Purchasing a voucher through the application was easy, and the redemption process was equally hassle-free. The location is nestled inside Sogo on the 5th floor, conveniently located near the lift. The ambiance exudes peace and tranquility, creating a pleasant atmosphere. The therapists are highly experienced, evident in the exceptional care they provide. The facilities are top-notch, and to top it off, they offer complimentary drinks post-treatment. I opted for the hot ginger drink, which added to the overall relaxation experience. All in all, it was an incredible experience.