Overall Ratings & Reviews Siloam Hospitals Lippo Village Karawaci

the place is not friendly to honest motorcyclists, but yeah, it's reliable

The staff is confusing when they want to do PCR

The security staff was very helpful with filling in the form to redeem my voucher. However, I was disappointed that a very personal question like religious affiliation was still impulsory to fill-in the form. This kind of question can be discriminatory and is not found in the west. (What is one's religious belief had anything to do with their health service?) Also, the voucher I bought stated that I could ask for an english version, but the staff seemed doubtful about it. Luckily, I could get the bilingual version of my covid test on the soft copy version.

The test results appeared in caring protect, but did not get the results in the promised pdf format sent via email.

good and friendly service from the guard staff.

Very good service, friendly and also fast...

overall services... awesome and to keep it up

The way to redeem it is fast, the service is also friendly, the results have not arrived in 24 hours and have been very patient when I want to do my child's homework for the first time and he is 2 years old

The health protocol is running well, the registration and check-up process is fast.

The instructions from Traveloka were not clear, but when there the staff from Siloam were very helpful and the redeem process was easy. Because the time of my visit was quiet, so the sampling process was also fast. Test results also go to Care for Protect

The process is fast, not complicated, the redeem is easy

I was hampered because the Siloam system hasn't entered yet if you have an appointment at Traveloka, but after that, you can still redeem it

Very good

good and friendly service...fast too

The staff who answered about the PCR test results via WA, did not respond well

Retrieval of the results waited a very long time, waiting to be printed first to another building, then at the airport check-in it turned out that Siloam Karawaci was not registered as a partner, wait 1.5 hours for the verification process. Very unprofessional for a well-known hospital.

Best... fast, buy a traveloka voucher, don't bother paying at the location.

you have to re-register, you have to email a traveloka voucher, it's complicated to redeem.

everything was just as great as pictures and descriptions. health protocols were properly implemented so I feel safe.

Thank you so much for helping