Unique

Good but needs a little infrastructure work.

We had a great time. The costumer service was excellent. Robert Davis trying to ated us very well, he was a wonderful host. The rooms were comfortable and everything was clean. The pool was great as it has an outdoor-indoor setting that allows to enjoy the sun and at the same time a more private cozy inside

Older building. Comfortable room, good food and store around

Rooms are just too small. Had a poolside room with a second door that led to the pool which was convenient. But room was too small

I had a bad experience at another hotel while visiting Chicago for a basketball tournament and thankfully was able to find another hotel quickly. Upon checking in, staff member Jared was great. He was sympathetic to what I went through at the other hotel and unexpectedly gave us an upgraded junior suite and a parking pass for our stay there at the hotel. People do not have to be kind to you and I'm extremely grateful for Jared being so kind to my family and I. The room was a total 360 from the other hotel room. It was spacious, clean, comfortable. I enjoyed our stay there and if I ever visit Chicago again, this hotel will be high on my list.

Carluccis and giordano’s was great

I ask for refund your manager said yes I will put a waiver for a refund Expedia never received the waiver then I lost my money

We stayed one night at this property because we missed our connecting flight. We had no luggage and the manager at the front desk (I believe his name was Ray) was very helpful. He upgraded our room to a suite (we are Marriott Bonvoy Platinum), provided us with toothbrush kits and waters, and let us know that if we needed anything else, he would be glad to help out. We also ate in the hotel restaurant, and while it took a while to get our drinks (the bar was packed), the food was very good, and they were very accommodating even though we sat down to eat after 9:00 at night. The hotel made our annoying layover much more tolerable.

Clean, close to the airport

Beautifully decorated!

Satisfying

Staff and cleanliness

Great place. Very comfortable. No complaints

It was terrible…. Room is with full of flies and mosquitoes and not even proper animi-ties. Only the view of the pool is good and even the pool is dirty… would not recommand at all..

Beautiful hotel

We only stayed one night but was nice having pool view and walking out back door to pool.

We were on the 10th floor and one elevator was out the entire trip. When we can back from the city the first evening our door had been left it just unlocked but open for the entire day after housekeeping service. I paid for a poolside room and got a room overlooking the roof. I was ok letting that go until I found out I paid more for the poolside and was not compensated at all.

It was amazing nice and clean and my room was ready... Clean pool...

Nice property, clean rooms, super convenient to the train.