HS HOTSSON Hotel Acapulco

Explore HS HOTSSON Hotel Acapulco
9.0
Exceptional
From 1,103 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveller Reviews HS HOTSSON Hotel Acapulco

Number of reviews per page
20
40
Top reviews
Claudia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I had stayed in this hotel many times .. but this last time I wasn't happy cause it did not have a fridge or microwave... I will probably try another hotel on my next visit to Acapulco
Bernardo
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I didn't eat at the property.
Avi
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything and everyone were phenomenal! I will stay again and again. The front bay view suite has a wraparound balcony and a second balcony. The sound of the waves, the sun and cool breeze were music for my ears!
Rafael
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a little stressful the way pool towels pick up process front counter-authorization note-pool desk then pick up note at pool desk-returned note to front desk big line at front desk most of the time Lobby bar team was short stuffed and and seems upset and not very helpfull
Edgar
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room
Juan
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Todo muy limpio y las personas muy amables 100% recomendable
Boris
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast buffet was pretty good, staff pleasant. Property was in a good location and condition, nothing to complain about. I only didn’t understand why I couldn’t buy food or drinks and put them on my room account and pay on checkout. People on check in and check out could have speed up a bit, it took a way too long compared with hotels in US.
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Felipe
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property needs a lot improvement and maintenance.
Sabino
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I didn’t have breakfast in the hotel
Yamilet
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

we spend 2 nights here , good AC, good view , walls are a bit thin and can hear neighbors , cleaning was very good , no fridge , bar closes early at the pool so that kinda sucks
David
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had a pleasant stay here. Get an ocean view hotel, highly recommend. Room was cleaned everyday. They have live music and a bar by check in. Would book again!
Jose luis lozano
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Muy amable todo el personal. Y atentos
David Allen sanguinetti
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

nice view, room a bit grubby,shops are nearby
janis
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

very nice location nice flea market right across the street
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, valet parking not comunícate with you when they scratched your car. Bad part with the incident. 3/14/2026
Aida
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

neat and clean
Jaqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Air condition worked great. Great views. Clean room only downside is the elevators are a bit hot and door open slow.
Aida
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

no
Graham
icon-
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Booked in Canadian dollars and was charged in Mexican Pesos converted to US dollar.
Saul
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very honest hotel, i left some stuff behind and they called me right away
Number of reviews per page
20
40