No display of my name for me to identify the pick-up. I had to go ask. They brought me to another queue area which was shorter, but I still needed to wait a while. Maybe you save half the time versus the normal queue. It is up to the individual to find it worth it or not.

good, steady, always healthy, Anjay

Very good service, thank you so much.

Only 20 mins in queue. Very good.

We were guided to the correct line and cleared immigration very quickly.

Very good and kind service, and very comfortable for my family.

Everything was perfect. It’s my second time that I use this service!

Good, fast service from the provider, and very friendly!

The service and redemption ticket are good. But the immigration line is still the worst. Super slow. I had to wait around 1 hour.

Simple and as described. Price was decent and would definitely recommend.

Clear and prompt response to queries. Everything worked just perfect.

Good, so much. Best, very helpful.

Skip the long immigration line with convenience.

Normally, waiting in line would take an hour, but thanks to this fast pass, I was able to enter the country smoothly in under 10 minutes. It was definitely worth the money.

We really like using this service. We use it every time we go to Vietnam because it's convenient, easy, and fast. As soon as you get off the plane, you'll see people holding signs along the way.

The service was fast and the signs were easy to spot. Before the trip, the service provider sent an email and also contacted me via WhatsApp, making communication easy. Just follow the signs and you'll find them. It took less than 10 minutes to pass through immigration.

Quite a long queue. Total wait 45 minutes upon arrival. I guess many people chose the fast track. However, for the normal queue, it was not moving compared to the fast track. HCMC needs to improve their immigration process.

Easy to find both on arrival and departure, and the service is fast.

I booked the service right when I boarded the flight, about an hour and a quarter before landing—an option that none of the other apps I checked offered, as they only allowed booking for the next day. On top of that, the price was 50% lower than what competitors offered. When I arrived at the airport in Saigon, a representative was waiting with the appropriate sign and escorted me to the fast-track lane within a minute. I have no complaints against the company about the fast-track line being long and crowded (across three rows of people who requested the service), but that is already the fault of the airport service providers. I recommend the app.

Easy to book online at a reasonable price than other providers offering fast track immigration services. Good comms prior to our arrival about the process. Was greeted by representative at the HCMC airport and assisted my family to promptly clear immigration within 20 mins, which helped us to avoid a lengthy queue and potentially 2hrs of wait after a 14 hrs flight.