Overall Ratings & Reviews Mayapada Hospital Jakarta Selatan

The process is fast & the results are completed faster than promised.

All staff is very supportive and professional

Disappointingly, the results of the antigen test were not entered into the PeduliLindung application, so when you arrived at the airport you had to do manual validation.

It's good that it's fast, there's not a lot of small talk, but the results take a long time. Maybe because there are many antigens

very good handling. all staff are nice and friendly. thank you very much mayapada hospitallll.

The redeem process is a bit long. less friendly service. only quick results. thank you.

don't forget to register again on WhatsApp to have your service +62 815-7511-1999, because they need to check your medical record by filling online the form given on the WhatsApp. this lab test result is licensed, linked and admitted by Ministry of Health Indonesia.

the registration queue is very long to walk in hospital.

Disclaimer: Without reducing the respect of the parties and the medical staff on duty. Only for future improvements to be more professional. The PCR results came out on schedule, but the antigen test results for other family members were sent in more than 2 days, even though they need ASAP for tomorrow's vaccine. The results of the first antigen were sent via email, but without attachment. The next day, I tried to call the call center 3 times, every time I met the call center officer, starting from the beginning, I checked with the lab. There should be a complaint code number, so that other officers can quickly follow up

The PCR drive thru process was satisfactory from staff assistance and voucher redemption, the flow was okay

For the PCR test, the service is quite good with clear information, the waiting area and the test room are adequate, only the test results sent online are not equipped with a barcode, you must request a barcode via telephone.

all good. ok...staff friendly...

semi-digital, even we have filled the form digitally but still, have to do manually on site. and it makes double job not so efficient.

The redeem process is a bit of a wait because the frontdesk and cashier still don't understand how to redeem but after that all the process is fast and smooth.

It was quick and easy. This service is highly recommended

drive through service, 25min sorted and emailed results.

harga di traveloka dan on the spot beda, lebih murah on the spot, enaknya di traveloka bs cicil hehehe

Good service at mayapada pcr swab drive thru.

It never failed ... Mayapada service is always fast and communication is smooth

the process is fast and convenient. but a bit queued for the swab