Firstly, it wasnt clear advice on which station to board based on our booking till we go all the way to the QR code page at the Saga Torroko station which is the wrong station based on our ticket so we had to purchase new ticket as we have no time to go to Kameoka station to board the train per printed on the voucher at QR code page. The ride is good but no proper queue at station. Luckily we can still book a ride with assigned seats. Traveloka should advised cleared on the confirmation email or alloe us to choose station to board etc