk residue causing ants to swarm, we sincerely apologize for this inconvenience. This is a serious shortcoming in the room cleaning process, and we have seriously reminded the relevant department to fix and improve the hygiene quality immediately.
We hope that you sympathize and give us the opportunity to serve you more attentively in the next stay.
Sincerely,
The Passion Airport Hotel Apartment
See original
Guest
Transit
9.4
/10
Reviewed 26 week(s) ago
Good location to rest when connecting flight, good place to stay.
See original
3 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for sharing your experience! We are glad to hear that you found a suitable and convenient place to stay. Wishing you safe and enjoyable travels!
See original
HH
Hasiholan H.
Leisure
9.1
/10
Reviewed 28 week(s) ago
Clean and fragrant room, quite big, wifi is not that fast, near Saigon Airport. If you come here, the benchmark is Vietjet Plaza, lots of food, from the airport less than 1 km. Drinking water is available 24 hours.
See original
2 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Ms. Hasiholan,
Thank you for your feedback. We're glad to hear that you found the room clean, fragrant, and spacious. We apologize for the Wi-Fi speed and appreciate your understanding. Our convenient location near Saigon Airport and Vietjet Plaza, with its variety of food options, is indeed a highlight. We're also pleased to offer 24-hour access to drinking water for your convenience.
We look forward to welcoming you again soon.
Best regards,
The Passion Airport Hotel Apartment
D***g
Staycation
7.4
/10
Reviewed 30 week(s) ago
Everything is fine, just the soundproofing from the outside is too bad. Whatever is done outside can be heard in the room, too noisy.
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3 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Guest,
Thank you for your feedback. We apologize for the inconvenience caused by poor soundproofing. We will review and find ways to improve this issue to bring you a better experience.
We hope to have the opportunity to welcome you next time with better service.
Best regards,
The Passion Airport Hotel Apartment
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LL
L Loan
9.1
/10
Reviewed 31 week(s) ago
Friendly staff, all services are good, the minus point is that the room is not soundproof.
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Accommodation's Reply
11 Apr 2025
Dear Guest,
Thank you for sharing your comments. We are glad to know that you are satisfied with the friendliness of our staff and our services. We apologize for the inconvenience caused by poor soundproofing and will work to improve this issue.
We look forward to welcoming you again with a better experience.
Best regards,
The Passion Airport Hotel Apartment
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Q
Quynh
5.0
/10
Reviewed 31 week(s) ago
The room was terrible. At 2am, the room next door was talking and laughing, so I couldn't sleep. There was hair on the pillows and blankets. There are many motels in that area, so I won't come back to this one next time. The receptionist when I checked in wasn't very friendly either.
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3 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Ms. Quynh,
We apologize for the inconvenience you experienced during your stay at our hotel. We are sorry to hear that the room was not well soundproofed and there was noise from the next room. In addition, the hair on the bed and the unfriendly receptionist were also issues that we need to address.
We will work with the team to improve the quality of service and ensure that these issues will not occur in the future.
Thank you for your feedback and we look forward to serving you better next time.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
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TT
Tran T. S.
9.4
/10
Reviewed 35 week(s) ago
Clean hotel, airy, friendly receptionist
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2 people find it helpful
Accommodation's Reply
09 Mar 2025
Dear Customer,
Thank you for sharing your positive review of our hotel. We are glad to know that you enjoyed our clean, airy space and the friendliness of our receptionists.
We look forward to welcoming you again in the future.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
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V***n
Transit
8.8
/10
Reviewed 36 week(s) ago
The owner is moderately enthusiastic, the location is near the airport, the facilities are good except the refrigerator is not cold enough. I used the Delux double room and the view is very airy. Worth using!
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4 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer,
Thank you for sharing your positive review of our hotel. We are glad to know that you enjoyed our proximity to the airport, the facilities and the great views from our Deluxe Double Room.
We apologize for the inconvenience regarding the refrigerator and will check to ensure everything works better in the future.
We look forward to welcoming you again and providing you with a better experience.
Best regards,
Operations Team
The Passion Airport Hotel Apartment
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