Very disappointed! 1. Scheduled at 1 pm, I arrived at the location at 12:45 am told to wait ok wait, and it was handled at 14:40 meaning I waited almost 2 hours.
2. When asked what model, I said natural but it looks embroidered and I have given an example so that the staff can have an idea of what I want. Then process the frame. The frame process was edited many times and the embroidery process was less than 6 o'clock before sunset, meaning that it took almost 3 hours for the embroidery process to be complete. I'm starting to have doubts, actually the staff can do it or not, I asked how long the embroidery has been, it's been more than a year (so I think that Ms. is ok, and in the end I decided to continue the process even though I was a bit hesitant and because it's too late) .
And at the end, it makes me want to cry, I want to be angry but it's already finished. And the determination will not want to come back again. To fix it, you have to laser again and it takes time.