Very pleased with this Hotel. Nice and friendly team

The customer service was fantastic. I felt very welcome, and it had a clean and luxurious appearance in every aspect. I loved it.

The hotel was definitely the nicest one in all of Villahermosa. All of the staff were very kind and helpful. The only small thing that bothers us is the refrigerators would not get cold. I even called maintenance and they said that is how they are. So you could not keep leftovers or even get a cold bottle of water.

The rooms smelled mildewy…the air conditioner super loud. Overall, the rooms are old and need work.

It was all good, from the valet to the check out, the only thing that could improve is the ammenities in the bathroom.

It was fine.

Excelente ubicación, junto a plaza comercial donde tienen todo. El hotel muy moderno, habitaciones excelentes muy silenciosas. La alberca no la calientan.

Hotel is not in good condition. Lots of mold, water damage, dirty and drains blocked. Needs a refresh. Staff is friendly.

Very friendly staff and outstanding breakfast

La cama demasiado blanda que ocasiono que mi esposo no descansara bien y se lastimo la espalda

Staff were very friendly

Location

Rooms are outdated duty Beads old

The hotel was clean, staff was friendly and the decor was nice

Thank you all for your kindness! My family and I enjoyed our stayed, make sure to buy the breakfast buffet because the food is excellent, they have traditional Tasqueño cuisine and continental as well , waiter and staff were really paying attention to their duties, pool is great and clean, room are serviced daily.

Que mantengan el nivel de calidad

The room was beautiful. Marble floors with lovely patterns. Marble table tops. The bed and pillow were so comfortable. There is a bathtub. We were on the club floor and enjoyed the food and wine with wonderful service. Very quiet hotel. Comfortable air conditioning.

Great

Everything was great! Great service, great staff, great quality.

Great place