Overall Ratings & Reviews Sentra Medika Hospital Minahasa Utara

easy to redeem voucher. the staff is very helpful and quite fast

When I came, the staffs didn't respond well to us. They didn't bother just to ask where I come from. I don't live in Manado, I just have a transit there for my next-day flight. Traveloka provides me with the easiness of booking this service, that's why I booked it and paid for it. They should ask me first about those detail instead of saying that we should book directly instead of booking from Traveloka, and they didn't want to do the service. Where's the common sense? If this company doesn't want to have a partnership with Traveloka, then please take it down. Moreover, I waited for 1.5 hours just to do the test (cause I insisted I have paid for this service). They made me wait because they were having a handover for the next shift. What a terrible and spectacular experience I got!

fast service, economical cost. Integrated antigen swab results with protect care application.

The service is good and the staff is also quick to serve but only one time when I got to the security hospital said that the swab kit ran out and I asked CS again for the swab test kit, there will only be a long wait and I don't know when the nurse will test it because I swab on Sunday but info on Traveloka can swab Sunday because the flight is Monday, with all the conversation they finally allowed us to swab

the service and assistance of the staff / health workers are very good

Difficult / no public transportation to / from the location. Security is asked just busy playing cellphone

Health protocol were perfectly implemented