Overall Ratings & Reviews Warbrook House Heritage Hotel

Needs a bit of a clean and some maintenance.

Staff were very friendly.

Tanisha and the team always treated me great hence why i stay with them 3-5 times a month

I’ve stayed there a few times just for an occasional change of scene, as the rates are often excellent value. Very popular for Indian weddings which are very impressive affairs that can last weeks! Couple of nights this time. Grounds are quite nice and I really like the pub 5 minutes walk away

On first impression the house was beautiful. Unfortunately our room in The Grainge was far from satisfactory and not worth the money. There were other problems but when we high lighted all these to the mangement, we were moved to a far superior room in the main house. We do recommend that the hotel make it clear that The Grainge is not attached to the main house and patrons need to walk up the drive for meals. The staff are so helpful, polite and professional and we can't fault them.

Perfectly good place for my stop over business trip.

We stayed here after attending a party nearby. Our room was ideal for the purpose and there was plenty of parking. The breakfast was plentiful with a good hot and cold offer. We would definitely stay here again.

Great one night stay. Absolutely beautiful location

3rd time we have stayed so obviously a nice place but this time the bed was really uncomfortable, no plug for bathroom sink just a big gaping hole. Room wasn’t very clean and a few ants around joining us for breakfast. Staff as usual are great

I’ve had dripping taps disperse more water than the shower here. Room was so hot I had to lean out of the window at one point to cool down. Windows open and a fan and still was stifling. Hotel looks beautiful and lovely surroundings but let done by some fundamental issues - could easily be great if these were sorted

Had a great stay, staff very welcoming and helpful and great views of the countryside

Nice big bed. Check out bit early (we thought it was 11) but they was fine with it so that was nice and breakfast should maybe be included. Shower power could be better

The service is amazing especially Tanisha who always goes the extra mile

It’s always lovely to stay at The Warbrook. On this occasion however there was a wee problem with the heating over the Saturday & into Sunday. This wasn’t immediately apparent as it was so very cold outside. On returning to the hotel during the Saturday evening it was our intention to relax in the bar area. This wasn’t possible because it was so cold. We went to our room and got into bed instead. On Sunday morning having had a cold night the hot buffet breakfast offerings, although beautifully cooked were cold despite the warming unit being on. The restaurant area was also cold. It wasn’t so much that there was a problem with the heating, these things happen, it was that nobody said anything. Customer’s expectations aligned? Sadly not. The Warbrook House Hotel is a lovely place to stay. We’ve been there before and we’re already booked in for our next visit. If they are experiencing any issues on our next visit we can only hope they’re open about it as then and only then can we, as the guests, work out what we can do to make our stay as pleasurable as possible.

Stunning location for weddings. The hotel itself is full of character and quirkiness. However the rooms are cold, toilets don’t flush properly and there is no gym.

Beautiful house with amazing grounds. Our room was comfortable but tired. What let it down for us was the service. The reception staff were fabulous but we had a long wait at the bar to get a drink on the evening of our arrival and had to approach three staff before one of them came to serve. The breakfast service was also very poor and the buffet breakfast was lukewarm at best. It’s such a shame as we stayed here about a year ago and it was much better then.

Lovely friendly staff and great setting for Christmas.

Beautiful grounds, lovely Indian dinner in the restaurant

Have stayed here several times before and the beds have always been comfortable… however, on this occasion the bed seemed to be a small double with an inclination to roll into the middle! Other than this, all was as usual top class… and breakfast was delicious

We stayed in the grange which was a good 5 minute walk from the main hotel people walking on the road as no footpath. Our room was cold on arrival as heating had been turned down. The water was lukewarm which made the experience of showering and drying in the cold room uncomfortable. The mattress was very firm and the pillows not comfortable. We stayed for a murder mystery event at the hotel which wasn't very organised with one of our party being placed on a different table. We managed to sort this with another couple who had also been placed separately swapping our seats. We had to move our table to allow another table and chairs to be added as a party hadn't been added to the guest list. The room was very noisy and it was difficult to hear the actors. We did however enjoy the evening and the actors did their best to be heard often having to repeat their lines.