Overall Ratings & Reviews DoubleTree by Hilton Hotel Charlottesville

Tim the bartender and front desk staff were phenomenal !!!

I stayed here as an independent traveler and unfortunately didn’t feel as safe as I would have liked. My room’s deadbolt didn’t work, which was unsettling, especially when traveling alone. While the exterior of the hotel is charming and picturesque, the room itself was disappointing. It clearly needed updating—there was peeling paint, an outdated popcorn ceiling, and a general sense of wear that didn’t match the rest of the property. It has potential, but safety and upkeep need to be prioritized before I’d consider staying again.

Bed was great and room was spacious. Bathroom fixtures need to be replaced and rust mitigated.

The beds were nice and the bathroom vanity, but the outlets were loose, the main lighting in the room didn't work, tv didn't work, and the hallway smelled like weed and looked like it's been not updated in 25 years.

Breakfast Buffet was good, hot and reasonably priced. Staff was very accommodating. The tall black night manager is an excellent person. He was very helpful and informative. Made us feel like valued customers. The pool was good, and I was glad to see it got closed at intervals for necessary maintenance to ensure we had clean, bacteria free water to swim in. Next time we are in the area, we will definitely be staying there again!

Great stay, nice location

Our room had water damage on the wall and ceiling. You could see water dripping down the wall and could hear drips hitting the floor from the A/C unit. They were unable to move us due to the hotel being completely booked. Which is understandable, but the staff's nonchalant reaction to the our concerns was disappointing. They acted like we had no reason to be concerned and offered nothing to address the situation.

Thank you for my experience. You were very accommodating when I needed to take a meeting call, you let me use a private space. Very nice. The warm cookies were amazing too.

Very nice facility. Great location, our go to place when visiting Charlottsville!

I had a brief stay for a conference; however, I would consider this hotel for a longer stay.

Excellent from start to finish. Friendly, professional staff. Room was spotless. Appreciated the 24/7 coffee. Great cookies at check in!

I love the upgrades. I was here a few years ago and it wasnt like this. Beautiful facility. The receptionist was able to provide me with a king bed. When I booked, therewere no kings available, so it was nice that I was able to get on upon arrival. The staff was very accomdating.

All good

The room was nice, however the air conditioner was very loud and each time it came on it woke me. It only has one speed/high LOUD. There was some activity north of the building which had a loud PA which went until midnight.

The room was clean, and the staff accommodating.

The only issue we had was that the grass needed to be mowed. We stay there every time we visit Charlottesville. Love it there! .

Shower knob was broken so it took us about 20 minutes to get hot water to work. The bathroom light cover was broken and clearly should be replaced. The sink had a loose handle so water dripped all night long which was disturbing. The room itself was very humid so the carpet and bedding felt damp and smelled. There were TONS of spider webs by the hvac unit which showed no cleaning is ever done around it. Housekeeping also never came by the room. For $20 a person I expected a better breakfast option than what we had. Overall experience was subpar.

Immaculate and prefessional

I'll be staying here again soon! Perfect location.

I like the warm cookies. I didn't like the services. And the room services. The pool area was dirty. I didn't have toilette paper or coffe the second day of my stay.