I have had reflexology here many times, just yesterday I got a therapist that I had asked for strong but it was like just being stroked, from so many times, this is the only time I am very disappointed, my friend and I even asked for a change to handle the new friend, it felt better, I don't want to mention the name but Kokuo will know and note it to the therapist, my 2 hours of unpleasantness I experienced for the first time at Kokuo Senayan City with a therapist who seemed to be learning, because I asked if he was new to work, he answered that it had been a long time, please follow up and retrain the therapists who lack experience, I hope this can be noted, thank you sincerely.