Overall Ratings & Reviews Courtyard by Marriott Columbus Downtown

*

The room was clean but some updating would have been needed, such as the bathtub drain cover (didn’t seal completely), shower head and drapes (with a tear).

I believe the property was as clean as it could be. The interior and rooms could use some attention/upgrades. Good location for business.

Loved the location and the view. Didn't love the prices for parking around the area or the $35 to vallet for the hotel.

.

The room was very outdated.

Had an amazing time during our stay in Columbus.

We wanted to stay somewhere close to Nationwide Arena, and this fit the bill. Staff was friendly. Didn't take long to get the valet, and the room was quiet.

Clean friendly, valley services excellent

Very very very noisy. I could hear absolutely EVERYTHING

Stayed here one night with 2 kids. The room was great! Great that there is a pool and exercise room. The front desk and restaurant on the bottom floor staff were excellent! Very kind and helpful. Unfortunately, the valet is so much money and it was snowing we got the car early and the windshield wiper was broke. And to top it off I grabbed the snow shovel and salt and did the Marriott's Sidewalk!!! I am a 40 something female with 2 kids and my kids almost slipped. I saw all these kids and moms, coming out of the hotel so I went to work! It was crazy!! We paid a ton and it was like I was at the house! Owell! At least there was an advanced auto parts - so we got a wiper and got home. We did not complain because I wam a firm believer in you don't know what someone else is going through. Maybe the staff was sick or had some reason they couldn't help with snow. Also my dad always said in snow leave the wipers up! Please do that next time! Thanks and have a great day!

Excellent service and location

Facilities were very clean and staff was very friendly and courteous!

This was a great place to stay! The cafe surprisingly had great breakfast choices. It’s in a great area where you can walk for 5-7 mins for food. Great location if you’ve got something at the convention center

This hotel is easily walkable to the Natiowide Arena Older but clean and quiet hotel

Loved the pool and hot tub. Gym was ok. Basic equipment. Valet parking only. Super overpriced.

N

I booked a room with two queens. Show up to check in and she says they have none available and only have doubles. I spoke to a customer service person through Hotels and all they could do was give us a coupon for breakfast (we won’t use) and a $25 credit. If I wanted double beds, I would have booked that. Disappointed in this hotel. We also had a room with a very leaky AC unit and there was water all over the floor and got on our bags and things. They did give us a new room to remedy the situation.

“-

The room was quite nice, the bed was clean and comfortable. The bathroom was very clean, well light and had everything i needed.