Residence Inn By Marriott Mobile

Explore Residence Inn By Marriott Mobile
8.2
Very Good
From 167 reviews
Cleanliness

8.6

Room Comfort

9.0

Location

9.4

Service and Facilites

8.4

Traveller Reviews Residence Inn By Marriott Mobile

Number of reviews per page
20
40
Top reviews
Nicole
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The door was broken at the hotel.
Keesha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The elevator was down the entire stay. It needs to be updated.
Lenon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel was very nice and the workers was helpful given their circumstances the elevator was out of order so it was extra work for them BUT they did their best to commend us and we appreciate that all and all Yes I recommend this hotel and I will definitely stay there again also the indoor pool is a big bonus for me and my family
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Todd
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was okay, room had issues and looked a little let go and outdated. But staff was friendly
Temona
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room wasn’t ready at check in it was ready about 7
Lakenya
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrible
Sharon
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Worst hotel experience in decades (having traveled extensively). Absolutely nothing worked: dead elevator, breakfast room ran out of coffee and some foods an hour early, no coffee service replenishment in the room, carpet is buckled and dangerous, no ice anywhere in the hotel, firepit does not work, attracts noisy parties and smokers late into the night, heated pool is not heated, wafflemaker not available 75% of the time, staff sat playing on their phones while ignoring guests, no cleaning of tables during breakfast service. Other than Johnny, the engineer, the staff largely treated us as annoyances rather than as guests. This place is a recycled extended stay cheap hotel. With so many other, better options for hotels within easy walking distance, run!!! to the others.
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Temeka
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The doors would not lock on the first room they gave me. Then I was moved to a second room and the door lock had issues too.
Tessa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The room was clean, beautiful and spacious, however, the hot water was not working the entire stay. We made sure to tell front desk, However, the repairs were unable to be made before check out.
Virginia
icon-Business
Business
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Although the manager, James, was very nice, our overall stay was subpar. We were staying for 7 nights, on our 4th night we lost hot water. We weren't notified until our 6th night after we called the front desk. We were told at that point they had an issue with the boiler. Their internet was also very poor - making it difficult to get work done or even watch the TVs in the room. The elevator's inspection date had also expired which was disturbing.
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Veara
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Everything was fine
Rosie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

There wasn’t any hot water. We stayed 2 nights. We was told the problem had been reported. Waiting on maintenance to repair it.
Tiwanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly Staff and clean facility
Gary
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I selected this property based on brand reputation. This location is past its prime.
Tim
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The service was not up to par. Not what I expected from a Marriott property.
Lisa
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The suite was spacious and clean upon checkin. The checkin and checkout experience was great. The only complaints I have are that there was just one small garbage can in the whole suite. It was in the bathroom. We didn’t have one in the kitchen, which seemed strange. Additionally, the first coffee mug I pulled out of the cabinet to use was filthy. It had brown debris on the inside and looked as if it had not been washed. There was also a spoon that looked dirty that I took from the drawer to use.
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Dwight
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very pleasant
Jeffery A.
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Kitchen staff was very helpful. Room was clean and well stocked...
Jeffery A.
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

It's time for a new mattress on the king bed the mattress was flat and hard. The color on the television in the sitting room is about gone as the screen was blue.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Everyone was friendly hotel was clean very convenient and nice rooms.
Number of reviews per page
20
40