Enjoy the ease and ultimate convenience of pre-organised airport transfers at a discounted price when you book on the Traveloka app!
Discounted airport transfer destinations: Jakarta, Surabaya, Bali, Yogyakarta, Lombok, Labuan Bajo, Kuala Lumpur, Penang, Johor Bahru, Singapore, Bangkok, Phuket, Chiang Mai, Hanoi
Terms and conditions may differ by vendor. Please review the specific T&Cs for each item before completing your purchase.
General Airport Transfer Terms and Conditions
- Passengers are required to provide accurate and complete flight information when booking.
- Once payment has been confirmed, a voucher will be issued and must be shown to the driver or supplier representative.
- Passengers should be ready at the pickup location ahead of the scheduled time.
- If you cannot find your driver, please contact the supplier immediately using the provided contact details.
- If your flight is delayed, inform the supplier as soon as possible to update your arrival time. Some suppliers offer a limited free waiting period (e.g., 60 minutes), after which extra fees or cancellation may occur.
- For conventional vehicles, pricing includes fuel and airport parking fees but does not cover toll charges, which passengers must pay themselves.
- Passengers must adhere to vehicle and baggage rules explained at the time of booking. Standard baggage size is 24 inches (43 x 23 x 63 cm). Strollers, wheelchairs, and folding bicycles count as two items. Oversized or hazardous items are prohibited.
- All luggage must be safely positioned so it does not block the driver’s rear view.
- The driver reserves the right to refuse service if these conditions are not followed.