Sturbridge Host Hotel & Conference Center

Explore Sturbridge Host Hotel & Conference Center
6.4
Pleasant
From 981 reviews
Cleanliness

6.6

Room Comfort

6.4

Location

8.6

Service and Facilites

7.4

Traveller Reviews Sturbridge Host Hotel & Conference Center

Number of reviews per page
20
40
Top reviews
Joe
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful area
erin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Place advertises bar and restaurant. Did not see either on the property.
Debra
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hallway had old dirty microwaves and mini fridges parked outside of rooms. The room smelled like old stale funk. Mattresses n Box spring felt lumpy and box spring dingy holes. Lobby was neat and interesting. But perhaps some other wings had updated rooms. I got a hot rate of $100. But thought it would be a bit better than finding hairs on bedspread. We didn’t shower got up and left asap.
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tabitha
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was amazing and so helpful and friendly, that is where my satisfaction ended. The first room had a terrible smell, I was moved to a better one but was still dirty, run down with scratchy sheets and uncomfortable beds. Would not return
Anthony
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place should be condemned. Very outdated with a serious mold issue. Lots of broken stuff. Was very disappointed as I chose this place to stay for my son’s wedding. Would never recommend to my worst enemy and would never book here again if it were the last place standing.
Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Went to have piece and quiet to work. Great environment for that.
R.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful but property has seen better days, maybe on the 1980’s. A major renovation is long overdue.
Desiree
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I booked a room for 5 people only had two small beds, 1 person had to sleep on the floor. Only had two towels in the bathroom for us. The beds were extremely uncomfortable. Wifi was terrible, only one channel worked on the TV. Ceiling tiles falling down in the bedroom entry way. Pool was smaller than it looked in the pictures. Room didn’t have a refrigerator in it.
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Marisol
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I enjoyed my stay as always staff is nice a place is what you make of it
Brenda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This property has not been updated in a long time. This had to be amazing in its day. Geese are all over and poop in the water so we couldn’t swim in the lake. There’s a fee for the fire pit. No food or drinks due to lack of staff. No coffee or microwave in room, no hot tub. But… great staff, pool great, nice on first floor facing lake (chairs provided to sit outside, upgraded for free, price was very reasonable for we got, clean room, bed ok, excellent food locations nearby. We would stay again over night.
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scott
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel was very clean and the staff (Joe) was great. We were a little bummed that it was advertised as having a hot tub and a heated pool, but it had no hot tub and a chilly pool. The pool was nice, big, and clean though. You could smell fresh paint and there were a few signs mentioning the renovations, none of which were hindering. The property is gorgeous and huge, lake front and my room hand and outside balcony overlooking the lake. Overall very happy and would recommend.
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Julia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is odd to begin with, the pool is indoors surrounded by doors leading into private hotel rooms with no lighting. We had to walk through a maze of hallways and stairs to find our room which was fifty and run down. The sink had a massive crack it in, the wall paper was all peeling and cracking. The popcorn ceiling was covered in stains and falling apart. The bed was terrible. I think it was original to the hotel from a hundred years ago. Slept awful and was grossed out the entire time. The only reason we stayed was because we arrived around 7 and just needed a place to stay along the road.
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Leslie
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed here about 25 years ago and loved it. This time it is very dated and kind of run down. Holes on the lampshade, peeling paint in the halls. The staff was very friendly though, and the pool is still nice.
Janelle
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We chose this hotel after seeing the pictures on hotels.com and thought it would be a nice change from our usual choice of the Hilton. Mistake! The pool closes at 9 and doesn’t open until 10. There was hair on my sheets and the bathroom wasn’t cleaned well. The hallway where our room was has a strange smell that reminded us of a barn and animals. The curtain was broken so it didn’t close all the way which was very uncomfortable since the curtain covers a patio door leading to the pool area.
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Kerrie
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The inside the lobby area is nice. The carpet in the hallways and in the rooms have a little bit of a smell to them. I was reasonably comfortable and I don't have a whole lot to complain about except that I wish that I had asked for a room on the exterior of the hotel because I wasn't swimming and all but could hear people in the interior of the resort in the pool and people going by with their luggage carts on the brick floors. It would've been quieter if I'd ask for an external room with simply a view of the lake. They didn't have the restaurant open inside either. The staff was nice enough. And mostly I was comfortable. But I would ask for a different room next time. Mainly because I like quiet and I wasn't swimming in the pool.
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Krystal
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I liked the lake view. As for the room it had a very bad odor. I had to buy candles and air freshner. The bed was very uncomfortable. The furniture was old and smelt like it also. Not 1 person asked how my stay was or if we needed anything. I would not recommend this hotel or stay there again.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is a bit dated can use renovation… had to pay extra for microwave and refrigerator… no bugs … pool was cool
Paula
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property has nothing it was like being in the shining
Elissa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Hotel is dated. Room was not the cleanest. Location was good for our purposes. Beds were comfortable.
Suzanne
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

No food or drink available onsite
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