Overall Ratings & Reviews Singapore - Batam by Sindo Ferry

Easy voucher exchange, helpful staff, cheaper prices compared to others especially for Indonesian citizens, no hidden prices.

The process of purchasing Sindo Ferry tickets is very easy and the service is excellent.

This ferry is highly recommended. If you're coming from Singapore, it's better to book via the app, as it's much cheaper than going directly to the counter. The app's rupiah exchange rate is much cheaper than buying directly at the ticket counter. We went to the counter and checked the ticket price, and the exchange rate was around 500,000 Rupiah. The app only costs 355,000 Rupiah. It's best to book via an app like this.

We were briefly delayed because my mother-in-law couldn't get through the passport scanner. Perhaps because everything was online, it was a bit confusing for a 70-year-old. During the second call, I finally reached the information desk and asked for a moment because my husband was waiting for my mother-in-law upstairs, and we were waited on. Just as the final call was over, the immigration process was complete. We hurried to the ship. The Sindo officer quickly helped us with our cabin luggage and said, "It's okay, ma'am, just take it slow." It also happened to be raining heavily at the time. So, being told that made me feel a little more at ease. They were concerned about the elderly and children who couldn't walk fast and the slippery road to the ship was slippery.

Cheap and very fast, no problems.

Great, fast process, you have to print your boarding pass first before checking in your baggage.

Kind staff, good ferry, and on time.

I really like it, because it's right on time! It's really cool.

My first time to Singapore, I crossed from Batam by ferry, and it was a great experience. The departure was on time, and if you get on or off at HarbourFront, you're directly connected to Vivo Mall, so you can go straight to Universal. Highly recommended.

The staff were extremely helpful and prompt, ready to assist in any way.

The ship is good, clean, fast, I thought that with the cheap price the quality of the ship is also below other brands, it turns out it is also comfortable, there is even a table in front of the seat so you can put your things, if I cross again I will use Sindoferry again in the future, God willing.

on time fast ticket exchange

The staff was friendly, the ticket exchange process was fast and helpful.

The ticket exchange process was fast and the ship was comfortable.

the ferry's staff very helpful during on-boarding, and free seating..

Just nice travelled with Sindo Ferry.

The location staff was very friendly and helpful with exchanging tickets.

The ferry was very nice & clean And it's very easy to redeem the voucher at the check in counter

Comfortable ferry, pretty fast from Singapore to Batam.

Going to Sindo Ferry and returning to Sindo Ferry again! It's the same as the one in Indo, the staff are friendly and punctual! Even though the weather is raining and the waves are a bit rough, it's still comfortable.