The staff at the location were very friendly, upon arrival we were immediately greeted by friendly officers who directed us on how to purchase tickets both online and offline.

The capacity at the TK location cannot accommodate many people like on January 1st, the visitors are overflowing, so TK should not sell tickets anymore after the capacity is inadequate. The water quality is not good, it is already polluted, the rest area is inadequate. The toilet changing room has a long queue. So people are reluctant to enter the pool... it's just a waste of money, already go to Batavia

1. For bubble baths, you might want to choose a soap that doesn't sting your eyes. It's not just my child whose eyes sting terribly from the soapy pool water; my husband's eyes sting as well. 2. For the women's bathroom/washing area, if possible, check the shower or water faucet every day to see if it's broken. The one in the back was the one I found that wasn't working properly, the water was spraying everywhere, and my hanging change of clothes ended up getting wet. 3. This afternoon, I saw the cleaning staff coming in to take out the trash from the bin. Please take out the trash on the floor and hair that's clogging the drain and unclog it if there's a blockage. 4. For the security guards patrolling the gazebos, it's best to coordinate with the cashier or security team beforehand to see which gazebos are currently rented and which ones are not. Don't suddenly come up to visitors and say, "Excuse me, has this been paid for yet? Can I see the receipt?" Yes, I understand, they're on patrol, but coordination is important. The number plate should be empty, so when patrolling, they see it's filled, and then they interrogate. Don't make visitors grumble. I can't force the chain open to get in, so I'd rather sit on the floor and rent a mat. You've already raised the price for high season, but the quality should also be improved. Don't make it the same as on weekends or weekdays. Drain the Walking Pool every day, the water is so murky, with so many people there. That's my review. Thank you.

The rides are clean and plentiful, cheap and cheerful, the kids are happy.

Everything is ok, except the water turns off when you want to rinse.

The pool is dirty, covered in itchy moss, and the water smells fishy. All pools are awful, with no improvement in quality, and the water in the rinse area often shuts off suddenly. Not recommended.

A safe place at Batavia Splash.

There are lots of water rides and the area is spacious, and the price is worth it.

Very good and the staff are friendly.

Sorry for the cleanliness of the pool water, it is very dirty, the floor is mossy, please improve the cleanliness, also the changing area smells of urine

The app's promotions are super easy. Just scan the barcode and you're done! There are discounts too. The best app.

top clean cheap really cool

Favorite place for family swimming... basically, when on holiday, we definitely come here... you won't get bored

It was fun swimming at Batavia Splash, keep up the good work for Batavia Splash

The ticket exchange process is fast and the facilities are according to the price.

The ticket exchange process is easy, the staff is friendly.

Awesome, we will come back here again.

all good, just clean the bathroom and changing room more often.

The pool water is cloudy and dirty except for the adult pool and the path to the seating is very slippery, the staff are friendly, the canteen is very hot the fan only works in one spot not the whole area

The condition of the rides was crowded and there was a lot of leaf litter that got into the water rides which made it a little dirty.