Overall Ratings & Reviews Four Points by Sheraton Catania Hotel & Conference Center

Great staff! Great in-house restaurant, but nothing else around! Not even a path to the sea. No restaurants! Workout facility limited. Great breakfast!

We had to change room twice Once for duct noise 2nd time Smelly plumbing.

Really enjoyed the stay. Had a lovely big room facing the sea. The bed was big and very comfy. The staff were very polite and friendly. The breakfast was delicious, particularly the pancakes and pistachio cannoli. The freshly squeezed orange juice was the best I’ve ever tasted. Everything about the stay was just right and fitted. Perfect.

The property was too far from the actual town of Catania and there was no shuttle to the centre which was surprising considering that it is a 4 star hotel. The bath tub is very high and difficult to get out of if you are a short person like me. The whole hotel is very much stuck in a time-warp and looks like it was built in the 70's with nothing whatsoever having been changed or updated. There still are ash trays stuck to the walls outside the bedrooms!!! The artwork all over the hotel is offensive to members of the Catholic Faith. I would not recommend this hotel to anyone.

Very good rooms, large and good breakfast in morning!

Good location but Standards are definitely falling down at this once great hotel

Standard hotel. The property is old and some rooms have been refurbished. Surrounding area has limited tourist attractions.

It was amazing stay. Pleased with good service experience from thr start at check-in to check-out.

El ruido es insoportable. No se puede descansar. Me sorprendió que Expedía lo tenga como hotel recomendado

During my stay at the hotel, I found it quite difficult to get a good night's sleep due to noise disturbances. The front court of the hotel was particularly noisy at night, with sounds from outside filtering into the room. Additionally, the restaurant across the street contributed significantly to the disturbance, as the sounds of conversations and general activity carried well into the late hours. While the hotel's location was otherwise convenient, the noise levels at night detracted from the overall comfort of my stay.

Pool is nice but the chair broke when my husband sat down and his head hit the ground and bricks. Staff just picked up the chair and left him on the ground . The smell is awful. Clearly not updated since the 70’s and the smell of smoke and I think mold on top of the dilapidated ceiling tiles. The bed night stand has glass and it was sticky and dirty on arrival. The smell was so bad I had to limit my time indoors.

We enjoyed our stay four points. The staff were friendly and the hotel was clean. They had both pool and beach access which was a nice variety. Location is a bit far from the city centre(1 hour walk) but there are Ubers available to get you to and from.

A luxurious stay in Catania!

We travelled by car, hence, the location was perfect for us (not directly in the centre, but a few minutes drive away). 24/7 parking was available which is extremely convenient and not expensive. All staff were very professional, from the receptionists, those who cleaned our room, as well as the pool attendants. The hotel was lovely, modern, clean and equipped with everything (pool, beach area, gym, bar). To top it off, it is very reasonably priced. We look forward to visiting again in the future!

My partner and I recently stayed at Four Points, and we genuinely had a great time. The staff were incredibly friendly and helpful, always greeting us with warm smiles and making us feel truly welcome. The atmosphere was cozy and inviting, which made it easy for us to relax and enjoy our time there. However, there were a few things that didn't quite hit the mark for us. The parking arrangement was a bit frustrating, as they required us to leave our car keys inside the car with the doors and windows open at all times. This felt quite unsafe and inconvenient. We really hope the hotel considers a more secure and guest-friendly parking solution in the future. Additionally, we were a bit disappointed by the lack of vegetarian and vegan options on the menu. As someone who follows a plant-based diet, it was challenging to find suitable options. It would be fantastic if the hotel could expand their menu to include more vegetarian and vegan-friendly dishes. The pool closed surprisingly early, even though the sun was out until late. We were looking forward to a relaxing swim in the evening, but the early closure was a bit of a bummer. Extending the pool hours to match the longer daylight would be a great improvement. Despite these few hiccups, we had a lovely stay and would consider coming back. The genuine hospitality and pleasant ambiance really made a difference for us. With a few adjustments, this hotel could be even more amazing.

Great place to stay if traveling to catania, hotel has great view, pool was nice and staff was great!

The view overlooking the sea was enjoyable, but the constant influx of people attending various conferences was a drawback.Hi

We found this hotel to be a quiet oasis after visiting the bustling cities of Sicily. Comfortable, clean and excellent service.

Beautiful ocean views, though the balcony was tiny and barely able to seat one person comfortably. The hotel was clean, but the bathroom could use some updating. The staff was helpful and professional.

You could catch the. Bus to the city center right outside the hotel for 2 euros each round trip but it’s not close to anything else. But the staff was very friendly and the food in the bar area was good !