Crowne Plaza MONTERREY by IHG

Explore Crowne Plaza MONTERREY by IHG
9.0
Exceptional
From 1,774 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews Crowne Plaza MONTERREY by IHG

Number of reviews per page
20
40
Top reviews
Israel
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby of the hotel is impressive and elegant although the same can't be said for the rooms. The rooms were very clean but very outdated. The beds were very uncomfortable and the shower head had a considerable amount of build-up. The staff we interacted with was mostly in their restaurant and bar, they were very polite but the service was very slow. We waited over 45 minutes the first day we had the a la carté breakfast. The quality of the breakfast buffet is great and the selection is very extensive with an option for everyone. The pool area is very spacious with multiple depth pools for all ages. Parking is no issue as the valet service is very quick to park your vehicle and grab it for you when you need to use it.
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martin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommend
Alan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bar is grate bartender is awesome food is amazing would definitely book here again staff is super nice and super helpful rooms are really really good too
carolina
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bueno pero en esta ocasion la regadera y el baño en general no estaba en buenas condiciones
Cecilia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel has everything you need: the rooms are very clean, the staff is friendly, the breakfast is excellent, and the hotel offers free parking.
Esther
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could be better maintained, but staff is very helpful, food is good. Room is spacious.
Karen
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Mejorar la atención del capitán de restaurante del día 5 de julio 2026 por la mañana
Francisco J.
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a great hotel. No issues. Glad they had parking since I rented a car. Best of all is the location. Walking distance to a lot of places. Will stay again.
XYLIA
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent all around
Ismael
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lugar con buena ubicación y buen servicio
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Love this hotel!! Very friendly staff and everything is very clean
Ismael
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Esta limpio y bien ubicado
jose
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Exelente
Marcelo
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Got stuck in the elevator for 30 minutes
Alvaro
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great great breakfast, excellent service
Evangelina
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything is excellent. Thank you
Ricardo E
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very Good
Maria
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place great staff and breakfast
Cesar
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Im a custumer for over 10 years, the place is excelent, Staff is friendly and the Restaurant is a gem !! Claudia & Cesar de Leon Mission, TX USA
EDUARDO A
icon-with Friends
with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great service and location.
Number of reviews per page
20
40